My MacBook Pro won't restart after updating iTunes, and so the update doesn't work. I have just purchased an iPad mini and can't sync it - can anyone help?

My MacBook Pro won't restart after updating iTunes, and so the update doesn't work. I have just purchased an iPad mini and can't sync it - can anyone help

Press and hold power button for up to 30 seconds. Remove battery and reinsert then repeat.

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TS1398 I have just purchased an iPad mini and it will not join my wifi. It detects my wifi network but will not join. I have a Mac, 2 iPhones and an iPad 4 and all work perfectly. The new iPad mini just won't behave. Any ideas?

I have purchased an iPad mini and it will not join my wifi network. Any ideas?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT204347 My MacBook Pro won't restart after update to lion

My Mac book pro won't restart after updating to lion ! Said problem a cured at startup press any key ! No Goodrich

Press and hold power button for up to 30 seconds. Remove battery and reinsert then repeat.

MacBook Pro won't restart after Mavericks update

I recently installed the new Mavericks update on my MacBook Pro and after downloading Pages, Keynote etc. I had to restart. When I try to restart however, the Apple logo appears with the progress bar but as soon as the bar is full it switches off.

Hello SerenAlyx
Check out the articles below to go over troubleshooting the issue of the grey bar when you are starting up your Mac. It will go over starting up in Safe mode as well as booting to your Recovery Disk to maybe reinstall OS X Mavericks.
Gray progress bar appears under Apple logo during startup
http://support.apple.com/kb/ts3148
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
Regards,
-Norm G.

MacBook Pro won't restart after OS update

Was prompted last night to do an OS Software update. I was running 10.8.3. I started the update and had to run out. When I returned, the screen said i needed to restart my computer to install the updates. I did, and now I can't restart/reboot past the Apple Logo and progress bar which gets to about 1/6th in progress. The computer just shuts down?? Need help please. Thanks!

Hey JamoBook Pro,
If you MacBook Pro does not startup, check out this article that will walk you through troubleshooting and resolving the issue.
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
http://support.apple.com/kb/ts1417
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Macbook pro won't restart after time machine install on new hard drive

I installed a new 500 GB HD on my 13-inch mid 2010 Macbook Pro (since the original crashed). I successfully connected to the Disk Utility via the internet connection and started recovery from a recent Time Machine backup....but, the computer will not restart. It's been stuck in the grey screen with the Apple logo and rotating status bar all night. I shut it down and restarted, but it won't go past the grey screen state. I can't find any answers on the Support Page. Help. Any one else have this issue? Should I have first installed the Lion OS X first and then restored from the Time Machine backup?
Also, wondering if all my programs (2011 ILife & IWork and Microsoft Office) will be reinstalled with the back up? (I can't find my installation disks for ILife and IWork :-()

Time machine is easy to set up and theoreticaly recover from. There have been reports of problems when a different disk or computer is used.
https://discussions.apple.com/search.jspa?peopleEnabled=true&userID=&containerTy pe=&container=&spotlight=true&q=time+machine
For future reference you may wish to learn about and use cloning of the HDD. I use both CCC and SD to do this and consider it to be the most reliable way to back up and recover.
Carbon Copy Cloner - Home
www.bombich.com/
SuperDuper!
www.shirt-pocket.com/SuperDuper/
added a good reference
http://Pondini.org/TM/Home.html

MacBook Pro won't restart after installing Lion

I have a late 2010 model MacBook Pro that I upgraded to Lion about a year ago. Ever since, I have not been able to "re-start" my computer and have to manually switch the computer off. Because of this, I cannot install firmware updates. Do I need to revert back to Snow Leopard or is there another way to fix this issue?
Thanks.
--C

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

I have just purchased an iPad Air and downloaded a movie in iTunes. I cannot access the iTunes movie from my MacBook Air?

Why can I not access purchased movies in iTunes from my MacBook Air if I purchased thru my iPad Air?

If you rented the movie, it would not be transferable.
If you purchased it through iTunes, it should be transferable. Check the sync setting in the Movies tab in iTunes while you have your iPad connected.

MacBook Pro won't start after I completed my first backup using TimeMachine

Hello,
My MacBook Pro won't restart after I did my first TimeMachine backup. I tried in SafeMode but no luck. My MacBook Pro is a 2009 early version running Snow Leopard. Please help.
Thanks,
Serey

I have managed to get into my computer through the OS X install disk but now my wi fi hardware is gone. Ie no airport.
When I try to re install the airport extreme wi fi base station software it tells me it can't be installed as this version of Mac OS X (Lion) on is volume is not supported.
Not even an Ethernet cable gets me on line. In system preferences when I do a network diagnostic all I get is the spinning disk. Again, any ideas how to get around this?
Thanks

Macbook pro won't boot after installing update 10.9.3

macbook pro won't boot after installing update 10.9.3

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

MacBook Pro won't boot after trying to install 10.7.3 update. Start up stalls at Apple logo and spinning gear.

MacBook Pro won't boot after trying to install 10.7.3 update. Start up stalls at Apple logo and spinning gear. Computer won't even start in safe mode.

My daughter's MacBook Pro was doing exactly the same thing. I don't know if it had anything to do with the latest update. She called me about a week ago saying that her MacBook began running slower by the day . She then called me Friday and told me that it wouldn't get past the gray screen and the gear just kept on spinning. I did everything I could over the phone including Safe mode which it wouldn't go into and thought maybe it was the hard drive. She took it to the Apple store. Originally, they also thought it was the hard drive. It ended up being a corrupted operating system (Lion). Apple genius simply re-installed Lion and she's back up and running. Good thing she backed up right before it crapped out. She'll be restoring everything tonight. Don't know if re-installing Lion will help your situation, but it did the trick for my daughter.

My MacBook pro did not restart after the software update

My MacBook pro did not restart after the software update

Kappy wrote:
Now, were I a mindreader this wouldn't be an issue, but unfortunately, I'm not.
WHAT??? Now that's a disappointment! I was sure the all-seeing, all-knowing Prof. Kappy would instantly discover the problem thru time and space....
Ok, back to the issue at hand, the Prof. is right. In none of the OP's participation, nor in any of his choir of followers save mommy power is there the least hint of what Apple product is failing. While y'all get a move on and disgorge the details, may want to try a Safe Boot. Hold down the Shift key prior to the startup chime and wait awhile. IF it starts, then it means you have some third-party software that's causing the problem. Else there's a strong probability a complete reinstall will occur in your near future.
In the future and in spite of what some purists may say, be sure to service the system disk BEFORE patching. By "service" I mean booting up the Mac using your Install DVD (Snow Leopard or priors) or booting in Recovery Mode (Command R, in the Lions and successors), running the Disk Utility found in that mode and doing a Repair Disk and Repair Disk Permissions. Until NO errors show up. Cause patching up an already damaged system will only make things worse.

CD will not eject and MacBook Pro won't restart

CD will not eject and MacBook Pro won't restart.

Do a SMC reset, that hopefully should get you booting and while booting, hold the option/alt and trackpad button down at the same time. Once a row of icons appears and if the disk hasn't ejected via the trackpad method, then press the eject key on the keyboard until it does.
Click the arrow to boot up OS X.
http://support.apple.com/kb/HT3964
If this doesn't work, then take the machine in for service.

Mac pro won't restart after replacing backplane

Mac pro won't restart after replacing backplane. I tried resetting PRAM, no luck. The grey screen with apple logo and spinning wheel shows up and the wheel continues to spin.

What did you modify 'under the hood'?
Mac OS X: Gray screen appears during startup - Support - Apple
Read as MBP.
Message was edited by: nbar

Macbook Pro won't login after sleep (sleep with low battery -- mac turned off maybe it's called save sleep)

Macbook Pro won't login after sleep (sleep with low battery --> mac turned off maybe it's called save sleep)
So if I hit the powerbutton my mbp booted like it is booting from the save sleep (so very fast and the login screen is there in about 10 sec.and there is no apple logo while booting just the desktop screen in "unsharp" ore foggy however...)
Then when i see the login (if the keyboard backlight turned on) i wand do tipe in my code but it won't work... the trackpad is not working; and when i plug-in a usb mouse the mbp is not powering on the usb-mouse (laser is off)
Why is that this way?
Is there n option to wake up the mbp fromm deep/save sleep without haveing issiues after that?
THX

Sorry for such a long delayed response...
I was able to get to an apple store this past weekend, and let me tell you... I'm about finished with there great "support".
Right before I went to the store, I tried to eject a disk. Well the cloth in the SuperDrive (I assume to protect the drive from dust and such) Pulled up with my disk. So I get the Apple store, describe my problem and what happened with the cloth piece. The "Genius" writes up a form and tells me they have to run diagnostic and it will take a couple days... and I will get a call when its done (1-3 days).
Well on day number 3 I called up the store and they told me it was ready to be picked up? I asked if anything had been fixed and they told me they could not reproduce my "sleep issue", so they couldn't fix that.. but told me the cloth piece in the SuperDrive had been fixed.
I drive an hour (one way) to the Apple store to find that all they did was PULLED OUT the cloth... they did not replace it! So basically I have a hole for a Super Drive.
I asked why I was not called to say that my computer was ready to be picked up... didn't get an answer on that one.
I asked why my SuperDrive was said to be fixed, when nothing was done... they told me that it would have to be sent out to the factory store for that to be fixed (FIRST TIME THEY MENTIONED THAT!) Oh, and that would take 5-7 business days. Well that's not going to happen right now considering I'm a college student that NEEDS a working computer!
So I go home, angry... start just putting all my important documents back on the computer. And the screen starts blinking!!!! I guess now I have the same thing described in another post on these forms...
Lets just say that I'm not very happy with Apple right now! If anybody else has success on either the sleep issue or the screen blinking issue, please let me know!
Thank you!

My MacBook Pro won't restart after updating iTunes, and so the update doesn't work. I have just purchased an iPad mini and can't sync it - can anyone help?

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