Service PO PRICE

Hi.
Can anyone tell me from where does the system pick the price for a service purchase order. as there is no way to maintain infor record for service number and vendor.
and one more thing where is this standard material type DINE used.
Regards
Sarfraz

Hi,
For service PO, system checks the previous purchase orders for that service and pick up that price.
If there is no existing PO system will look for the maintained price conditions for services with respect to plant,vendor and purchase organization in Tcodes ML33,ML39 and ML45.System checks this condition and if this condition exists then system praposes that price.If both are not exists in the system we have to give manually.
If you want to create a PO with the service material master then you create a service under material type DIEN and use that material number.
If you are using service master then you have to maintain short text and select the service master in the item details.
Thanks & Regards,
Rambhupal reddy

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PR service line prices are to be adopted in the PO

Dear all
I wanted the PR prices for service lines are to be adopted in to the PO when PO is created with reference to the PR item. Is there any solution for this?
Thank you

But, it is not picking the prices from PR item, istead it is taking the prices from last PO (via info record) if it is consists of material number. But for services no prices are taken either from PR or last PO (because, we do not have service master)
Using setting in OMET, i can able to fetch PR prices in PO, but it is not applicable for Service PRs
Can you please suggest a solution?
Thank you

Contracts - Service master price update

Hi All,
There was requirement in which the contract service master prices were required to be changed.
To update new condition price in the condition records, we created a program to update these values using ML52.
Eg. Contract A - item 10- Service S - old price - 100 - Valid till yesterday
                                         new price - 200 valid from today
We have a few problems here
1) Contract A always show old price even though valid price for this service today is 200 for the service S.
Is there any standard program which will correct this contract and get the new price seen in the contract based on the valid date. I.e. the service prices in the contract should always reflect the valid condition record price from ML52.
2) While updating ML52 there were two kinds of records. One with Plant specific and others without plant. Now when I go to contract, select services and select a service line item and click on the new condition record which is valid today and come back. If the condition record is plant specific, the new price 200 is immidiately seen on the contract service master screen. But if the ML52 value was not plant specific, it always shows me 100. What could be the reason for this.
I have tried to give as much details as I can. Let me know incase any more information is required.
Regards,
Shahu

Hi,
Certain condition types can be changed via mass maintenance (transaction MEDL) in a contract, the conditions in all
selected documents are correctly changed. However, even if you display
one of those contracts, the values on item level are NOT updated at all!
This only happens when a MANUAL start of the price determination
occurs, it is NOT performed automatically!
Nevertheless, the user can be SURE that correct príces are found by the system whenever such a contract service is selected, no matter what is written in that contract
itself!
If prices are entered into a contract with different validity periods,
the system does not update them automatically, but one has to use the pulldown menu option
'prices -> find new' after having selected one item line and switched
to the service fullscreen. If you want to update the service
contract with latest price then you have to use the following:
Me32K->item services->service conditions here goto menu
service specipications -> prices-> find New. Then system updates the
price with the current validy date price. In already existing contracts you must carry out a new pricing manually.
Please test additionally the batch input process for price updation in contracts - transaction SHDB.
I can not answer your question regarding the update of non plant specific data. Sorry.
Regards,
Edit

Service Master Prices and Vendors not replicated

Hi All,
We have SRM4.0 and a strange problem wherein we are not able to get the prices per vendor maintained in the Service Master in R/3 replicated in SRM although the Service No, Description,Long Text,UOM,Product category details are getting replicated properly.
Service Masters in R/3 are maintained in AC02,AC03 transactions and the prices and vendors for service masters in ML35,ML39 etc. After replicating the service master initial load object SERVICE_MASTER in R3AS transaction in SRM only the basic details gets replicated and the info records like the vendor and prices for the services. Is there any specific setting needs to be done for maintaining the same as we have the condition types aligned with R/3 and IPC is up and running as well.
Do let me know incase someone can shed some light on the same.
Thanks in Advance.
Regards
Anirban

Hi Harshal,
we had similar issue in past.The problem for us was Creation date .We were trying to create a contract with past date. For this there is a setting in ECC which Depending upon the date.(You might have referred already,Any way bringing here to notice ).
As the customizing has been set with a valid from date.Everything before that will be created with a PA segment assignment (first line). So if possible, put the date in present.
Regards
Logu

Condition record not found for service net price

Hi Experts,
I have seen other posts related to this topic but didnt solve my issue. Issue is: in one system when trying to create PO for requisition, it says please enter a price for service item since "condition record not found" (because package number is wrongly taken as '00000000'. i dont know why).
In another system, again the condition record was not found but its taking some non-zero value for ESLL-NETWR and successfully creating PO.
In both the systems, coding is the same. No extra coding in user-exists. I think package is not properly determined. But in tables ESLH/ESLL, i see the values are stored in exactly the same manner as in the other system. I literally see no difference.
What could be the problem?

Solved myself.
The difference was in the purchase organization data. Depending on this field there was some check: 'Ignore requisition price in PO'. This was checked in one system for a purch org due to which it was not picking the price from PR data.

Service PO price and price in service entry sheet

Hi
I have created a service PO with following pricing:
Griss price = 100
Discount= 20
Net price= 80
When I am creating the service entry sheet, the system is showing price as 100 .
Why system is not showing the price as 80(net price)
Regards
Sara

Hii,
In the ML81n, while creating the Entry Sheet in the Value Tab the Nte Price will 80.00 Rs but the total value will be Rs100.00.
Regards,
Kumar

Service Condition Price in PR!!!!

Hi All,
If I create a purchase requisition with item category D (services) and I use a service master with a valid price in service condition maintained via ML5L, is the price then automatically retrieved in the PR line by standard SAP??
If this is not standard, is there an user exit which can be activated to retrieve the price from condition and copy it to the PR service line.
Please provide me with possible alternatives/solutions for retriving price from service condition to PR service line.
Regards, Kannan.

Hi Kannan,
this is the normal system behaviour.
If in a purchase requisition (PR) you maintain services for which
service conditions were maintained, you can still change the price in the PR
manually. Please also consider, when you create a purchase order (PO) later on, the system uses the
price from the condition, not the manually changed price from the PR.
The system uses the net price from the service master also in a PO.
The system takes always the price from service condition
if there is a condition.
Please check if using by EXIT_SAPLMLSP_030 you could change this behaviour according to your requirements.
Regards,
Edit

Service Master Price

Dear All,
We have created a service master reocrd in AC03, and have maintained the price in ML39. While creating a PR/PO under project the price is not picking. How can i get the price either in PR/PO ?
regds,
CB

Hi,
See
ML33 - Add ---For Vendor with Plant
ML39 - Add --For Vendor Without Plant
ML45 - Add ---For Service
First Think For what you maintaining the prices and then go ahead
Regards,
Ninad Kshirsagar

Service number price

Hi
when ever creating frame work order purchase requisition in me51n t.code i entering the service number any qty
system automaticaly takes price,how its takes.suggest
Regards
Sam
Edited by: sadaraji on Jul 1, 2011 11:20 AM

Hi,
Check Price maintaioned in ML45 t.code for service number, you are using to create PR.
Regards,
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Terrible service, terrible prices

I’ve had issues over the past couple of months during primetime with my TV service being choppy and lagging. It’s unwatchable and I’ve missed quite a few sporting events and shows because of this. This also messes with my DVR so those shows are unwatchable.
I come home last night to no TV or internet. It takes Support 15 minutes to determine it’s a bad modem. I have to spend 2 hours on the phone waiting for your support team to get an order through your system! Support tells me that your backend systems are down and she can’t get orders to go through, but I HAVE TO STAY ON THE LINE. Every 2 minutes she comes back to say she’s still there.
I didn’t want to be on the phone. I shouldn’t have to be on the phone. I’m then told that she has to keep me on the phone because that’s how her work is tracked and if I’m not there she has to cancel my order and go to another customer. That’s messed up, you’re using your me to track your employees time while wasting 2 hours of my night and 120 minutes of my phone plan.
Then she tells me that my modem SHOULD be here today (we’ll see if it happens), BUT I CAN’T USE IT UNTIL TOMORROW, WHAT?!? Are you guys stupid? Why should I have to go through another day without service? When I had this issue with Time Warner the modem was there the next morning and I was able to plug it in and go. Unacceptable. I work from home a few days a week and I’m required to log into work and I can’t do that without a working modem.
On top of all of this, my bill has been astronomical over the last year+. I’ve tried getting a better deal through your online chat (so I can multi-task and not have to sit through your ridiculous call wait times). Neither time were your reps able to help me other than $5-$10. I called in today to get my rate lowered and it was PATHETIC. You could lower my $182 bill to $157 for 3 months. That’s sad when Time Warner is offering me $90 for TV and Internet for 2 years.
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Your service has gone downhill. Your customer service is lacking. Your prices suck.

Time Warner is offering me $90 for TV and Internet for 2 years.
Seems like you already found the remedy for your pain and suffering. What are you waiting for?

Check Smartnet Service Renewal Price

Hello everyone
i want to know that what is Smartnet total care portal ? and where to find this ? and 2nd is if i have products serial numbers than how to find the price of renewal Smartnet services
Thank you and Regards,
Umer Javed

Hi Umer Javad,
The Smart Net Total Care portal is where customers of this Cisco support service can get information on the Cisco devices in their network, and the associated support contracts. The portal can be used to plan and manage service coverage, product life cycle, as well as streamline and manage incidents and and alerts. If your CCO ID is associated with a Smart Net Total Care contract, you can go to the portal at https://tools.ciisco.com/sntc to log in. You can also find helpful How-To videos in the portal to help you take advantage of all that Smart Net Total Care can offer you.
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- Kevin

Service PR price unit change

Hi all,
I would like to make the currency field editable in service PR generated from MO ?
REGARDS
pushpa

Hi
generally there is no option to chnage the currency , actually this comes from vendor master.
-ashok

So over the terrible customer service and prices.

After 18 years with Verizon,I am ready to move on. I get a call from a CSR about looking at other plans. I agree only if it will lower my bill. After a lengthy discussion I am told the services I will get, and the money I will save. My bill will be a little lower, and with more services. The very next day, I get a new bill $60 more than the previous bill had been. I reviewed it to find the "new" plan was prorated back to March 1, and new charges added. When I called to inquire and complain I was connected to the very person I had spoken to. She is trying to tell me they have to prorate back and then charge a month in advance. Now wait. I already paid for that month. I cannot use the new services that I have in the past, and now my bill is higher. But, she says, It will be higher as we have to charge a month in advance. They refunded last months fees and charged the new fees. Then, wouldn't be lower? I think I am being doublespeaked, and the more i questioned it, the more rude she became. Like I said, a customer for 18 years. I don;t want something for free, but new customers get much better deals, PLUS a leading competitor will buy out my contractor, give me all new smartphones (five lines) at a little over half of what I was paying. My five lines now don't even all have smartphones! I had been happy with the way things were. I was even told, there is no going back. Doing business with you has become tedious and painful. I think it is time to make a change!

Emt61452, we love your loyalty over the past 18+ years! We would be sad to see you leave the Verizon Wireless family. I want to make sure you are getting world class customer service as well as the best plan for your usage. I would really love to put a fresh pair of eyes on your account. I did request to follow you. I also have sent you a Direct Message. Please respond back to that message for me.
KevinR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Service GOA -Service line item in R/3 hasn't updated the gross price

Hi all
I am new to SRM system,i had got a query in Service GOA.
Serice GOA created in SRM 5.0 and moved to R/3 4.7
In R/3 ME33K/32K, select the line item and goto
Item-->services,here service masters are maintained.
Here i want to know how the gross price is populated.I am not sure whether will it pick up automatically or it has to be maintained manually in srm,so that it is creating a condition record on moving to R/3
In my case if i maintain 3 services,for one of the services gross price is 0
In the same screen i see conditions link at the bottom,on clicking it takes me to condition record screen which shows condition type PRS.this was maintained for package number and line item,maintained by RFC(automatic)
how this PRS is maintained?
I also see in SPRO the shema is maintained for NB(PR and PO)
Can any one help me out in understanding this functinality.
Thanks in advance
Regards
Ratha

Hi Yann
Thanks for your reply. I am using 4.5b. I am able to create a service PO manually in R/3 with reference to the service PR created by EBP. Also, I think this issue is very close to SAP Note 509059 but it is for EBP Release 3 & 3.5 & I am unable to find the simillar note for EBP2. Please let me know how to proceed further...
Thanks & Regards
Raghu

Price recaliculation in service specification

Hi
Work order has created with four line items.
In this work order 3rd, 4th line item consists around 240 service lines.
User has entered discount for all services at header level.
After entering user has selected service specification >>prices >> recalculate
On menu bar in service specifications screen.
After recalculating total value is showing as zero & net price for the 3rd & 4th line is showing as zero.

Hi,
I would advice you to check if you have applied the notes 875531 and 977105.
Please check also the following:
> Click on the conditions icon in the 'services' tab
> Click on the update icon and select the option 'C':
Copy manual pricing elements and redetermine the others
Please try to test also with other options.
Regards,
Edit
Edited by: Edit Szabo on Jun 30, 2009 1:00 PM

Service PO PRICE

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