I have imported a cd into itunes on my laptop, when I plug my iphone 4s in it comes up with the error message "the iphone cannot be used because it requires itunes version 11.1 or later. Go to itunes to download the latest version, which I can't do???
This is getting so frustrating, I last synced my iphone in september and it worked fine, as i've just imported a new cd I wanted to sync to get it on my phone - anybody help to get a more uptodate software on my iphone, please
iTunes runs on your computer, not your phone. Install the latest version of iTunes on your computer. If you're using a Mac, and running OS X 10.5, you will need to upgrade OS X first.
Similar Messages
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IPhone cannot be used because it requires iTunes version 10.6.3 or later
I have a user who is trying to use her iPhone 3 with her MacBook Pro. She is running Lion and has the latest version of iTunes installed (version 11.0 or whatever the new one is). When she plugs her phone into her computer a message pops up on her computer screen:
"The iPhone cannot be used because it requires iTunes version 10.6.3 or later. Go to www.itunes.com to download the latest version of iTunes."
We have ensure that all the software on her computer is up to date and this still keeps popping up. Please help!
Thanks!Restart the Mac and try again.
You can always re download iTunes here > Apple - iTunes - Download iTunes Now
No need to uninstall the currently installed copy of iTunes before doing so.
The latest version of iTunes available is v11.0.4
With iTunes open, from the menu bar click iTunes > About iTunes
That will tell you the currently installled version. -
After downloading the new IOS 6 update for my iphone 4, my phone will not connect to my itunes on my laptop and a message pops up and states: "The iPhone “iPhone” cannot be used because it requires iTunes version 10.6.3 or later. Go to www.itunes.com to download the latest version of iTunes". I can't find the 10.6.3 itunes anywhere to download and I cannot download the 10.7 version because my Mac is the 10.5.8 version. What can I do? I do not want to pay for an update for my computer- I wish I had never updated my phone in the first place so I wouldn't have this problem.
I'm having a similar problem. Perhaps more complex. I just downloaded the 10.6.3 and it didn't solve the problem for my iPhone 5.
I have the new iPhone 5 and iTunes is asking for iTunes 7.0 in order to recognize the phone. I tried to download iTunes 7.0 but an error comes up stating that I need the 10.6.8. Well I tried to download the 10.6.8 and an error message came up saying that I need minimum of 10.6. So now I'm confused....
These are the error messages in order.
1. The iPhone “iPhone” cannot be used because it requires iTunes version 10.7 or later. Go to www.itunes.com to download the latest version of iTunes.
2. This update requires Mac OS X version 10.6.8 or higher.
3. This update requires Mac OS X version 10.6.
Will I have to pay for the 10.6?
Thanks so much in advance. -
My iPhone 4S will not sync to iTunes. I've download the newest version of iTunes several times but when plugging my phone in it says "The iPhone cannot be used because it requires iTunes version 10.6.3 or later." HELP!
If you're using Windows try uninstalling iTunes and all of its components as by following this guide exactly: Windows XP or Windows Vista/7, then reinstall the latest version of iTunes. You must follow this guide exactly or it will not be successful. Note: uninstalling iTunes will only remove the application; it will not touch your iTunes library or data.
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The iPhone **** cannot be used because it requires iTunes version 10.6.3 or later - I get this error message yet I have 10.6.4, how can I get itunes to recognise my phone
You must be referring to OS X 10.6.4, because there is no iTunes version 10.6.4. You can download iTunes 10.6.3 here:
http://support.apple.com/kb/DL1575
Any reason why you have not updated to OS X 10.6.8? If you did, you could then run iTunes 11.0.1. -
when i connect my phone to itunes it saysThe iPhone cannot be used because it requires iTunes version 10.6.3 or later and i just downloaded the latest version
Julie, there seems to be some snafu with the updater, so go here https://support.apple.com/kb/DL1575 and get the download directly. That should do the trick.
Deb. -
When connecting my iPhone I get the following message "The iPhone cannot be used because it requires iTunes version 10.1 or later. What does this mean? My computer has 10.4.
That's an issue with your system. Try removing the iTunes and the other APPLE software related from your system and reinstall it again.
Follow this if you're using XP: support.apple.com/kb/HT1925
Follow this if you're using VISTA/7: support.apple.com/kb/HT1923
Follow this if you are using a MAC 10.5.8 or later: support.apple.com/kb/HT1224 -
The iPhone "iPhone" cannot be used because it requires iTunes version 10.5 or later
I just purchased the iphone 4S and want to connect to itunes to move my backup onto the new phone but when I plug the new one in it says - The iPhone "iphone" cannot be used because it requires itunes version 10.5 or later. The iphone 4S has the latest everthing??? Why am I not able to connect to itunes?
My MAC is app. 2yrs old.You need to update your version of iTunes. Ios5 is only supported by iTunes 10.5 meaning, an older version of iTunes is not compatible. You can download the newest version free via iTunes or apple .com but I would recommend going to the top left cornner of you screen, click the apple and choose "software update". iTunes 10.5 was an update that came out earlier this week and by doing this you can see if any thing else needs updating and it will do it automatically.
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I restored my iPhone 3 g to its factory settings and I tryed to connect it to iTunes on my laptop and it said This iPhone cannot be used because the required software is not installed. Run the installer to remove iTunes. Then install iTunes again. HELP!! PLEASE!! Because I cannot get on my iPhone!!
Hi, Mommacat26.
Thank you for visiting Apple Support Communities.
This usually means that a required component is missing. Start with completely uninstalling iTunes and all of it's components in the order specified in the article below. Once this is done, download and install iTunes.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/ht1925
If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
"The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
http://support.apple.com/kb/TS3704
If the issue persists, try installing the Apple Mobile Device Support driver. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows XP or Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
ipod touch for Christmas, but cannot get started: after installing itunes, when connecting to my laptop I get no instruactions, just the error message "This iPod cannot be used because the Aplle Mobile Device service is not started". Any suggestions???
Jennifer...
Follow the instructions here > iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
I cannot not add iTunes to my iPad, I receive the following error message: "This iPad cannot be used because the Apple Mobile Device service is not started".
http://lmgtfy.com/?q=%22Apple+Mobile+Device+service+is+not+started%22
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I have had to restore my Ipod Touch and now I can't connect to anything on it. When it asks for my Apple ID it comes up with an error message and says that it can't connect to the server. I have checked my WiFi connection and its connected.
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W. -
error message, i pod cannot be used because the apple mobile device services is not started. I do not have an apple mobile device. Please help.
Try here:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
Your iPod is an Apple Mobile device. -
Got error message :"This this Ipod cannot be used because the required software is not installed. Run the Itunes installer to remove Itunes and install the 64-bit version" This is on a new macbook. I already have the latest version installed and 64 bit. Help.
Did you do what the message said?
Also try using the Win 7/Vista link in the following:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP -
I've downloaded the latest iTunes so many times now, and tried uninstalling all all Apple software and deleted all the iTunes files on my computer and then redownloading it and it continues to give me that message.
I am at a loss of what to do now. This update has caused me nothing but ****. :/thats wat i got and now i cant get itunes back
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