I have hundreds of photos on my computer but when I try to click on them it shows a grey box with an exclamation mark. How do I get the program to let me edit and use the photos?

I have hundreds of photos on my computer but when I click on the photo all that comes up is a gray screen with with an exclamation mark.
These are the last photos ever taken of my husband and I need to know how to recover them properly.

The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Remember: we cannot see your machine. There are 9 different versions of iPhoto and they run on 8 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Basic things like :
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For instance: 'iPhoto won't export' is best explained by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted?
- Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.

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I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock

I uninstalled itunes for windows 7 and tried to install itunes 10.5 and it won't work. I deleted all existing apple programs from my computer but when I try to install again it says so long error involved with microsoft?I uninstalled itunes for windows 7

help ,me

Did you try anything suggested in the last thread you posted?
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I uninstalled itunes for windows 7 and tried to install itunes 10.5 and it won't work. I deleted all existing apple programs from my computer but when I try to install again it says so long error involved with microsoft?I uninstalled itunes for windows 7

Come one I already asked, how do i get it to accept my serial numbers and use the thing

It is improssible to use th is th ing,....... for the third time ........................How do I get it to accept my serial numbers and turn on so i can actually use it

Hi,
Premiere Elements has it's own forum so it may be better ask your question there.
http://forums.adobe.com/community/premiere_elements?view=all
In version 12, activation is done by loading the editor (Photoshop or Premiere), supplying the serial number and signing in. Do not sign out as that deactivates that installation.
If you get a message that there is no Internet connection when there is, could be an indication that the hosts file has been modified in the past to stop Adobe contacting the authentication server - I don't know what would modify the hosts file to do that. If you do modify the hosts file, it is wise to take a copy first.
In your case, does the serial number get rejected or the sign on?
Brian

Trying to organise video clips but can not find them in iphoto under Movies but do appear idvd under movies.How can I get into iphoto movies section to edit and organise the video clips

In iphoto '08 in my Library section "Movies" doesn't show as a seperate folder so to find my video c;ips I have to go through 13,000 photos and yet in iDVD they do show up in the media area. How can I edit them and put them into specific files?

Tell me if a video has been recorded on its side! or even upside down, can you turn it round the proper way?
If you have Quicktime Pro you can rotate the video. There's a plugin for iMoive that can rotate clips. Go to MacUpdate.com and do a search for "rotate video" and you'll find several apps that can do the job and the plugin: MacUpdate: Search for '+rotate +video'
OT

I have an ipad version 5.1.1. i have multiple albums in the ipad and i want to transfer some photos to my computer but when i open the ipad files via "computer" i can only see picture from one of the albums.what should i do?

i have an ipad version 5.1.1. i have multiple albums in the ipad and i want to transfer some photos to my computer but when i open the ipad files via "computer" i can only see pictures from one of the albums.what should i do?

You can only import photos from the camera roll into the computer. Is that the album that you are seeing?
Any albums that you create on the device itself (the iPad that is) cannot be transferred to your computer. iPad created albums do not contain copies of your photos but merely pointers to those photos so they do not actually exist in those albums.

I have just bought a macbook pro and i want to use an ext hard drive with it which i previously used on a windows computer, but when i plug it in it doesn't show up on my macbook pro, I've wiped it and just need to format it but don't know how, help

i have just bought a macbook pro and i want to use an ext hard drive with it which i previously used on a windows computer, but when i plug it in it doesn't show up on my macbook pro, I've wiped it and just need to format it but don't know how, any help would be much appreciated

Try the other USB port. If it still doesn't show up in Disk Utility then there may be something wrong with your Mac. Try something else in each USB port and see if it is seen. If the other thing, like a USB thumb drive, does show up in disk utiltiy then the USB ports are fine.
Power down the system and restart with the drive connected, go to DU and see it it is seen.

I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card. If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay

I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card. If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay

Hi judifrom!
I have some links for you that can help shed some light on the subject of gifting through iTunes and Apple IDs. The first can be found in this link:
Gifting - Apple Store (U.S.)
http://store.apple.com/us/help/gifting
and the relevant information in that link can be found right here:
Gift Cards and Certificates are valid for use only in the country in which they were purchased. Only residents of the U.S may redeem gift certificates purchased in the U.S.
You can still help them set up an Apple ID without payment information so that they can download free items through the iTunes store though. The steps for performing that can be found in the following article:
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Thanks for using the Apple Support Communities!
Cheers,
Braden

TS3423 Mac book pro stops responding after Maverick OS restart. Currently have a circle with a line through it after 20+ hours. Tried to shut it down and use the Time Machine to restore but no response. How can I restore with Time Machine if it will not s

Mac book pro stops responding after Maverick OS restart. Currently have a circle with a line through it after 20+ hours. Tried to shut it down and use the Time Machine to restore but no response. How can I restore with Time Machine if it will not start?

sonjadg,
you can purchase a replacement pair of grey installation DVDs for your MacBook Pro from either Apple or iFixit. If Startup Manager is only showing an OS X Installer volume, then it sounds like the Mavericks installer had a problem midway through its installation process. To fix this, you’re going to need to erase your internal disk and reïnstall your original version of OS X from the grey Mac OS X Install DVD, use Software Update to get it back to 10.6.8 (presuming that your MacBook Pro originally came with Snow Leopard), and then restore from Time Machine.

I am trying to get space on an external hard drive which has some old time machine back up files that I do not need but can not eliminate, even by going into the time machine, clicking on the backup file to be eliminated and using the drop down eliminate

I am trying to get space on an external hard drive which has some old time machine back up files that I do not need but can not eliminate, even by going into the time machine, clicking on the backup file to be eliminated and using the drop down menu with the gear box symbol to eliminate

I cannot find this 300GB "Backup" in the Finder, only in the Storage info when I check "About This Mac".
You are probably using Time Machine to backup your MacBook Pro, right? Then the additional 300 GB could be local Time Machine snapshots. Time Machine will write the hourly backups to the free space on your hard disk, if the backup drive is temporarily not connected. You do not see these local backups in the Finder, and MacOS will delete them, when you make a regular backup to Time Machine, or when you need the space for other data.
See Pondini's page for more explanation: What are Local Snapshots? http://pondini.org/TM/FAQ.html
I have restarted my computer, but the information remains the same. How do I reclaim the use of the 300GB? Why is it showing up as "Backups" when it used to indicate "Photos"? Are my photos safe on the external drive?
You have tested the library on the external drive, and so your photos are save there.
The local TimeMachine snapshot probably now contains a backup of the moved library. Try, if connecting your Time Machine drive will reduce the size of your local Time Machine snapshots.

ı have bought second hand ipad. 17 apps which were downloaded by previous user with his or her apple id. I need to update them but when I try, ı can't update them with my own apple id. Device ask me to update with the id and password of previous user.

ı have bought second hand ipad. 17 apps which were downloaded by previous user with his or her apple id are waiting to be updated. I need to update them but when I try, ı can't update them with my own apple id. Device ask me to update with the id and password of previous user. I tried I forgot but this didn't work. So how can ı have my device forget the previous ID and use my own to update exsisting apps.
<Email Edited by Host>

Restore the device to factory settings with iTunes.
Then launch the App Store app on the iPad and sign in with your Apple iD and password:
OT

I reinstalled acrobat 8 on my computer but when I try to print to a pdf it states that the program isn't activated. I tried to install and reinstall it but it still doesn't work.

I reinstalled acrobat 8 on my computer but when I try to print to a pdf it states that the program isn't activated. I tried to install and reinstall it but it still doesn't work. It shows that it is activated. I tried to deactivate and reactivate but that doesn't help either. Everything else seems to work.

Hi tspcat,
What operating system are you using, and what version? You may be running into a compatibility issue between your older version of Acrobat and the OS that you're running.
Please let us know a bit more about your setup, so we can get to the bottom of this printing issue.
Thanks,
Sara

HT1386 I have an ipod nano and would like to sync it to a new computer but when I try to do it, it tells me that i will loose all my music and pictutes in my nano to be replaced with what I have on itunes. can anybody help?

I have an ipod nano and would like to sync it to a new computer but when I try to do it, it tells me that i will loose all my music and pictutes in my nano to be replaced with what I have on itunes. can anybody help?

See:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
Basically you will have to transfer its contents to the new computer and then restore the iPod and then resync. An iPod can only sync to one iTunes library.
BTW you posted in the iPod touch forum.

Hello I have install photoshop CS4 ( 11) but when I try to install last updates it show me am message ( Adobe Photoshop CS4 not installed ) ?! but its installed and I use it see Attach

hello
I have install photoshop CS4 ( 11)
but when I try to install last updates it show me am message ( Adobe Photoshop CS4 not installed ) ?!
but its installed and I use it ><
see Attachment

Please do not use the post title to post the entire question (no offense, it just makes the forum look ugly). As for your question - you really did install it? I mean with serial and install disc? If so, the update would work, because it would find the proper install info. That not being the case, there are a few things that may be wrong:
- due to you language settings, the installer cannot find the folder because it has a different name (though on Vista, that shouldn't be an issue)
- at some point, you used the CS4 Clean Utility/ Script to remove install info
- you are using a pirated copy that you may have bought on eBay or elsewhere that has a modified installer to circumvent licensing
- you are using an unlicensed version a "friend" gave you and that never was installed, but merely copied to the harddrive
That pretty much covers the immediate options, now it's up to you to tell us, which one may apply. Assuming, we are talking about perfectly legit software, re-installing it from the original media should take care of the problem. For illegal software, you should understand, that you are utterly on your own and nobody will help you, much less on the forums of the company producing the software.
Mylenium

HT4236 I have 9 gb available on i pad but when I try to sync 5 gb of photos, I don't have enough space.

I have 9 gb available on i pad but when I try to sync 5 gb of photos, I don't have enough memory. Please help.

make sure the songs in itunes dont have two album artworks connected two them by:
right-click> get info> artwork
delete the one you don't want
sync your ipod again

I have hundreds of photos on my computer but when I try to click on them it shows a grey box with an exclamation mark. How do I get the program to let me edit and use the photos?

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