I have had my ICloud account set up and everything but when I try to get the saved files( my IPod got restored) it didn't let me download them.
I made up an ICloud account but when I try to get my files back after a restore I couldn't get it how can I get them or is it even possible? I'm using a IPod touch version 5.0.1
Please help me, I have precious pictures that I can't download.
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I have a JVC GY-HM100U and when I try to get the video files (MP4 format) off of the the SD card I get the error message OSStatus error -12909...any thoughts?
To be more precise: You MUST shoot in mov. Then drag the Clip bins from the card to you hard drive. Then drag the clips to FCP timeline and FCP asks you if you want to change to the right codec and of course you say YES. Now you can start editing. Can not be more simple. This camera was specially designed for use with FCP.
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I have created a journal on my iPad 2 and shared it on iCloud, it contains screenshots of webpages. But when I try to view the journal on my desktop only some of the images appear...any ideas why this is happening?
Hi there Paula120,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
I need help on how to download the ios 4.3. to my iphone 3gs. My mom was using it and everythig was fine but when she upgraded the lady erased everything so it would be like new and now when i try to download a app like facebook it says it requires ios 4.3. and i have asked people at phone places and i have hooked it up to itunes and still havent been able to..when i go to settings then general it doesnt show up any software updates, that whole part is erased. someon eplease help me!\
What version of iOS are you running? I'm going to bet that you do NOT have a 3Gs. You have a 3G. The highest version of iOS that can run is 4.2.1.
If you did not save a copy of the older facebook at that could run on 4.2.1 on your computer that you can sync back, then you're out of luck. The newest version (and the only one available in the app store) will not run on 4.2.1.
You will have to resort to using the mobile web page in Safari or find a 3rd party app that will run on your phone. -
I have iPad 2 and recently changed my Internet Service Provider and email address. When I switch on the iPad I am asked for my password for
my previous providerwhich when entered is not acceptable. I am told to create a new passord but this only changes the password for my current
address. I am now unable to access iPad and I need to know how to circumvent this.Roger, thank you. I wish I had sent out this question a month ago, when I committed the folly of creating another apple id with my alternate email address. Since then, I had realized that I didn't seem to need it, hence today's post.
So now what do I do? Is there anyway to delete that unecessary apple id?
And it is even worse than that...the secondary address listed currently in our apple id is a mobile me one that my husband created, but never uses, never checks, and probably doesn't even remember the password for. -
i have music i have put on itunes from cd's i won but when i try to play it or update my ipod it says cannot find file and have to locate it why is this
Because the file are no longer where they were when they were imported into your computer and added to your iTunes Library.
Did you move, rename or delete the files after adding them to your iTunes Library?
Do you use any other programmes, which may have moved, renamed or deleted the files, for example, Windows Media Player?
Were the files added to your computer's hard drive, or to an external drive which is no longer connected, or has a different drive letter now? -
I have inherited an ICloud account from one of my employers when transferring from old MacBook Pro (which belonged to them) to new MacMini and need to separate from this, presumably by setting up a new ICloud account. How do I do this ? And is there any danger, in doing so, that I might delete any of her ICloud information ?
Sign out in System Preferences>iCloud. This will remove any synced data such as Calendars, emails and Contacts from your Mac, but will have no effect on the data on the server - so that other devices logged into it will continue to see the data.
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I have an apple ID which I use to sign into icloud for my iPad and iPhone.But when I use the same ID for setting up iCloud on my Macbook it says INCORRECT ID or password, try again. I tried changing my passwords several times but it does not work for the macbook.
You will have to provide the correct password to delete the existing account, if you have tried but are not getting the password reset email, contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password.
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I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I correct this? I have been emailing support but so far they have been no help
Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.
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I have an old icloud account with music and pics on a computer and a new account on my iphone and ipad how do I transfer my pics and music to my iphone account or cync them i dont want to have to repurchase all my music to play on my iphone
Downloading previously purchsed music from iCloud is based on your iTunes ID, not your iCloud ID. (It uses "iTunes in the Cloud", which has nothing to do with your iCloud account, just your iTunes ID.)
If you are using a different iTunes ID on your iOS devices than the one you used to purchase the music, you'll have to sync the music to your devices using iTunes. If they are using the same iTunes ID, you can download the music to your devices as explained here: http://support.apple.com/kb/ht2519. -
I want to change my iCloud account. Buying iPad we gave a virtual (forwarding) email address.
We need to change to a real address.
But when we try to change the iCloud account, we can only change the password.
Note: we don't have a Mac, only an iPad and Windows.Welcome to the Apple Community.
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105412) -
My wife has an I Tunes account on our PC, I have an I tune account on my Mac Book Pro. How can I get the music from her account on the PC to my account on the Mac Book and I phone?
IflyDavie wrote:
I need help to delete my icloud account from my iPad. It has "Find my iPad" on it and won't let me delete without the old password. I don't want to reset password as it will require reset of Mac Book Pro and 2 iphones. Help appreciated.
Your description of the problem is a bit confusing. Do you have ONLY ONE Apple ID or do you have MORE THAN ONE? -
i have my apple i.d set in my phone but when i go to download an app it has a different i.d how do i fix this
If you are UPDATING your app, it may be because that previous app was downloaded using another Apple ID.
If not, you can try going to:
Settings>iTunes & App Stores>Tap the top bar with your Apple ID>Sign Out and then Sign back in
This may fix the issue you are having with it wanting to use another Apple ID. -
I have updates for iMovie and iPhoto but when I try to update them through App Store I'm told that "To update this application, sign in to the account you used to purchase it." even though I bought it and it is on my iMac! Any suggestions on what I need to do?
Hi...
Delete both apps using this utility > Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
That will delete the apps and all associated files.
Then re download the apps. That will download the most recent version updates included.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.
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