I have followed the directions, but on both the mobile and desktop the 3 line code that it says to enter into the other device is already filled in and I can't enter either device's code on the other. How do I get around this?

I can't get any further on either device than "Add a Device".
The code in the 3 little windows is uneditable on on either device. Both the computer and the phone say "Then enter this code:" but neither one will let me enter anything.

Sounds like it's hardware issue. The iPhone warranty is based in the original country of purchase. Since it was bought in Korea you will need to ship the phone to someone you know in Korea to be taken in and then they will have to ship it back to you. The cost of shipping will be at your expense.

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HT1311 i tried to do a backup from my old iphone as i have a new one that was signed into another itunes account. it said i cant do it because the iphone rejected the request. how do i get around this? i have signed out of the old acct and into mine on th

i tried to do a backup from my old iphone as i have a new one that was signed into another itunes account. it said i cant do it because the iphone rejected the request. how do i get around this? i have signed out of the old acct and into mine on the phone

What is the precise wording of the error message that occurs on the old iPhone when attempting to do a backup?
Are you attempting to backup via iTunes on the computer or iCloud?

I have a broken laptop on which my itunes library is stored on, i have set up another on my new laptop but can not update my ipod without erasing all my music, how do i get around this?

I have a broken laptop which I can not get into on which my itunes library is stored, I have set up another library on my new laptop but I can not add tunes etc., without sync and erasing because you can only be registered to one library, how do I get around not having to start all over again putting music on my ipod, and spending loads more money downloading, I have the 1st generation ipod nano
many thanks

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

HT5622 when i try to sign in to my Icloud account i get this message"The Apple ID is valid but not an icloud account" i only have the one ID so how do I get around this please

when I try to sign in to my Icloud account on my windows PC i get this message"The Apple ID is valid but is not an icloud account" i only have the one apple
ID so how do I get around this please ??

note I own no other Apple device I just wanted to use icloud for data storage and Itunes

HT1212 So my phone is messed up and you can't do anything with the screen...in order for me to sink it to back up i have to enter the passcode because it had a lock on it...and i can't due to it being messed up...is there any way around this...

So my phone is messed up and you can't do anything with the screen...in order for me to sink it to back up i have to enter the passcode because it had a lock on it...and i can't due to it being messed up...is there any way around this...

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

Recently I updated to Maverick -- I also updated Numbers, Pages and Keynote. NOW, I cannot open my pages documents. I get a message that I need a newer version of Pages. I have the newest version (5.2). How do I get around this to view my documents?

Recently I updated to Maverick -- I also updated Numbers, Pages and Keynote. NOW, I cannot open my pages documents. I get a message that I need a newer version of Pages. I have the newest version (5.2). How do I get around this to view my documents?

You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed almost 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Peter

TS4605 Hi, I was working in WORD on a file containing huge data. My machine just hung up one day while working and now I seem to have lost the file how do I get it back. Please HELP me.

Hi, I was working in WORD on a file containing huge data. My machine just hung up one day while working and now I seem to have lost the file how do I get it back. Please HELP me.

Well, iCloud has nothing to do with this.
Do you have the built-in backup function Time Machine running on your Mac?
See: http://support.apple.com/kb/ht1427

I have an ipad and just bought a second one for my daughter and she wants all my music on her ipad. We both have our own itunes accounts and music match wont let me put music on hers. how do i get around this?

I have an ipad and just bought a second one for my daughter and she wants all my music on her ipad. All the music is under my itunes account yet she has her own itunes account so she can have her own apps and purchase apps with gift cards (She's only 9)
I subscibe to music match under my account but it wont let me put my music on her ipad under hers or even my itunes account. I get some sort of 90 day error message. How do i get around this so I can let her have my music on her ipad?

iTunes Match is not sharable across Apple IDs. The best way to get the music on her iPad is to leave hers signed into her Apple ID on the iTunes Store and sync via USB.

HT2518 How do you reset the password on a migrated user account? Mac wants the old password putting in before we can set a new password and the old password won't work. How do we get around this?

Used Migraton Assist to transfer data from old Dell PC onto new Macbook Pro. Data has come across but cannota access the User Account from the Dell. It is displayed on the desktop of the Mac but is requesting and new password. Before we can reset the password we have to put in the old password. We have put in the old password but it doesn't work and therefore we can't reset the password and get into the User Account.
How do we get around this problem so that we can access the User Account.
Although the data has transferred we cannot see our contacts transferred from Outlook into Mail. We are wondering if they are contained within our User Account, but can't find out until we can access the it?
Help wold be much appreciated.
Pensos

Hello:
Hopefully this will help you:
http://support.apple.com/kb/PH4117
Barry

HT201274 We want to reset my daughters ipod but when we go to erase all content and settings it asks for a restriction password and we have no idea what that is noone remembers making one how do we get around this.

We are wanting to reset our ipod but when we go to erase all content it asks us for a restriction password and we have no idea what that is and dont remember ever setting one up. How do we get around this.?

Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
- Restore to factory settings/new iPod.
- If you are up to file manipulation see:
How to reset forgotten Restrictions...: Apple Support Communities
As Ana said,
Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

I just updated my iphone4, it reset to original settings and I cannot get it passed my birtday. It says ther was a problem connecting to the server. how do I get passed this?

I just updated my iphone4, it reset to original settings and I cannot get it passed my birtday. It says ther was a problem connecting to the server. how do I get passed this?

I only have one video project that I ever published to iDisk. It didn't have any music or photo files attatched to it, just a few clips stitched together. I can play these clips right now in the Event Library (so I know the source files are on my computer), but strangely, under the Project Library, the project is not there. I'm almost certain that I didn't store the project on iDisk; I just completed the video and published it to iDisk (as a .mov file I think) for family to see. I've tried to figure out how to get iDisk to stop looking for this project to no avail.
I don't know if others have experienced this, but if I click on any project and on the menu bar select Share --> Remove From --> Media Browser... it lists iPod, iPhone, iPad, tv, Computer and MobileMe. Why would MobileMe be an option here? This is the case for any video project I select. Didn't iLife '11 and/or OSX 10.8 remove all mention of MobileMe? I wonder if this is part of the problem too.
Edit: I just removed every project I have from the Media Browser. Still no luck.

I want to switch countries but I have a small amount of money left in my account so it won't let me change. How do. Get around this?

I want to switch countries but I have a small amount of money left in my account so it won't let me change. How do i get around this? It's the princely sum of 6p.

If it is your Apple ID account you should know the answers...if you cannot remember, contact AppleCare at http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team, or the site from http://support.apple.com/kb/HT5699

I am unable to get the latest I tunes software and wheni try to up grade my mac book it says i am using the latest versions now my I pjhone will not siync with the current version of I tunes how do i get around this

Can some oe pleae assist I have been told that there is no software up date for the MAc book and now I tunes will not up date and I phone will not sync how do i get around this Please

Hello,
Upgrade only goes as far as 10.5.8 in 10.5, you need to Upgrade to 10.6, then Update to 10.6.8..
Pre-Installed MacOS:
X 10.5.2 (9C2015)
Maximum MacOS:
X 10.7.5*
http://www.everymac.com/systems/apple/macbook/specs/macbook-core-2-duo-2.1-white -13-early-2008-penryn-specs.html
Snow Leopard/10.6.x Requirements...
General requirements
   * Mac computer with an Intel processor
    * 1GB of memory (I say 4GB at least, more if you can afford it)
    * 5GB of available disk space (I say 30GB at least)
    * DVD drive for installation
    * Some features require a compatible Internet service provider; fees may apply.
    * Some features require Apple’s MobileMe service; fees and terms apply.
Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
Other countries...
http://support.apple.com/kb/HE57
It looks like they might still have it...
http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA

A magnifying glass and search box show up in my e-mails and I can't read them unless I hit reply or forward. how do I get rid of the magnifying glass and search box?

A magnifying glass and search box show up in my e-mails and I can't read them unless I hit reply or forward. how do I get rid of the magnifying glass and search box?

First, some clarification:
* The location bar (often called the "awesome bar") is the larger bar on the left that shows you the address of the page you are currently viewing. As you type in the location bar it searches your history and bookmarks for matches.
* The search bar is the smaller one on the right. It typically displays an icon of whichever search engine is currently selected and may display search suggestions as you type in it.
It sounds like you are referring to the search bar rather than the location bar. You can change search engines for the search bar by clicking on the icon on the left edge of the search bar and choosing a different one. You can also choose "Manage Search Engines" to remove ones you aren't interested in using.
It also sounds like Bearshare might have changed your homepage in Firefox. To restore that you will need to open the preferences menu (click Tools > Preferences), go to the General tab (first on the top left), and click "Restore to Default".

Why when I try to re download my music it says this device is already associated with another device and I have so many days to re download my music back? How do I get around this and get my music back?

Why when I try to re download my music it says this device is already associated with another device and I have so many days to re download my music back? How do I get around this and get my music back?

It is telling you that the device has been associated with another Apple ID. Once an Apple ID has been associated with a device, there is a 90-day waiting period before another Apple ID can be associated with that device. Here is a Support Article that explains the 90-day waiting period:
iTunes Store: Associating a device or computer to your Apple ID
Cheers,
GB

Bought second hand iPhone 4 they cannot remember the iCloud password how do I get around this

Bought a second hand iphone4 have contacted seller they cannot remember iCloud password how do I get around this?

They need to reset their Apple ID password by going to http://iforgot.apple.com and then turn off Find My iPhone.
At that point you can restore the device as new.
If they cannot or will not do that, demand a refund.
If they will not provide a refund, contact law enforcement as the device is most likely stolen.

I have followed the directions, but on both the mobile and desktop the 3 line code that it says to enter into the other device is already filled in and I can't enter either device's code on the other. How do I get around this?

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