I have just purchased an app, and paid my money, what happens now will the app be mailed to me or ?? as nothing seems to be happeneing

i have just purchased an app, and paid my money, what happens now will the app be mailed to me or ?? as nothing seems to be happeneing

Apps are automatically downloaded and stored to your Applications folder. Check there...
Which Mac OS X are you running?

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I have an old ipod touch, and have just purchased a new 4th Gen one. How do I get my Apps from the old one to the new one. I've had to wipe the hard drive on my Pc so they aren't in my I tunes.

I have an old ipod touch, and have just purchased a new 4th Gen one. How do I get my Apps from the old one to the new one. I've had to wipe the hard drive on my Pc so they aren't in my I tunes.

- Transfer your iTunes' purchases to the new computer by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Try making a backup of the iPod by right clicking on the iPod under Devices in iTunes and selecting Backup.
- Connect your new iPod and restore the iPod from that backup if you wish.

HT4557 Hi, we have just purchased Apple TV and having some problems connecting to the iPad. It is asking us to 'connect to Home Sharing in iTunes' however I can't find the link/ button to press. iPad has been updated. Any help please

Hi,
We have just purchased Apple TV and can't connect to Home Sharing. We have wifi, the iPad is updated. I can't find the link on ITunes on the iPad that the tv is telling me to click. I've also tried turning it on via settings then music which seems to be connected. I can view YouTube clicks on the tv, but not an app so I can watch the footy. What am I doing wrong.
Any help would be greatly appreciated,
Thanks

Make sure your Apple TV is on the same network as your iPad. The SSID and password of router must be set in your Apple TV.
http://i1224.photobucket.com/albums/ee374/Diavonex/491f4b34c45018abef609c832b0f2 56a_zps0d1c18e7.jpg
Message was edited by: Diavonex

TS1538 I have just purchased an iPhone5 and created a new user instead of using my previous ID. How can I access my previous data?

I have just purchased an iPhone5 and created a new user instead of using my iPhone3 ID. How can I access my previous data?

don't just sign out!
if you simply sign out, the stuff you recently purchased will be an issue in the future when an update comes out for apps or anything else. restore the device as new from itunes then restore from a back if you have one as stated above...or set up as new and use correct apple id. this will ensure you will be using the apple id that you used originally without issues from the new one.

HT204266 I have just purchased an ipad and downloaded some games, but I can't get them to play the sound effects. I checked in settings and the sounds are on, I checked settings on the ipad and they too are on. I have tried deleting and reinstalling the

I have just purchased an ipad and downloaded a few basic games, but I cannot get any sound from the games, I have checked in general settings, and in each of the app settings to make sure that the sounds are on, I have also tried deleting and reloading the game apps, but still no sounds.
Can anyone help?

1. If Side Switch is set to Mute, check to make sure it's not muted
http://i1224.photobucket.com/albums/ee374/Diavonex/1237fb40.jpg
2. Check the Volume buttons
http://i1224.photobucket.com/albums/ee374/Diavonex/6a787edc3564e00c2ca6b70d4f236 e8b.jpg
3. Double-click the Home button; swipe the Task Bar to the right. Check the Mute and Volume settings.
http://i1224.photobucket.com/albums/ee374/Diavonex/acd1c239.jpg

TS1368 my brother has an iphone and his details are on my computrer i have just purchased an iphone and now have all his stuff on my phone. ive created an apple id but i still dont know how to add another phone to the apple account! please help

my brother has an iphone and his details are on my computrer i have just purchased an iphone and now have all his stuff on my phone. ive created an apple id but i still dont know how to add another phone to the apple account! please help

when you open the app store scroll down to the bottom it will display the apple id currently in use, change it to your normal apple id email

I have just purchase Apple TV and uploaded my itunes from my pc to icloud, this has been shared to my ipad and i now have a little cloud with a red arrow next to all my tunes, so all would seem well, but on the apple tv nothing in music ? is it me?

I have just purchased Apple TV and an ipad, i have uploaded my itunes to icloud from my pc and activated sharing, i now have all my tunes on the ipad and pc and all have a little cloud with a red arrow next to them so all seems well, but when i go on Apple TV, and i'm all signed in and all boxes checked, i click on music, my music, and all files are empty, should i not see my itunes and be able to play them from my apple TV, or have i misunderstood what the cloud is for.?
Any answers please. Apple TV 3rd Gen, Ipad Air.

Welcome to the Apple Community.
You can't play music from the computer if there is none there. If you are using iTunes Match you should now be able to download and play all your music on the Apple TV from the music feature on the main page.

I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine. Now i keep getting reminders to update the app and I cant get rid of it from the app store. Help.

I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine. Now i keep getting reminders to update the app and I cant get rid of it from the app store. Help.

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.

I have just purchased a Mac Book Pro. I would like to find the list of all updates and downloads that have occurred since purchase. Where can I find that info?

I have just purchased a Mac Book Pro. I would like to find the list of all updates and downloads that have occurred since purchase. Where can I find that info?

I know how to do the updates. What I dont know is what size each update that I have completed was. I am having a data usage disagreement with my Telco and want to prove to them that this computer did not download the amount of data they are claiming it did.

QUESTION - I have just purchased a mac and get my contacts from my iphone 4 onto iCloud. In settings groups all my contacts fall under hotmail. HELP

I have just purchased a mac and get my contacts from my iphone 4 onto iCloud. In settings>groups>all my contacts fall under hotmail. HELPQuestion

Do you have iCloud configured on the iPhone and on the MacBook Air? If not, you'll want to do that for seamless transferring of contacts between the two devices. If you have an iCloud account already, set it up on the phone first. If you do not have an iCloud account I'd recommend signing up for one on the computer first as it's easier to navigate the setup screens. Once iCloud is setup on both machines the contacts will automatically sync (faster if the iPhone is on wireless).
Regarding email, you'll need to ensure the email on the iPhone is configured for IMAP/Exchange. You'll then want to configure that same account in Apple Mail (or whatever email program you intend to use on the MacBook Air).

I have just purchased a new computor. I had Lightroom 5.7 on the old computor and need to know how to go about downloading the program to my new computor. Thanks for any help you can provide.

I have just purchased a new computor. I had Lightroom 5.7 on the old computor and need to know how to go about downloading the program to my new computor. Thanks for any help you can provide.

Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

I have just purchased 2 songs and I went to sync my Iphone 3G and I get an error 13019.. the iphone "my name" cannot be synced. I have tried.. removing voice memos (I have none) remove all music.. syncs fine.. if I choose to sync music I get the error

I have just purchased 2 songs and I went to sync my Iphone 3G and I get an error 13019.. the iphone "my name" cannot be synced. I have tried.. removing voice memos (I have none) remove all music.. syncs fine.. if I choose to sync music I get the error help..
I have tried everything and now I dont have one song in my Iphone since it doesnt want to sync music because I get this error...
by the way I have tried this
http://support.apple.com/kb/TS2830
and I have tried restoring the iphone...

I translated..
El problema -> El itunes me dijo que habían como 12 canciones que tenían mejor calidad. yo decidí intercambiar las canciones que tienen mejor fidelidad en itunes.
Itunes me pregunto si quería que ponga las canciones que iva a remplazar en “desk top” a lo cual yo respondí que si. El itunes hizo algo.. no puso las canciones viejas en el desk top pero cuando fui a sincronizar recibí el error 13019.
La solución para los usuarios de Windows.. busca todas las canciones *.m4a que se han modificado en tu compu durante el día del incidente.. toma nota de los nombres de las canciones.
En itunes busca estas canciones y deselecciona las canciones.. (con suerte veras que las canciones están seleccionadas dos veces.. deselecciona todas las canciones que fueron modificadas en ese día. Al final asegurase que tienes seleccionado la opción de solo sincronizar las canciones que están seleccionadas en tu lista.) y trata de sincronizar con itunes..

I just downloaded the Chambers Thesaurus app and paid $7.45. Then I saw the OED app and paid $25.99 for that. Now I find, to my surprise and disgust that these two apps are identical in every way. What's going on?!

I just downloaded the Chamber Thesaurus app and paid $7.45.
Then I saw the suggestion for the Shorter OED app, so I downloaded that and paid $25.99.
Now I find, to my surprise, disbelief and disgust that both apps are identical in every way.
This is a blatant rip-off. I demand an immediate expalnation and a full refund.
Unbelievable.

NEITHER of those products are made by Apple. They simply make them available in the App Store ,and NO ONE here can help with billing issues.
http://www.apple.com/support/itunes/account/
You can contact billing about a refund there, but I've heard that ALL sales are final through the app store.

I have just purchased Photoshop Elements 13. Why am I unable to access the program?

I have just purchased Photoshop Elements 13. I think it was installed. The title shows in my 'Downloads File'. I have tried double clicking on 'install' in the downloads file. All I get is a page of data that doesn't seem to do anything. When I purchased Photoshop Elements 12 there was no problem. The apps appeared on my monitor and I went to work. What appears on my monitor for Photoshop 13 is a file picure. When I click on it I go to the Downloads File. Can anyone help me?

I am unable to access the Photoshop Elements 13 program.

HT5621 I have forgotten my security questions and can't buy anything of iTunes or the App Store what do I do?

I have forgotten my security questions and can't buy anything of iTunes or the App Store what do I do?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
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I have just purchased an app, and paid my money, what happens now will the app be mailed to me or ?? as nothing seems to be happeneing

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