I have music i have put on itunes from cd's i own but when i try to play them or update my ipod it says item cannot be found why did itunes lose the file

i have music i have put on itunes from cd's i won but when i try to play it or update my ipod it says cannot find file and have to locate it why is this

Because the file are no longer where they were when they were imported into your computer and added to your iTunes Library.
Did you move, rename or delete the files after adding them to your iTunes Library?
Do you use any other programmes, which may have moved, renamed or deleted the files, for example, Windows Media Player?
Were the files added to your computer's hard drive, or to an external drive which is no longer connected, or has a different drive letter now?

Similar Messages

HT201272 I have a bunch of songs that show up under purchased and say they are downloaded but when I try to play them in my itunes it says they can't be located. How do I get them back so they work?

I have a bunch of songs that show up under my purchased list and they say they are downloaded. But when I try to play them in itunes it says it can't locate them. How do I correct this?

Welcome to Apple Communities
Select the songs and go to Edit > Delete. Then, download the music in iTunes Store

TS3186 My docking station wont play my ipod..... the ipod works fine on its own but when I try to play via my hifi I have to put the sound full wack to be able to hear it & its not very lound at all. It does not respond with the remote control either!! Th

My docking station wont play my ipod..... the ipod works fine on its own but when I try to play via my hifi I have to put the sound full wack to be able to hear it & its not very lound at all. It does not respond with the remote control either!! The sound is ok if I play CDs & respond to remote control fine... The hifi & docking station are Sony

1) When I go to the apple.com website my computer will either be really slow or freeze my whole system down to where I have to reboot my computer again. This does not happen all the time but when it does operate it is molasses slow.
By any chance, are you uswing Kaspersky security software?
If so, see:
[With Kaspersky Internet Security 2011 installed on my computer the website apple.com is imaged incorrectly. What should I do?|http://www.kaspersky.com/support/kis2011/all?page=14&qid=208282422]

I shared more than 3000 pictures in icloud, but when I try to watch them in another device I can only see 300. Is there a limit on the number of pictures I can share?

I shared more than 3000 pictures in icloud, but when I try to watch them in another device I can only see 300. Is there a limit on the number of pictures I can share?

Quick Answer: Yes.
If you are looking at My Photo Stream, check this out: http://support.apple.com/kb/ht4486
How long are My Photo Stream photos stored in iCloud?
The photos you upload to My Photo Stream are stored in iCloud for 30 days to give your devices plenty of time to connect and download them.
How many photos are stored in My Photo Stream on my devices and computers?
iCloud pushes all your photos to the My Photo Stream album on your devices and computers, and manages them efficiently, so you don’t run out of storage space.
Your iOS devices keep a rolling collection of your last 1000 photos in the My Photo Stream album. From there, you can browse your recent photos or move the ones you like to your Camera Roll or another album to keep them on your device forever.
Because your Mac and PC have more storage than your iOS devices, you can choose to have all of your My Photo Stream photos automatically downloaded. In iPhoto or Aperture preferences on your Mac, select Photos (or Photo Stream) > My Photo Stream > Automatic Import. All of your photo stream photos will be imported into your Events, Projects, Photos, Faces, and Places folders in iPhoto or Aperture. On your PC with My Photo Stream enabled in the Control Panel, all of your photos will be imported into C:\\Users\<user name>\Pictures\iCloud Photos\My Photo Stream. For iCloud Control Panel 2.0 to 2.1.2 users, the path isC:\\Users\<user name>\Pictures\Photo Stream\My Photo Stream .
If you are using a Shared Photo Stream, check this out:
http://support.apple.com/kb/HT5903 and http://support.apple.com/kb/HT5902
How many photos and videos can be stored in a shared stream?
A shared stream can hold a maximum of 5000 photos and videos combined. When you reach your limit, you must delete some photos or videos before adding new ones.
How long are iCloud Photo Sharing photos and videos stored in iCloud?
The photos and videos you share (and the comments or Likes associated with those photos) remain in iCloud until you or the contributor delete them manually, or until you delete the shared stream completely.

I'mtrying to transfer my iTunesfrom an old computer (under XP) to a new computer (W/7). I have successfully downloaded iTunes and some of my library, but when I try to play tghem it says I must authoruize my computer. How do I do that?

I'm trying to transfer iTunes from my old computer (under XP) to a new computer under (W/7). I've downloaded iTunes successfully, but when I try to play something from my library it says I must authorize my computer. How do I do that?

Hello Ned,
Congratulations on your new computer! It sounds like you need to authorize it with your Apple ID. Use these steps to authorize your new computer:
To authorize a computer, follow these steps:
Open iTunes.
Choose Store > Authorize This Computer from the menu bar.
You may need to show the menu bar to see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
Enter your Apple ID and click Authorize.
You can find those steps and more information at the following link:
iTunes Store: Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
Thank you for using Apple Support Communities.
Best,
Sheila M.

My Itunes Shows The downloads history...but when I try to play them it states it can not find the file. (same computer for the last 2 years) and no issues. now 1/2 of my library can not be played (as it can not be found)

When I try and re-download some of them from the ITUNES store...I get an error that the file already exists on the computer. However, when I open Itunes. The file can not be found. This problem just started about 1 1/2 ago...prior to that did not have any problems...Help? direction?

You can move the folder to where iTunes expects to find it and that will work.
Or you can attempt to fix one broken track by looking for it when prompted when you use Get Info or attempt to play. This often works if everything is in the standard layout.
Or you can repair things with my FindTracks script.
tt2

TS1424 I have downloaded the peppa pig series and it says that episodes have been downloaded but when I try to play them only thirty seconds of the episode seems to exist!! What have I done wrong??

Help!!

Where have you downloaded them, on your computer or on a device (e.g. iPad, iPhone or iPod Touch) ? If on a device then where are you trying to play them - they should be in the Videos app, the iTunes app is just the iTunes store on an iOS device and only contain the store's preview.

I got two iTune gift cards for a gift, but when i try to redeem them, they say that an error has occurred. i havent used them before. what should i do ?

I've recived two iTunes gift cards for the holidays from a family friend in the mail.
When i got the cards i scratched it off, to get my pin number. When i put my pin number into my phone / laptop.. both of the cards said that there was an error with the card.. which i dont understand since they were new. I dont know how much money was on it all i recied were the 2 cards.
can you please help me out asap?
thank tou
Laura.

Hi there Laura Petrau,
You may find the information in the article below helpful.
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292
-Griff W.

HT201269 have downloaded songs to my iphone 4 they are showing 306 as downloads but when i try to play them it saysdownload error please try later?

trying to download songs to my iphone that are on my ipad they are showing up on my phone but keeps telling me to re try later to download to phone showing in red 306 songs in download

Welcome to Apple Communities
Select the songs and go to Edit > Delete. Then, download the music in iTunes Store

Downloaded my itunes music to my new HP computer, I see all my music in library but when I try to play it says my computer isn't authorized to play the music. How do I authorize my computer to play the music?

How do I authorize my computer to play my Itunes music? I downloaded Itunes on my pc but when I try to play my songs in my library it says my computer is not authorized ..... Why not? These are songs I have had for a long time. This is a new HP computer I just bought. Help please.

You're welcome.
tt2

I am trying to stream music from my iMac using iTunes music files to my Cocktail Audio X10 music streamer. I have allowed my files to be shared the X10 sees the files but when I try to accsess them it gives me the message files not mounted. Please help?

I am trying to stream music from my iMac using iTunes music files to my Cocktail Audio X10 music streamer. I have allowed my files to be shared the X10 sees the files but when I try to accsess them it gives me the message files not mounted. Please help?

No, I have the music I want to move from the laptop to the phone selected. Then I go under file, devices, and try to click sync but it is not available to click.

HT204406 I have purchased match but when i try to play a song from the cloud on my ipad it displays a message of " cannot connect to iTunes Store" and doesn't play the song. i have reset both devices.

I have purchased match but when i try to play a song from the cloud on my ipad it displays a message of " cannot connect to iTunes Store" and doesn't play the song. i have rest both devices.

I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."

I have Windows 8 64 bit. iTunes works fine with my iPHONE but when I try to go to the iTunes store it loads to about 80% and then the message "iTunes has stopped working"

I have Windows 8 64 bit. iTunes works fine with my iPHONE but when I try to go to the iTunes store it loads to about 80% and then the message "iTunes has stopped working"

COPY QTMovieWin.dll FROM c:\program files (x86)\common files\apple\apple application support\ INTO c:\program files (x86)/iTunes"

HT1399 I have a windows pc. It has windows 8 installed and I've installed the newest version of itunes but when I try to play anything, it won't. There's no sound and it says it's playing but it does not. What can I do?

I have a windows 8 computer and I installed the newest version of itunes because I used to have an ipod and I have a few purchases that I wanted to listen to. When I try to play them it says it's playing but I can't hear anything. It does not even says it's played the whole way. It just stays at the beginning. It won't let me pause. I checked my computer sound and there is nothing wrong with it. So there must be some software problem but idk what it is. If anyone can help I would appreciated. Thank-you

Hi DJBentley2011,
Welcome to Apple Support Communities.
It sounds like there is an issue burning CD's in iTunes. Is the playback issue only occurring on a specific device and does the disc show up correctly in iTunes? The article linked below should help you resolve optical drive issues, it walks you through identifying potential issues and provides troubleshooting suggestions.
iTunes for Windows: iTunes Diagnostics, CD/DVD Drive Tests
http://support.apple.com/kb/HT1567
I hope this helps.
-Jason

I have an iphone 4s. I have a mac computer and a pc. Most of my itunes library is on my pc, but when I try to add music to my phone from my library on the pc, it won't let me do it. I CAN add music from my library that is on my mac, same account.

I have an iphone 4s. I have a mac computer and a pc. Most of my itunes library is on my pc, but when I try to add music to my phone from my library on the pc, it won't let me do it. I CAN add music from my library that is on my mac, same account. My husband has the same problem with his iphone 4, but only uses pc.

My husband and I are using the same iTunes account on all mac & pc computers, but the libraries are different on each machine. We always manually manage our music (no auto sync). iTunes is up to date on the PCs. My husband uses our joint iTunes account on his pc, but once again, has a different collection in his library from those on the other machines. He can't load any music from his PC to his iphone 4. I can load music from my mac library to my iphone 4s, but cannot load from my pc library to my iphone 4s. How can I switch my main library that it syncs with from the mac to the pc?
Thanks

I have music i have put on itunes from cd's i own but when i try to play them or update my ipod it says item cannot be found why did itunes lose the file

Similar Messages

Maybe you are looking for