I have forgotten my password to get into my mac bokok pro. I have used my iPad to reset the password but my Mac book does not recognise the reset password.
I have reset my password using my iPad. Why does my Mac book not recognise it to allow me to log in to it?
What password did you change and what password is your Mac requesting.
Without details all you will get is guesses.
Similar Messages
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I have recently purchased a used iPhone 4, when I pulg it into my pc a skull icon appears instead of the apple. The pc also does not recognise the iPhone. The phone was originally purchased in March of this year, so it is under 12 months old. Has anybody encountered this problem and or know how I can fix the phone? Thanks
You have apparently purchased a jailbroken phone. You can try to get it into recovery mode, then restore as new, but no guarantee it will work.
http://support.apple.com/kb/ht1808 -
How do I get my computer to accept the iphone 5 (device) and install the software needed to sync and back up?
Is your iTUnes up to date? I believe the iPhone 5 requires iTUnes 11.
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I was trying to update my Security Questions this morning but got 'Timed Out' I've just tried again to get into my security settings but the system does not recognise the information I'm putting in. Can anyone tell me how I can correct this problem. I can still log-in.
Best wishesWelcome to the Apple Community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices) -
Hello there, am new here and very stressed, i have an Imac core i3 which is logging off itself after a few seconds of login, it goes back to the login menu where i put the password. I have tried to repair the os but my pioneer rom is not reading the disk. I press the :c" button on startup but its not picking up the disk in the rom, i have tried to put the disk in an external rom but same answer, am starting to think that my os disk is bad. Please help me.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
*Note: If FileVault is enabled under Mac OS X 10.7 or later, or if a firmware password is set, you can’t boot in safe mode.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
I have a 16GB iPhone 3GS. Tried synching my phone through iTunes (11.0.1 I think... on a 2009 Macbook Pro). Now when I connect to iTunes, it says it does not recognise the content on my phone. Is this because my phone (and laptop) are too old?
Also, when I tried to Restore the settings, an Error Message pops up that says " The iPhone software update server could not be contacted. The requested resource was not found.
I'm trying to free up space on my phone by removing [literally] thousands of old photos which were originally synched to the phone, because I had forgotten to uncheck the photos button when I synched it ages ago.
I have also tried synching it on my 24" iMac (running OSX Snow Leopard). But again, when I try restoring the phone through itunes, it says the file is corrupted. It sggests unplugging the device, and then plugging it in again. I have done this numerous times with no success.
I'm guessing it must be because my phone (and versions of iTunes, and OSX) are all too old.
Please can anybody help.
Cheers,
Dan_nz.There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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My computer (MacBook mid-2007) does not recognise the battery suddenly. A cross appears on the image. I have tried uninstalling and re-installing it but it didn't help. Is the battery dead?
Welcome to the Apple Support Communities
Try resetting the SMC > http://support.apple.com/kb/HT3964
If it doesn't work, take the Mac to an Apple Store to get it diagnosed -
I am trying to update my iphone 3GS software but itunes just says that this is the current version of itunes, it does not see the phone update - anyone know how to get the phone updated?
Mike
I have done that and it is through pressing that update, which tells me that there is anew version of iphone software, that the prompt comes telling me that this is the current itunes? -
I have a red X in a circle which sometimes changes to the apple logo but nothing else happens after i try every suggestion; Windows nor itunes does not recognise the ipod; what do you suggest?
You could possibly try a restore from itunes or from the ipod itself, otherwise go get it looked at/replaced, that sounds like a software issue.
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My ipad is dissabled as it does not recognise the passcode i have put in after updating the software . How can i unlock ?
I updated my iPhone 4S to IOS 7.0.2 then tried to use a complex password instead of 4 numbers.
Even though the password was verified and correct, I am now locked out of my device.
Unfortunately I do not have a recent backup of my device and, as far as I know, a restore from backup is the only solution to the problem. -
Any ideas why my Apple TV does not recognise my iTunes password, when all other devices, including these communities are good with it?
Hi Mick2291,
Thanks for visiting Apple Support Communities.
I'd suggest restarting, and then restoring, your Apple TV if the issue persists:
Apple TV (2nd and 3rd generation): How to restart your Apple TV
http://support.apple.com/kb/HT3180
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/HT4367
Best Regards,
Jeremy -
trying to reinstall my adobe photoshop and premier on computer the adobe download does not recognise the serial nos that i have that are in my adobe account.thanks,gem
Here are a couple links that might help
Error "The serial number is not valid for this product" | Creative Suite
Creative Cloud applications ask for serial number
And try using this cleaner
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
how do I get the keyboard to come up -- without re-booting? On the ipad2, it occasionally freezes and does not permit the keyboard to appear
Have you the latest iOS version (5.1.1)? If not, an update might solve the problem.
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cannon 8800F not working with OS X yosemite 10.10.1 . I have downloaded the latest drivers and firmware from Canon. I called Canon for support and went through all the checks , but, still my iMac did not see the scanner. Any new ideas?
Have you done any of the following?
http://support.apple.com/kb/PH18614 OS X Yosemite: Reset the printing system
Repaired permissions & restarted your comp after the installations of the drivers?
Sometimes, installing the GIMP drivers help with printing issues: http://gimp-print.sourceforge.net/MacOSX.php
What to do when you can't print
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not working with OS X yosemite 10.10.1
Per your profile
Mac OS X (10.7.3)
Conflicting info: Please update/correct your profile so that you can receive the correct troubleshooting suggestions. This will assist the users in trying to help you. Thank you. -
I have Nikon D7100 and shoot in raw. I have tried to open a raw file in elements 10 but it states it does not support the format. I also have a D800 and these open file in elements camera raw. Can anyone help please?
Hi,
You need version 7.4 or higher to read raw files from, a D7100. Unfortunately, ACR 7.4 is not compatible with PSE 10.
You need to either
- update to a new version of PSE or
- download the DNG converter - use it to conver your NEF files to DNG files which can then be read by PSE 10.
DNG Converter 8.4
Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5739
MAC: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5738
DNG Converter 8.3 (if running on XP or Vista)
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5694
Good luck
Brian
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