I have elements 12 in Windows 7 but is unable to see mp4 files in the organiser. The sound from the file is there but no image!

I have elements 12 in Windows 7 but is unable to see mp4 (Canon G16) files in the organiser. The sound from the file is there but no image!
Other file formats from Canon is no problen. So What to do??
Roger

Me again,
A friend suggested that I do a system restore.
I did a search for system restore in Windows 7 and got a very intuitive menu.
I selected an earlier system restore point and executed the restore.
After the computer restart I reloaded Firefox 5.0 and the Ask.com problem was corrected.
My friend says this approach may work about 25% of the time to fix this kind of problem. In my case it worked and I am happy.
Thanks all.
Richard Ryer

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Från: Mylenium
Skickat: den 29 december 2014 16:48
Till: Tony Bohman
Ämne: I have tried to reinstall CS3 extended student version to my new comuter from the dvd and also from the web download but it does not work - I get the information that the server does not work- why. How should I do?
I have tried to reinstall CS3 extended student version to my new comuter from the dvd and also from the web download but it does not work - I get the information that the server does not work- why. How should I do?
created by Mylenium <https://forums.adobe.com/people/Mylenium> in Downloading, Installing, Setting Up - View the full discussion <https://forums.adobe.com/message/7050595#7050595>

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I have elements 12 in Windows 7 but is unable to see mp4 files in the organiser. The sound from the file is there but no image!

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