I have just purchased an iPad Air and downloaded a movie in iTunes. I cannot access the iTunes movie from my MacBook Air?

Why can I not access purchased movies in iTunes from my MacBook Air if I purchased thru my iPad Air?

If you rented the movie, it would not be transferable.
If you purchased it through iTunes, it should be transferable. Check the sync setting in the Movies tab in iTunes while you have your iPad connected.

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My MacBook Pro won't restart after updating iTunes, and so the update doesn't work. I have just purchased an iPad mini and can't sync it - can anyone help?

My MacBook Pro won't restart after updating iTunes, and so the update doesn't work. I have just purchased an iPad mini and can't sync it - can anyone help

Press and hold power button for up to 30 seconds. Remove battery and reinsert then repeat.

I have just purchased an iphone today and it is coming up with a picture on the screen of the usb connector and itunes symbol. It also says that I now have no service and can only make emergency calls

I have just purchased an iphone today and it is coming up with a picture on the screen of the usb connector and itunes symbol. It also says that I now have no service and can only make emergency calls

Just a thought, but maybe consider returning the device. Seems it might be a bit too complicated for you.

TS1398 I have just purchased an iPad mini and it will not join my wifi. It detects my wifi network but will not join. I have a Mac, 2 iPhones and an iPad 4 and all work perfectly. The new iPad mini just won't behave. Any ideas?

I have purchased an iPad mini and it will not join my wifi network. Any ideas?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Hi I have just purchased an iPad 3 and with it I also purchased 1 terabyte of icloud. I was told that this a one off payment for this, no more to pay for ever? Now I see that extra space you pay a yearly subscription?? I s this true in the UK??

Hi I have just purchased an iPad3 and also an extra one terabyte of icloud space! I now see that if you purchase extra space other than the 5g you get free you pay a yearly subscription. I was told by the shop that my terabyte is a one of life time payment, is this true????????????????

What makes you think you bought a terabyte? There is no such storage available - the maximum is 55GB including the fre GB and this costs $100 per year. A terabyte is a huge amount - 1,000 GB - many hard disks are now available at that size, but not online storage.

I have just purchased a new pc and when I try to play 2 separate albums that I bought from the itunes store I get a message that my computer is not authorized. I then follow the steps to authorize it and the same thing happens when I attempt to play this

Just purchased a new pc with windows 8. Transferred over my itunes. With 2 different albums in my library, when I attempt to play this music I get a message saying my computer is not authorized. I then sign in to authorize the computer, itunes tells me it is indeed authorized, I attempt to play this music again and I get the same "your computer is not authorized" message again, and again....
Any help out there on this one would be appreciated. If my question is not clear enough I will attempt to help.
Thank you,
mike

Delete and redownload them if doing so is free in your country.
(106637)

I have just purchased a new pc and downloaded itunes ...trying to recover my library but nothing ??? how can i see my library on thisa using the same apple id

please help

Copy everything from your old computer, or your backup copy of your old computer, to your new one.

HT2688 I have whats app installed on two iphones. I just purchased a ipad nimi and would like to download app.

I have Whats app installed on two i phones i have just purchased an ipad mini and would like to install this app. A message comes up and tells me that it is not compatible. I there a way i can download app.

Since you have another Mac, you could share it's DVD drive in System Preferences > Sharing.
Then use Remote Disc found on the MBair's finder's sidebar. This will mount the DVD in your old Mac to the MBair.
http://support.apple.com/kb/HT1777
Regards,
Captfred

Hi I have just purchased a new iMac and I am trying to move my iTunes files into iTunes on the iMac. I have got as far as pasting the music folder from my pc onto the desktop of my iMac. How do I now put this folder into my iTunes?

I have just purchased a new iMac and this is all new to me as it is so different from my PC. I am trying to transfer my iTunes from my PC onto the iMac, I have got as far as pasting the itunes music folder onto the desktop but I cant seem to transfer that into iTunes on my iMac. Can anyone help me out with this?

See iTunes: How to move your music to a new computer
BTW this list os for discussing the list itself. You'll get better response to questiosn you post if you post them to the correct list. I'll ask to have this moved to the iTunes list.
regards

I just purchased a ipad 2 and have not sync it yet. I have an old pc and would like to move the itunes library account to a newer pc that I have. Can I move the library to the ipad and sync ipods to the ipad and/or move the library to the new pc?

I just purchased a ipad 2 and have not sync it yet. I have an old pc and would like to move the itunes library account to a newer pc that I have. Can I move the library to the ipad and sync ipods to the ipad and/or move the library to the new pc?

Perhaps this web page will help: http://support.apple.com/kb/ht1229
But I must point out that leaving the iPhoto Library on the external is worth considering. Your internal drive would be better off without having to carry the photos.
When you booted with the external connected and you were asked for the library, did you try navigating to the Library in on the external drive?

TS1702 I have a iPhone which I purchased first. I put my email address as my apple ID. I have just purchased an iPad and add my other email address as the apple ID by mistake and now the photos will not stream between each device. I have tried to change t

I have an iPhone which I added my email address as my apple ID. I have just purchased an iPad which I add my other email address by mistake and now I am unable to stream my photographs. I have tried to change my email on both devises but with out luck as it won't reconise my pass word. Any ideas

Settings>iTunes & App Stores>Tap the ID and sign out. Then sign in with your other ID.
If this isn't working, restart the iPad - AFTER you sign out of the ID and then sign in with the correct ID after the iPad restarts.
There is no reason why you should not be able to sign in with the ID that you are using on the iPhone and use that passord with that ID on the iPad.

I have just purchased an ipad 2 (already have an inpad1) and after syncing through itunes it will not conncect to my home wifi connection. The first ipad connected immediately when bought. this one indicates my wifi address but states not connected.

I have just purchased an ipad 2 (already have an ipad1) and after syncing through itunes it will not connect to my home wifi. The first one connected immediately after setup. This one indicates my wifi accpimt bit states not connected. Help!

What make, model and version router do you have?
Is MAC address filtering turned ON in your router?
Do you have a limit on the number of connections set in your router?
What type of security are you using, i,e, WEP, WPA, WPA2?
Have you tried restarting your router? (remove power for 30 seconds and restart)
Does your iPad 2 work on any other networks? Starbucks, Borders, etc

HT204266 I have just purchased an ipad and downloaded some games, but I can't get them to play the sound effects. I checked in settings and the sounds are on, I checked settings on the ipad and they too are on. I have tried deleting and reinstalling the

I have just purchased an ipad and downloaded a few basic games, but I cannot get any sound from the games, I have checked in general settings, and in each of the app settings to make sure that the sounds are on, I have also tried deleting and reloading the game apps, but still no sounds.
Can anyone help?

1. If Side Switch is set to Mute, check to make sure it's not muted
http://i1224.photobucket.com/albums/ee374/Diavonex/1237fb40.jpg
2. Check the Volume buttons
http://i1224.photobucket.com/albums/ee374/Diavonex/6a787edc3564e00c2ca6b70d4f236 e8b.jpg
3. Double-click the Home button; swipe the Task Bar to the right. Check the Mute and Volume settings.
http://i1224.photobucket.com/albums/ee374/Diavonex/acd1c239.jpg

I just purchased a new computer and downloaded I tunes but when I go to sync my iphone and ipad touch my library from my old computer doesn't show up on the new one. Only the purchased itumr dongs come up. How do I get my original itunes library?

I just purchased a new computer and downloaded I tunes but when I go to sync my iphone and ipad touch my library from my old computer doesn't show up on the new one. Only the purchased itune songs come up. How do I get my original itunes library?

Have you copied your content over from your old computer and onto the new on ? If not, and you still have your old computer, then there a number of methods described on this page which you can use to copy your library over : http://support.apple.com/kb/HT4527 . If you no longer have your old computer then have you got a backup of your content that you can copy onto the new computer and add into iTunes ?

I just purchased an iPad 3 and it works great with most of my email accounts, but with an imap account from school it will download the content of the folders in the account, but doesn't download the messages in the inbox.

Hi,
I just purchased an iPad 3 and it works great with most of my email accounts, but with an imap account from school it will download the content of the folders in the account, but doesn't download the messages in the inbox. I have deleted and created the account several times. I have checked the status of the account and it's active and works either from safari or from my Mac or iPhone. I have turned off both my Mac and my iPhone as not to have competing devices, I can even send emails from the account successfully. It simply won't download the content of the inbox. Help!

Hi Csound1, thanks. The email host is 1and1.co.uk, however, i am going to fess up and make myself look like a plonker now -
the email account in question was set up in Outlook as POP - stupid, stupid, stupid me, wasted an afternoon on this! I have now changed the Outlook account to IMAP and Mail.app works perfectly - and looks much nicer than Outlook did. Im in the middle of converting from Windows to a Mac, and still finding my way around the Mac
The lesson learned, never assume - always double check! All my other email addresses with 1and1 are all imap, except this one, and it happened to be the first one I set up in the Mail.app. (bows head in disgrace!)
Thank you anyway for attempting to help me!
Cheers

I have my iTunes on my PC and have an iPod Classic, I have just purchased an iPod touch and want to load all of my Itunes music onto it, how do I do this and not loose my library, I'm not very computer savvy.

I have my iTunes on my PC and have an iPod Classic, I have just purchased an iPod touch and want to load all of my Itunes music onto it, how do I do this and not loose my library, I'm not very computer savvy.

You sync music the same way as on the Classic. What you sync to an iPod does not effect the iTunes library on your computer.
iTunes 11 for Windows: Syncing overview
or
iTunes 11 for Mac: Syncing overview

I have just purchased an iPad Air and downloaded a movie in iTunes. I cannot access the iTunes movie from my MacBook Air?

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