I have Dreamweaver CS5.5 and all of a sudden I can't open it says XML parsing fatel error. Invalid Document Structure What do I do? Thanks

You need to rename the Configuration folder to Configuration_BU.
The folder can be found by following this http://www.dmxzone.com/go/16740/clearing-dreamweaver-s-cache/

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Dreamweaver stopped working. XML parsing fatal error: Invalid document structure, line1 Tried reloading DW. Didn't work.

Dreamweaver (CS5) stopped working. The error message says - XML parsing fatal error: Invalid document structure, line: 1, I tried to reload DW. No change. I also tried to reset the computer to an earlier date before I reloaded. Also didn't work. Can anybody shed some light?

The first thing to try is Deleting Corrupted Cache. Be sure to turn on Hidden Files & Folders in your file manager (Win Explorer or Mac Finder).
http://forums.adobe.com/thread/494811
If that doesn't help, try Restore Preferences
http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
If all else fails, use the CC Cleaner Tools below to wipe DW from your system, followed by a software re-install.
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Keep us posted on your results.
Nancy O.

I have a MacBook Pro and all of the sudden I can't open MS Word. I can open all other Office applications. What's up? I have reinstalled, reset PRAM, done a Safe Boot, and Repaired Permissions. Nothing works. Help...

I have ms office 2011 for mac. I cannot open the "word" program. Everything else powerpoint and excel works just fine. The problem is with word only. The icon just bounces until I force quit. I tried to reinstall, repaired permissions, etc. please help.

Try posting on the MS Office for Mac user forums - here's a direct link to the Word forum - http://answers.microsoft.com/en-us/mac/forum/macword.
It might be that you just need to update. Do you have the Office updater set to check for updates every week or so? Note that the updater actually only works when you restart or cold boot.
Try the forum - they've always been very helpful for me...
Clinton

I recently installed Firefox 3.6.8 and all of a sudden I can't open/delete messages in revamped MS hotmail whereas I could with older version of Firefox

ever since I updated to Firefox 3.6.8 I can no longer open/delete/etc e-mail on MS Hotmail's revamped version which I could with Firefox's older version. I cannot even highlite messages, no nothing
I use Windows Vista
== This happened ==
Every time Firefox opened
== I installed new version 3.6.8 of Firefox

Similar problem here although it's since Hotmail changed (I guess it's rolled out in stages) for me not since I installed FF 3.6.8. The same problem occurs in IE8. Seems a Hotmail problem rather than a FF one but I';d really appreciate any help I can get.

I have had adobe creative suit 6 design standard for 2 years and all of the sudden it would not open. I do not have the windows disc anymore however i still have the product code, number and serial number. is there anyway to get my photoshop back?

I have had adobe creative suit 6 design standard for 2 years and all of the sudden it would not open. I do not have the windows disc anymore however i still have the product code, number and serial number. is there anyway to get my photoshop back?

uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
for the installation file(s):
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I use CS5 and all of a sudden I am getting a notification that says there is an error with my icons. It's telling me to contact support or reinstall. The problem is I don't know where my disks are to re-install. Any suggestions?

I use CS5 and all of a sudden I am getting a notification that says there is an error with my icons. It's telling me to contact support or reinstall. The problem is I don't know where my disks are to re-install. Any suggestions?

doodlebug,
Am I just out of luck until I find those?
You may try Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
and talk to them about your registration, but I am unsure whether they can help you with anything pre CC (There was a Customer Care option with chat which seems to have stopped working).
If you are still out of luck, please report back, and I will try to ask someone to find the right someone to help you.

I have a mac OSX desktop version 10.6.8 and all of a sudden I can't get a full screen view in Safari when I ask for help the response is use the arrows on the top right of the screen ... I don't have them ... can anyone help?

I have a mac OSX desktop version 10.6.8 and all of a sudden I can't get a full screen view in Safari when I ask for help the response is use the arrows on the top right of the screen ... I don't have them ... can anyone help?

Hi Mary,
I don't remember those arrows in 10.6, only 10.7 & up!?
I have 10.6.8, as you do. To make your Safari full screen, make sure you have the left hand side of your safari page moved all the way to the left. Then move your cursor to the BOTTOM RIGHT CORNER of the safari page, and simply drag your page towards the lower right hand corner of the screen. NOTE: you will see a series of lines on the bottom right corner of the page, indicating where to place you cursor arrow.
By wuzradioman here...
https://discussions.apple.com/thread/4218928?start=0&tstart=0

I have an android and all of a sudden all my contacts are gone. How can I get them back?

I have an android and all of a sudden all my contact are gone. How can I get them back?

If you were not syncing and backing up your phone to either iTunes or iCloud, then they are gone. There is no "undo".

HT5037 All of a sudden I can't open my iPhoto library. I get a message that says "To open your library with this version of iPhoto, it first needs to be prepared. It takes me to this page. Bought MacBook Pro 11/2012. Don't have a clue as to version of

All of a sudden I can't open my iPhoto library. I get a message that says "To open your library with this version of iPhoto, it first needs to be prepared. It takes me to this page. Bought MacBook Pro 11/2012. Don't have a clue as to version of IPhoto

Is this library one that you've been using since you bought the MBP? If so and you're running iPhoto 9 then apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with
Option #3, followed by #4 and then #1 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

ITunes tells me "Could not be used because the original file could not be found. Would you like to locate it?" I can locate it and all my other music, but can only open one song at a time. How do I set it to open all my music whenever I want it?

iTunes tells me my song selection: "Could not be used because the original file could not be found. Would you like to locate it?" I can locate it and all my other music, but can only open one song at a time. How do I set it to open all my music whenever I want?
Message was edited by: Woildbill

I just spent several hours dealing with this when switching to a new PC. It was extremely frustrating as I knew my files were on my external HD but no matter how many times I copied my old iTunes folder over the files were still missing...because dummy me had forgotten to "unhide folders" on my new PC and my old files were actually stored in a hidden folder created long long ago.
This is how I did it on Windows 7 with iTunes 10
1. Look in iTunes Advanced Preferences to see where iTunes is saving files. (Edit, Preferences, Advanced)
Example: C:/Users/Woildbill/My Music/iTunes/Music
2. Ensure you are able to see hidden files - Control Panel, Folder Option, View, Show Hidden Files
3. Use Your Computer's Search Function to Locate the Missing File (Start, Search, type name of song - I started my search in "My Music" folder but be sure to expand to entire Computer if not found right away)
4. In Search Results, right-click found folder and select properties. This will tell you where the file is actually stored.
5. Use Windows Explorer (right-click start) to navigate to the location of the file. It is likley your other missing files are in the same location.
6. In Windows Explorer, copy the newly located files to the iTumes location from Step 1 and everything should work again.
Hope this helps!

All of a sudden I can't open my raw photos in lightroom 4, how come?

All of a sudden I can't open my raw photos in lightroom 4, how come?

BethGoetz wrote:
I'm having the same problem but I think it's because I need the version of RAW. The only upgrade info I can find is for CS5. I have Elements and Lightroom 4. How do I get the updated RAW version?
Lightroom has Camera Raw built in. You can't upgrade it. Just upgrade to the latest version of Lightroom.

Hello, I upgraded to Yosemite (10.10.2) a month ago and everything was fine. Suddenly I can't open iPhoto. There is no error message and nothing happens. Please can you advise?

Hello, I upgraded to Yosemite (10.10.2) a month ago and everything was fine. Suddenly I can't open iPhoto. There is no error message and nothing happens when I click it. Thanks for any advice.

Hi Larry,
When I open the Bonusprint software there is a window on the side with 'LIBRARIES' at the top and I can access my photos and albums from here. I can still see all my photos in the various albums etc., underneath and when I click on them they open as thumbnails underneath but iPhoto itself is still paralysed even after I quit the Bonusprint software.

Hi, I have an iphone4 and all of a sudden none of the apps (except the ones that came with the phone) will open. The screen goes black then it goes back to the homescreen. Any ideas? Thanks in advance!

Hi,
I have an iphone 4 and all of a sudden none of the apps will work, except the ones that came with the phone. When I open them the screen goes black then it goes back to the homescreen.
Also when I plug the phone into itunes it only gives me the option to either restore or eject the phone. Up until today I never had any problems, I sync it regularly and all the software (inc itunes) is up to date. The last time I backed it up was about a month ago when I got the phone, (a replacement as my other iphone4 had loads of problems) so I don't want to have to restore it and lose everything off it!
Any ideas? Thanks in advance!

Sounds like the device was dropped at some point and damaged as a result.
Take it to Apple for evaluation and a replacement.

I have had iTunes on my laptop for about 6 yrs and all of a sudden it has stopped working. I am receiving an Error 6034 message. I uninstalled and tried to reinstall and keep getting the message. What has happened?

I have had my laptop for about 5 or 6 yrs. I have had iTunes on it since I have had it. All of sudden my iTunes has stopped working. I am receiving an Error 6034 message. What has happened? I uninstalled it and tried to reinstall but did not help. I am still getting the message. I am not having any problems with it on any of my other devices. Thanks for any help that anyone can give me. mproffitt

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

TS2755 I don't have an iPhone. My friend does and we have been texting for 5 months now and all of a sudden I can't revcieve her messages. I can message any other iPhone no problem and she has no problem texting other people as well. What is happening?

I don't have an iPhone. My friend does and we have been texting for 6 months and havn't had any problems. All of a sudden I cannot get her text messages. She revieces mine but i cannot recieve her's. I can also text other iPhone users with no difficulty at all.
What is happening?

I would have your friend first do a reset on her iPhone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. Also, SMS is a carrier feature and if she is having trouble, she might want to contact her carrier and have them double check her account provisioning. It might just need a reset on their end.

I have Dreamweaver CS5.5 and all of a sudden I can't open it says XML parsing fatel error. Invalid Document Structure What do I do? Thanks

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