I have no credit on my card which is on my apple account, why is it that can't even update my apps?
Okay so my title says it all, but whenever I try to update my apps, I am sent the billing address page and is telling me I need a to change my billing payment, I even tried to place my billing payment as none, but I still can't update my apps.
Try here... http://support.apple.com/kb/TS1389
Similar Messages
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Dear Sir
I am 16 year old and hve iphone 4s i wont able to creat my id on itune because itune needs my credit card no. and i dont have any credit card now,
so please help me out sirPlease see this article:
http://support.apple.com/kb/HT2534 -
When I try to download apps it says sign in required then I put in my security code but it said its invalid but I know it's correct but I decided to make another apple account but I don't want to give my debit card number what else can I do?
If you only want the free apps, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.).
As regards the security code issue for your current account, take a look here:
http://support.apple.com/kb/TS1646
If that doesn't help, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
Got the new Iphone 5c from Verizon today and was really happy with the phone until we realized it is unable to send or recieve text messages AT ALL. We've tried everything, searched the internet for hours, I've tried live chatting with Verizon and Apple ALL DAY and somehow keep getting "disconnected" even though my internet is working perfectly. The phone is pretty much useless if it's unable to perform one of it's main functions and it's really dissapointing to add a line, get the phone, only to discover a major problem with seemingly no solution whatsoever. Is there any fix for this? Because a phone that is incapable of sending or receiving a simple SMS message is pretty much useless. It's too bad too because I really love the phone if not for that. Does anyone have a legitimate way to solve this problem? We've done everything, network resets, turning imessaging on and off, factory reset, etc. etc. etc. and nothing works. Please help.
Hello Idkallday!
I know your device sends and receives text messages! Let's get to work on this! Did you port your service from another carrier, or is this a new number? Is your previous device still powered on?
I also want to ask if you are able to use iMessaging, and if you see any error message when sending?
Please test it by sending a message to your own mobile number, and keep us posted!
ChristinaB_VZW
Follow us on Twitter @VZWSupport -
This is my 1st time so I can't tell if you all could see my entire question:
Basically, I've been kind of an apple junkie since my first 1phone 3G approx 6 years ago then on to the iPads. I've been really lucky with the apps, iTunes,etc. and finally decided to try a couple books and Instant nightmare. Every time I open my apps or I books it s me I have to switch to the U.S Store. I've never, switched out of U.S??? Now it's infiltrated my Netflix. I go under settings and it it's all cool. I'm in the right time zone.
Please help me!! I'm healing from a surg and this is my only entertainment while waiting to get back to work.
Thank you much!!Reboot your iPad and then try changing the store again.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Using iCloud has absolutely no bearing in this issue whatsoever. -
How do I remove my credit card from my account and still download free apps? because that card is no more good anymore the App Store will not let me download any apps . I no longer have a credit or debit card.so PLS help
On your iPad tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should give you a payments link on your account's page. Or on your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should also be a payment link.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID)
If you don't get the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information? -
HT3702 why do i have to have to have a credit or debit card?
why do i have to have a credit or debit card on itunes store
You are following the instructions on that page exactly ? I've just tried it and it works for me :
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i need an upgrade to iphoto, but it wasn't purchased . the message appear you must verify your payment information before you can make purchases . i have 17$ credit by gift card . i don't have credit card
Hi ...
You need to take into account any applicable taxes and or fees. iTUNES STORE - TERMS AND CONDITIONS
So if the total cost of the app exceeds 17$, you'll need to purchase and redeem another iTunes gift card. -
I accidentally deleted my apple gift card which I got via email from a friend. How can I get to it?
If you have the receipt, no guarantees but definitely contact Apple > Contacting Apple for support and service
They might make an exception. -
HT201303 how do i remove a credit card on file on my apple account
how do i remove a credit card on file from my apple account?
How do I remove my credit card info from my account
From the More Like This on the right -
How can i remove my credit card from app store, the none option its not there and i don't Owen nothing to apple, my last in app purchase was in clash of clans, please help!!! Because of that problem i cant update my apps! Plz help!!!!!
You've logged into your account and viewed your purchase history and there aren't any error messages shown (e.g. 'problem with a previous purchase'), and you haven't got any purchases due (e.g. pre-orders and/or subscriptions) : Why can’t I select None when I edit my Apple ID payment information ?
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hi i have an iphone 4 which is from canada nd i have seen one sim inside it which is a canadian sim ,iam staying in india so can i use that phone in india and please tell me what are the steps ihave to take for using that canadian phone in india
Only the carrier to whom the device is locked can authorize it's unlocking. Contact the carrier to see if they offer unlocking and if you qualify.
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I have iphone4s in Shanghai, China, but I cannot use it to make a phone outside Shanghai. I have already changeded my SIM card and upgraded the iOS to 5.1 vision. Now can I slove it?
It's not clear what you mean. Do you mean you can't place a call to anyone outside of Shangai? That would be an issue with the calling plan you have with your carrier. Contact them. Likewise, if you can not place a call when you are outside your coverage area, that is also a carrier issue. If you are trying to use a different carrier while travelling, it's possible your phone is carrier locked and you can not use the carrier you are trying to use.
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My debit card kept getting rejected by my iTunes account, it there an issue with iTunes? I have been using the same Card since very long time. I downloaded the iOS 8, can I talk to someone so I can get this resolve?
Apple is not here. Contact Apple to resolve your issue:
iTunes Support WorldWide
or
iTunes Support by eMail ww
Cheers,
GB -
I used a 25 dollar gift card on my account and I spent it all and now I can't even download free apps is there a way to fix this?
Did you enter a credit card when you created your Apple ID? If you created the ID and never entered a credit card, but used a gift card from the start, you probably didn't create the account correctly. The bottom line is that you have to enter a credit card now. You don't have to use it, but I'm assuming that's why you can't download free apps. You still need to enter the credit card because you didn't creat your Apple ID the correct way for not using a credit card.
Create iTunes Store account without credit card - Support - Apple
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