I have purchased an album on my iphone and only half of the songs appear on my purchases
I have purchased an album on my iphone and only half of the songs appear on my purchases. When I click update purchases it says all purchases have been updated! This also happens to some single songs, they arent showing up on my PC purchases! But they appear on my purchased playlist on the phone! What can I do?
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
Similar Messages
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I downloaded an album from itunes and only half of the songs have downloaded. The rest keep trying to download, but I keep getting a message that says, "Song cannot be downloaded at this time. Do you want to retry or be done." Each time I retry, the same thing happens. They will not download. I have restarted my phone and the same problem remains.
Other people have been having similar problems with songs over a number of days.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting it from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link. -
Downloaded and album from itunes and only half of the songs will download to my ipod. Error message says file cannot be converted. How do I fix this or get a refund from itunes?
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
I downloaded the Beatles White Album I am getting errors saying the file cannot be converted next to each song that will not load on the IPod 16 songs were loaded and the will not, I restored the IPod twice and still get the same errors any help appreciated, I checked convert the higher bit rate songs to 128 kps this is the first album that will not load for me
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
I cannot access one user on my iMac. When I log onto that user the dekstop appears unpopulated and blank and half of the programs do not appear on the operating bar. When I attempt to click on a program such as Safari nothing happens. Nothing works and I can only exit by doing a command/option/esc and restarting the computer. The other user and the Administrator work fine. What has disabled the one user? How do I recover this user and its files?
No.. I have been through parental control and it does not affect this problem. Now if I log onto this user I cannot get out even with a comman/option/escape; I have to unplug the power to the computer to get it to restart with the administrator. I saw somewhere that there is a process in which I can delete the use and then create a new user with the same name and password and then recover everything - but I cannot find that solution. This is a real problem for me, as you might imagine.
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I purchased an album on iTunes. Only half of the songs will play. What can I do?
I purchased an album on iTunes. Only half of the songs will play. What can I do?
Hi crgcain,
If some of the songs on an album purchased from the iTunes Store are incomplete or won't play, you may want to try deleting them and redownloading the files. You may find the following article helpful:
Apple Support: Download past purchases
http://support.apple.com/kb/ht2519
Regards,
- Brenden -
Hi, I can't restore my iphone 4. When he's about to finish the restoration, it stops. Don't let me turn on the iphone, and only show me the apple icon, or a "load itunes" icon. Someone can help me please? Thank you!
We are users like you and won't be able to extend your warranty. You will need to physically return the device to the USA for warranty service as you probably already know. Here is an article that deals with error #2001: Resolve iOS update and restore errors
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I purchased an entire album and only 2 of the 3 songs downloaded. The other is "in cloud" and won't download. When clicked on, it reads this this computer already associated with an apple id. All songs bought together, at same time, don't understand! Why is this happening?
If only one track on the album is throwing that message, that suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
HT201272 When I download a previously purchased song to my iMac only half of the song plays
Any idea why only half of every song plays when I download a previously purchased album or song to my iMac?
Does the track play correctly in Quicktime Player? If it does then it is an iTunes issue. If it doesn't then it is possible the file was not completely downloaded, or is corrupt.
https://discussions.apple.com/thread/3712298 - applying system update cleared issue of songs ending early
Solution to purchased songs not playing (2009) - http://discussions.apple.com/thread.jspa?threadID=1934256 - authorization issues and files not playing all the way through
https://discussions.apple.com/message/17382022 - Problem was incomplete files due to poor WiFi connection
https://discussions.apple.com/message/17661693 - issue resolved by re-downloading files or rebuilding library file [note, although the poster says this restored all, my understanding is the .xml file does not retain all the details of the original library file]. -
How in the world do i get my lost Album back?
I purchased a Album from Itunes on my iphone, Played it for several days. Then when I synced my phone to my laptop, the album is no longer there. It shows up in the Itunes on my computer but only as the digital booklet, which you are supposed to get after a purchase.
I tried downloading all songs into itunes, that didnt work. I tried logging out of my account with no avail. I tried seeing if i could go into iTunes again and buy redownload it. But it showes that I have to purchase it again...
Any help would be appreciated.
ThanksDownloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519 -
I purchased two albums on my Iphone and they will not show up on my MacBook Pro
I ahve tried to chaeck for availible downloads multiple times but it says there are no downloads. Also, the songs are there just greyed out and i can't play them. If i go onto the Itunes Store then it gives me an option to buy them again instead of saying purchased. Furthermore, all the songs i bought off my phone are on my phone and i can play them. PLEASE HELP
Hi Chase!
Here's an article to download purchases directly onto other devices like your MacBook Pro after already purchasing them on a different device:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
You'd want to go to Apps, Books, Music, Movies, or TV shows on a computer, then whichever iTunes version you are using.
I've also linked this article in case you want to have new items download automatically:
iTunes Store: How to enable Automatic Downloads
http://support.apple.com/kb/HT4539
Cheers,
- Ari -
My iPhone only downloads apps from iCloud, the songs get almost finish then I get a download error message. Also the only thing that syncs are the apps, not the music when I sync on pc?
Hi,
I experienced the same issue as you have. What worked for me is the following:
Go to iTunes store on your iPad. Under Downloads (the icon to the bottom right) you should see the episode that is causing you the issue. Delete this episode (swipe to left). Then retry. This worked for me.
The workaround is far from ideal and Apple needs to find a solution for this as you are not the only one who reported this issue.
Regards
CO -
I bought an album and I only got half of every song.What do I do?Thanks Ben
Delete and redownload:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have a wish list on I tunes that I want to download and burn to a cd...I dont know how to transfere from wish list to be able to download and burn...can anyone help please
Philippa18 wrote:
Cant get the songs to transfere from the wish list !
You do not need to transfer anything. Open the wishlist, and click on the price of any song(s) that you want to buy.
Once you have purchased them and have them in your library, simply put them into an iTunes playlist and burn in the normal way. -
I bought a new iPhone 5. Only photos from the last 30 days were transferred to my photostream on iCloud. I thought iClud was the storage for all the old photos. How do I access the older photos than 30 days on iCloud?
janqfromnor wrote:
I bought a new iPhone 5. Only photos from the last 30 days were transferred to my photostream on iCloud. I thought iClud was the storage for all the old photos. How do I access the older photos than 30 days on iCloud?
Where, exactly, did you read anything from Apple that suggested that iCloud Photostream was permanent storage?
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