I have downloaded photoshop elements but I cannot open it. I keep being asked for my Adobe sign in which I do and then the photoshop icon disappears from my side bar - I am on a mac. Please help!

I can't open this product, every time I try to it just asks for my adobe sign in and then when I log in the photoshop icon disappears and nothing opens. I have tried uninstalling and re-installing the program but the same things happens.

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Hi everyone. I am trying to download ML on my iMac and when I click the download button, I am asked for my PW which I provide and then the ML icon launches in launchpad but nothing takes place. Have been trying for 2 days and this is driving me nuts. Help

Hi everyone. I am trying to download ML on my iMac and when I click the download button, I am asked for my PW which I provide and then the ML icon launches in launchpad but nothing takes place. Have been trying for 2 days and this is driving me nuts. Help

Yes it does and there is an indication that the software is downloading but after a few hours, it just stops without any error message. Everything simply disappears and I need to start over again. I have a superfast connection so it should no be this slow. Everything worked fine on my MBP and I am in the same place. Any ideas

I purchased Photoshop Elements but I cannot download the software.

I purchased Photoshop Elements but I cannot download the software.

What happens when you try? Have you tried from this page?
Download Photoshop Elements products | 13, 12, 11, 10

HT202159 Tried restarting download from the "Purchases" tab but the app comes out with "an error ocurred " message and I the button next to it is grey without any text or action. Please help, cannot dowload bad piggies game

Tried restarting download from the "Purchases" tab but the app comes out with "an error ocurred " message and I the button next to it is grey without any text or action. Please help, cannot dowload bad piggies game

Hi aaronvilla,
Sorry to hear you are having issues with your iTunes Store purchase. The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Hope this helps ....
- Judy

Having installed an upgrade for Photoshop Elements 13, I cannot open the application. I get an error message saying "Adobe Photoshop Elements Editor cannot be opened because of a problem. Check with the developer to make sure Adobe Photoshop Elements Edit

Having installed an upgrade for Photoshop Elements 13, I cannot open the application. I get an error message saying "Adobe Photoshop Elements Editor cannot be opened because of a problem. Check with the developer to make sure Adobe Photoshop Elements Editor works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X".
I have since uninstalled and reinstalled the app, but get the same error message.

Which version of OS X do you have? It's not clear from your post whether "installed an upgrade" means you just installed PSE 13 as an upgrade or you installed an update to PSE 13, like ACR 9 or 13.1. Please clarify.

Sony SLT-A99V RAW files compatibilty with Adobe Photoshop Elements 9 : I cannot open the ARW file

Sony SLT-A99V RAW files compatibilty with Adobe Photoshop Elements 9 : I cannot open the ARW file from PSE9, what can I do, what are the options ?
Je ne peux pas ouvrier mes fichier RAW de mon Sony SLT-A99V avec Adobe Photoshop Elements 9 : quelles sont les options ?

Il ya deux possibilités.
(1) Acheter la mise à niveau PSE11. (2) Téléchargez le logiciel gratuit. Puis convertir des fichiers ARW à Adobe DNG et on peut les utiliser avec la version PSE9.
Windows download click here DNG Converter 7.2
Mac download click here DNG Converter 7.2
You can convert a whole folder of ARW images in one click. See this quick video tutorial:
You Tube click here for DNG Converter tutorial

I have a wifi connection but "safari cannot open the page because it is not connected to the internet" I have reset everything; I have used Itunes to update and reset. Still no good. It worked until 2 days ago

I have a wifi connection but "safari cannot open the page because it is not connected to the internet" I have reset everything; I have used Itunes to update and reset. Still no good. It worked until 2 days ago

Reset everything.. did you do this?
Tap Settings / General / Reset / Reset Network Settings
If you're already been there, done that, could be a third party app preventing Safari from accessing the web.
Re sync your apps 5 at a time, then test the iPad.

TS1717 I have downloaded a program but unable to view, message -50, I'm asked to verify my connection

I have downloaded a program but unable to view, message -50, I'm asked to verify my connection. The program started and then there was just audio, and then stopped completely

I have contacted the library staff and they said that I could go back and download again, this time into ITunes. However when I try, it says that since I've already downloaded it once, it will go into the same file this time (again onto my hard drive).

I keep being asked for my pop.mail password for my user address. Can you help please.

I keep being asked for my pop.mail password and I do not know what is meant. Can you help. I cannot receive or send messages on thunderbird. You say you have sent a reset message to me but it has not come through. I am searching messages on my ipad. I am on the verge of abandoning Thunderbird and continuing to use my ipad and yahoo account. Thank you for your help in advance.

Thunderbird has nothing to do with administering your email password and is not going to send you anything. I am not even sure where you requested that something be sent to you unless it is for the password to this forum which has nothing to do with your email.
Your email provider would have a link to reset your password on their email help page.
I would go to your providers web mail page and see if your username and password work thee. if they do then you might have incorrect server settings causing the password error.

I am trying to download an epub book from the library, which I have been doing for almost a year. Now I am being asked for my adobe id, which I enter and I get an error message stating Adobe Activation Request Error:2004.. What's this ?

I am trying to download an epub book from the library, which I have been doing for almost a year. Now I am being asked for my adobe id, which I enter and I get an error message stating Adobe Activation Request Error:2004.. What's this ?

I downloaded Blue Fire Reader and it requested an adobe id. I clicked on the link that was in the error message stated http//adeactivateadobe.com. Found out that if the date and time on my Ipad is wrong that it won't let me download a book. I was off 5 hours. I reset my clock settings and adobe id let me download a book from the library. I am back to using Overdrive and adobe again on my ipad.
Thank you.

HT1420 Keep being asked for my audible account id, but i do not know it. It is not the same as my Apple ID as I have tried this

Keep being asked for my audible account id, but i do not know it. It is not the same as my Apple ID as I have tried this

If you've forgetten the details for an Audible.com account, see:
http://audible.custhelp.com/app/answers/detail/a_id/3270
Regards.

I have never had to enter a password to access mail. However, recently, I keep being asked for password on my ****** address. Only on my macbook. (which, btw, has a version number the drop down doesn't offer as a choice. I had to putt 9.4)

I have never had to enter a password to access mail.
However, recently, I keep being asked for password on my ***** address.
Only on my macbook. (which, btw, has a version number your drop down doesn't offer as a choice. I had to putt 9.4)
When I look up the account the "password" is a long string of gobbledygook. Something I would never do.
But when I attempt to use that pw I still can't get in.
I have no trouble accessing that email account on my mac mini. Just on the macbook.
<Edited by Host>

Maiko,
I'm confess I'm still trying to get a handle on your problem. You do a fantastic job of describing it ... but I'm just trying to picture it accurately in my head.
I think, were I in your shoes, I'd begin by looking at what the debug page has to say for the specific destination in which you're interested in fixing. In other words, I'm not clear on where, exactly, this destination points ...
Destination illinois.edu.1945806043
Is that your site, or the division within your site that you want to fix? "Normally", you do not need to specify a site handle to get to your site within your transfer CGI ... if you say "uillinois.edu", it's enough to transfer your users to iTunes U ... but every site still has a handle, and you could, if you wanted to, actually specify it in your transfer CGI. For example, this:
Destination uic.edu.1139051993
is for my entire site ... it's my site handle. Whereas this:
Destination uic.edu.1991288441
is for a division within my site ... but it's impossible to tell the difference between "site" and "division" from just the handle (I mean, if I didn't say "this is a site" and "this is a division", there'd be no way for you to know). So when I look at your creds and permissions on your debug page, I can't quite tell if they give you download access for your site, or for the specific division you want to fix. If you could open the debug page with your division as destination (or confirm that that's what we're looking at), it'd rule out some things.

Hi I have adobe CC for teams, a team member is having problems opening indesign we are being asked for a serial number, ive checked on our admin account and he is one our our registered 'members'. I wasnt the person who set this up originally so I'm a bit

Hi I have adobe CC for teams, a team member is having problems opening indesign we are being asked for a serial number, ive checked on our admin account and he is one our our registered 'members'. I wasn't the person who set this up originally so I'm a bit lost, i cant seem to find any serial numbers on the my account section and it seems we have no registered products? can you help?

Hi There,
We have checked the details of your team, all seat are assigned properly.
Now there are few details that we would need in a Private Message so that I can assist you appropriately.
Name of the user:
Email of the user:
Meanwhile, try the below mentioned links.
Creative Cloud applications ask for serial number
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
[Note: Details that we need is critical, make sure you send them in via Private Message only.]
Thanks,
Atul Saini

TS1424 I redeemed a $50 iTunes card two days ago, I have not made any purchases and now the credit has disappeared from my account? How do I get it back?

I redeemed a $50 iTunes card two days ago, I have not made any purchases and now the credit has disappeared from my account? How do I get it back?

CHANGE THEME'S, WORKED FOR ME

HT4539 i have downloaded free books but can not open. can anyone help

Hi, as above, I have downloaded free books, but am unable to open to ready,
Can anyone help.
Please go through steps in idiot fasion for me.
Thanks
Tyrone

If you mean iBooks, most can only be viewed on an iOS device (iPhone, iPad, iPod touch) in the iBooks app. Only the public domain Project Gutenberg books can be read on a computer, and for that you will need an application that can open ePub files.
If that's not what you meant, please explain further where you are getting these books and how you are attempting to view them.
Regards.

I have downloaded photoshop elements but I cannot open it. I keep being asked for my Adobe sign in which I do and then the photoshop icon disappears from my side bar - I am on a mac. Please help!

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