I have just purchased a Mac Book Pro. I would like to find the list of all updates and downloads that have occurred since purchase. Where can I find that info?

I know how to do the updates. What I dont know is what size each update that I have completed was. I am having a data usage disagreement with my Telco and want to prove to them that this computer did not download the amount of data they are claiming it did.

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Hi I have just bought a mac book pro 2ghz 8gb ram with haswell.also it's running maverick. I am wanting to start using logic but does it work ok with maverick everything I read says it's no good please help

Hi I have just bought a mac book pro 2ghz 8gb ram with haswell.also it's running maverick. I am wanting to start using logic but does it work ok with maverick everything I read says it's no good please help

Which version of Logic? I have 9, but I've yet to install it. I'm just creating the images of the disks atm to install them on my Haswell. Will let you know how that performs.
Logic 10 would most certainly work fine though.

I have s mac book pro--I would like very much to have the output to the DVI cable --my audio(sound) wilkl nit default to DVI output --How can this be changed

I have a mac book pro--I would like very much to have the output to the DVI cable --my audio(sound) wilkl nit default to DVI output --How can this be changed, so it does not default to interabnl speaker
Is there a way to force the system to change to DVI output?????
thanks a lot

Hi there,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting issues with no audio from built-in speakers on Macs
http://support.apple.com/kb/ts1574
-Griff W.

My Mac book pro won't charge. But the connector is plugged in and shows that its charging but it says it has 0% but if I unplug it it will shut off

My Mac book pro won't charge. But the connector is plugged in and shows that its charging but it says it has 0% but if I unplug it it will shut off. It's been like this all day but I didn't notice till I turned it on.

It's either a power adapter issue (not likely) or (more likely) a power supply problem on your MBP. Take the machine into your local Apple Store or an AASP and have them diagnose the problem.
Good luck,
Clinton

Hello all, i have just bought a mac book pro and when ever i connect my data card to access internet i get a warning to shutdown my system and at that time i cant operate anything else. please do suggest me on the above topic.

hello all,
i have jus bougth a mac book pro, whenever i connect my data card to access internet i'm getting a warning saying " please restart your system by pressing the power button and switch on again". i can access for only few mins or secs then it again shows same warning. please do help me out with this problem.
Thanking you.

Hi,
i had same issue some years back. sure my operator was different from yours. unfortunatly some of these 3rd party products dont spend much effort on a mac. My one had half a dozent programs, for each version of OSX one. When i called them up the gave me the correct version which worked. You may have not the right one. May try first the MAC and ensure it works fine without the card and that software.

I have a new Mac Book Pro Retinal. Should I leave the charger connected all of the time that I am at my desk or should I disconnect the charger and allow the battery to full cycle?

I have a new Mac Book Pro Retinal. Should I leave the charger connected while I am at my desk or should I disconnect the charger and all the battery to full cycle?

I leave mine plugged in when at a desk most of the time.
The battery will slowly discharge from 100% to 95% even on wall power, then recharge to 100% ... to save usage of the recharge circuits.
At least once a month I use it on battery and let the battery run down to about 40%.
DO NOT run to "dead" ... that will shorten battery life.
BTW: My battery currently (after 1 year) can still hold 101% of factory-designed charge.

TS1506 I have just got a Mac Book Pro after 30 years of using Msoft products and now find a (in my opinion) a piddling issue with attachments in Mail - Apple - just fix it.

After over forty years in IT I am actually a platform agnostic however I have come to expect some developmental maturity across all products, especially in generally ubiquitous apps such as email. I am using OS X 10.8.3 on a 2013 build Mac Book Pro and am very happy overall. Is Apple planning on fixing the various problems with Attachments in Mail or are they relying on third party fixes and workarounds?

My apologies if I have caused offence, not my intention. I was unable to view attachements but have since discovered an addon app which solves the problem very neatly. By way of explanation my frustration comes from Apple appearing to indulge in client lock in as do Microsoft - this practice was "invented" by IBM and only served to irritate clients and inspire excellent work arounds by third parties - much the same as I notice with Apple. I thought Apple would have outgrown this after the IIe vs BBC but I see this is not the case. I have recently upgraded to Mavericks and have no problems with Mail but am now unable to transfer material from Mac Pro to Ipod unless I use the icloud - something I do not want to do for a variety of reasons, not the least being able to transfer MY data without the use of an unsecured transition area. I am very happy with the quality of the Mac Pro but less than happy with the restrictive practices of Apple; I realise Microsoft have similar practises but they are not as completely disruptive to what are generally simple operations commonly required when using computers.
My thanks to all the others who reponded - this is my first foray into the world of forums and I will continue to learn the rules.

My mac book pro does not boot up correctly anymore after doing some updates. I did have my ipod charging to my mac book. I ran the simple updates and never go to the maverick update and now my computer will not boot correctly. Help!

Please help my computer is not repsonding after doing some simple updates. I follow the instructions and which is simply click for the update to take place. I did what I was instructed to do. I did not do the new update for the Mavericks yet. I just did simple updates. The computer shutted down and restarted but would never get pass the grey screen with the spinning wheel and the booting bar that would not go past a certain point befor shutting off again. The computer is practically brand new. I purchased the computer from best by 2012 and the warrenty just ended the past October. I hardly use the computer maybe 4 times since I have had it because I have another main computer that I uses. However, I don't want to do a hard rest becuase I do have the entire adobe suits software that I paid for and don't want to loose. I have an appointment with apple today to see what they say but I hope that my computer that I hardly every use is not defected after doing a updated pushed by Apple. Any thoughts or suggestions???? Thanks in advance Apple Family :-)

Well, I was at Apple for sometime on that day. I got a Genius that did not want to work. She basically jumped to the money to tell me that my hard drive was no good and that I was out of warranty (October 2013). I began to explain to her that I had only used the computer 5 times and that I don't use this computer as my main computer because I also have a Toshiba that is less expensive that I have had for several years and not one issue out of it. The rep told me that I could by a new hard drive for $161.00 and that I would loose all of my software and photos that I have on this computer. However, I told her that it's bazaar that it happens right after my warranty goes out and had I used it more often when in warranty before October then I would have been covered. Keeping in mind that I would still be very disappointed with the product because I would loose all of my information and it would not make sense to me why the hard drive fails on a very gently used computer. So I asked for a manager and it took her some time to get one. In the mean time I watched how the other Geniuses interacted with the other customers and seen that they were very engaging with convo and very help. I guess I just I got another lemon when I got my rep. When the manager finally came. I went from A-Z with the issues and that I felt that something could or should be done because the rep said that she did tests on my machine and it read to her that my hard drive was bad and there was nothing that could be done. I explained that I was not looking forward to paying for services to have my new computer repaired. The manager offered to give me 25% off the cost but I still didn't feel that it was effective. After he left and the rep wrote the notes in the system, I told her that I didn't think that all options had been exhausted and that there was something else that could be done. I told her to erase the machine and see if the updates could be installed and if the system would continue to do the same thing. The rep was hesitant and said that I would loose everything which we already know that we were at conclusion from the beginning. She assured me that I would happen again and that I would need a new hard drive. I just told her to erase the machine and get me another manager because I was just getting tired of her unhelpfulness and negative perspective. The new manager came and was very pleasant and I explained everything once again from A-Z. I informed him that I had the machine erased and that I need his help with options because I don't feel that the rep or the last manager was resourceful or helpful. He apologies for the actions of the reps and proceed to tell me that they will run all the updates in the store and that if it booted correctly that I should continue to use the machine with out adding the adobe software back on just incase that it crashes again and I'm out of money once again. However, if it does happen again and it is a hard drive issues that he would work with me to resolve the issues. As my computer went through the process of rebooting from out of the box stage another rep approached me because he could tell that I was upset and not happy. I told he what had happen and he said I think I can help you a little more. He said that I just want to run further testing on you computer for different components to make sure that everything would work properly and pin point any issues. I was delighted with that option. Anything would help at this time especially someone who is willing to help. The first test that he ran was to for the hard drive and he said that since it failed the test the first time could be because the software update glitch and did update correctly which would make the test faulty and be negative. As I sit with finger crossed the test came back as a pass test that my hard drive was not the issue and that the update was the cause and that I did not have to buy a new hard drive. I was happy that the computer was ok but I lost information. All of the updates were done in the store and everything works fine now. If I was not persistent about my gut feeling then I would had left out thinking that I had to pay for a new hard drive that I really didn't needed. Now I can invest that money in a external hard drive to start backing up my information. Lesson learned by I'm still on the fence about things but I hope all is well. I really went through a lot. No help or no service was not an option that I was taken. I hope that it helps.

HT2486 I am sending an email to a group which I have created in my contacts. I would like to hide the list of people's emails but cannot see how I can do that. Can anyone help please?

I am trying to send an email to a group which I have created in my contacts. I would like to hide the list of email addresses but cannot see how to do this. Can anyone help please?

Thank you for your message.
I can see how you do that when using the 'normal' emailing system from my mailing box, but not when working from the contact application (the 'book' on the bottom icon bar with the @ on it)....

I have just purchased a mac book pro. I't will not boot and the keyboard is broken. Also it did not come with an install disc. It's a 2011 13" mac book pro. Any guidance would be appreciated. This is my first mac.

I've just purchased a mac book pro. It has crashed and won't boot. The keyboard doesn't function and i have no install disc for the original os. What can i do?

fuuunkdat wrote:
it said: the volume macintosh could not be repaired.
This suggests that your HDD may be corrupt. In order to try and repair it, we must get into the recovery partition or use the original installation disks. Try and start your MBP using COMMAND R.
http://www.apple.com/osx/recovery/
If that works, note the 4 option menu. Select Disk Utility>First Aid and verify and repair the disk.
If COMMAND R fails, try OPTION COMMAND R. If that works, try the same as above with Disk Utility.
If neither works, it suggests that your MBP came with Snow Leopard. You will need replacement disks which can be ordered from Apple customer service. Have the serial number of the MBP handy and there is a charge.
Ciao.

I just bought my mac book pro and updated to mountain lion and I don't know why it is taking around 1minutes and 10sec to boot up,does anybody have any idea? thank you in advance

I just bought my mac book pro and updated to mountain lion and I don't know why it is taking around 1minutes and 10sec to boot up,does anybody have any idea? and also how can I make my laptop boot up faster?thank you in advance

Call Apple Care.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that

I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that I have to upgrade using the account that I used to buy iPhoto. What do I have to do to upgrade iPhoto?

Dear Katty,
Thank you very much for your answer! I have 2 Apple ID, and I have tried both of them and the problem continues. I founf several peolpe with the same problem in apple communities foruns and that really seems that there is some problem. I addded the links for 2 of those discussions.
https://discussions.apple.com/thread/3374419?start=0&tstart=0
https://discussions.apple.com/message/16628399#16628399
Do you have an idea of how can I solve this problem?
Thank you very much again.
Best regards,
Alfonso

I am new to mac, but i keep reading about Mountain lion. I just bought my Mac book Pro less then a month ago. my current software is OS X 10.8.2, Do i already have mountain lion? How do I check to see?

I am new to mac, but i keep reading about Mountain lion. I just bought my Mac book Pro less then a month ago. my current software is OS X 10.8.2, Do i already have mountain lion? How do I check to see?

As the others have stated, you're on Mountain Lion with 10.8, anything. But you can check your version of the software by going to the apple in the upper left corner of the screen and clicking it and selecting "About This Mac". That will open a box that shows your software version. Once there you can click on "More Info" that will tell you everything about your specific mac configuration.
Welcome to the Mac family.

I have CS4 and just bought a mac book Pro

I have CS4 and just bought a mac book pro can i buy a upgrade and put it on my mac ?

You are long past any upgrade eligibility and only can buy a fresh license. And since even CS6 isn't exactly 100% compatible with Yosemite the sensible thing to do would be to sign up for Creative Cloud.
Mylenium

I just bought an Mac book Pro i the Apple shop in new York and i was wondering If they have a student discount that i forgot to use? Is there a student discount?

I just bought an Mac book Pro i the Apple shop in new York and i was wondering If they have a student discount that i forgot to use? Is there a student discount?
Help me! Thanks !

check out the prices here, usually $100 off laptops except for $200 for the more expensive ones IIRC
http://store.apple.com/us-hed/mac

I have just purchased a Mac Book Pro. I would like to find the list of all updates and downloads that have occurred since purchase. Where can I find that info?

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