I have put vpn one on my ipad but it did not install so I need to know how to get it off completely and reinstall it

I Really don't know what to do to get vpn one to work on my ipad it shows up in setting but not where it should and when I go on it it there is nothing there

Download CS6 products
Mylenium

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  • I have been charged 274.55 from 8-23-2013 - 8-26-2013. These are not my charges. I need to know how to get the charges reversed and put back on my account ASAP. Please confirm!

    I have been charged 274.55 from 8-23-2013 - 8-26-2013. These are not my charges. I need to know how to get the charges reversed and put back on my account ASAP. Please confirm!

    You can contact iTunes Support via this page (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have an old ipod and want to know how to get everything off it and into my iTunes library.  My old computer died and the original library was lost, so don't have any of the content saved anywhere else.

    I have an old ipod (it's the very thin oblong one in purple, the one before the one that does video) and want to know how to get everything off it and into my iTunes library.  My old computer died and the original library was lost, so don't have any of the content saved anywhere else.  I now have an iPhone 5S and listen to music on that, so want to be able to listen to things from the old ipod too.
    Can anyone help please?
    Thanks very much
    Jane

    Apple normally does not get involved in handling lost objects like this.  Since a real name is not installed it will be much more difficult.
    You can try contacting Apple support at the US number, assume you are US going to BWI from the listing: http://support.apple.com/kb/HE57 and explain the situation and see if they offer any suggestions.

  • HT204053 I want to use my cloud on my new iPad, but I did not set it up at first.  How can I activate now?

    How can I activate my I cloud on my new iPad when I did not do it during set up?

    Go to Settings>iCloud, sign in with your Apple ID to create your account, then turn on the data you want to sync with iCloud.  Also turn on My Photo Stream and Photo Sharing in Settings>iCloud>Photos if you want to use photo stream, Find My iPhone and iCloud Backup in Settings>iCloud>Storage & Backup if you want to use these.

  • I have updated to IOS 7.1 my music has disappeared and my boyfriend has put his iPod music onto my iPod those also were gone I'd like to know how to get it back if there is anything you can tell me to get my music to pop back up that would be great.

    I have updated to IOS 7.1 my music has disappeared and my boyfriend has put his iPod music onto my iPod those also were gone I'd like to know how to get it back if there is anything you can tell me to get my music to pop back up that would be great.

    You can only sync with one computer/iTunes library. If you sync with another iTunes library/computer the media from the iPod will be deleted and replaced with the media on the second computer.
    If you want to change syncing computers then:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT4623 ive installed iso7 on my ipad and its askin g for password but i did not install one,what can i do?

    i've installed iso7 on my ipad and its asking for password but i did not install one,what can i do?

    Hey Beata G,
    Welcome to the Apple Support Communities. If you are unable to install the software update, you may need to plug the iPad Mini into a power source. If it is below a certain percentage in power it will require power to ensure that iPad Mini does not loose power when installing. If you still have issues the following article will walk you through that process and also if you want to update the iPad Mini through iTunes.
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ht4623
    Regards,
    -Norm G.

  • I have rented a movie on my ipad. It did not download due to not being on wifi at the time.  I know I completed the rental because my gift card balance went down $3.99 plus tax.  How do I find where to download the movie?

    I have rented a movie on my ipad. It did not download due to not being on wifi at the time.  I know I completed the rental because my gift card balance went down $3.99 plus tax.  How do I find where to download the movie?

    But now I can't find the actual movie...I go to iTunes to purchases and view movies , to downloads and searched the title of the movie...I can see an icon of it and it is in a separate place from other purchases but it says downloaded in faded lettering. Where is it?
    If you can't find the movie you downloaded on your iPad, iPhone or iPod Touch, check inside your Videos App

  • I had purchased an audio book from itunes on my iPad and when I synced my iPad with my computer, my audiobook disappeared. I have already purchased this audiobook, so now I just need to know how to get it back because it is not on iPad anymore.

    I had purchased an audio book from itunes on my iPad and when I synced my iPad with my computer, my audiobook disappeared. I have already purchased this audiobook, so now I just need to know how to get it back because it is not on iPad anymore. I don't think the audiobook was backed up to icloud but I have the receipt to prove I purchased it. Is there anyway I can get it back?

    "If I purchase an audio book in iTunes on my iPad why can't I listen to it on my Mac? "
    You can.  Why do you think you cannot?
    If you purchased it on your ipad, then you would have to transfer it to your computer. File>Devices>Transfer Purchases.
    You can then listen to it on your computer.

  • I have put Netflix on my Macbook Pro but Silverlight will not run. I receive a black screen that says "player error." Does anyone have a solution for this. Netflix support is not so hot.

    I have put Netflix on my Macbook Pro but Silverlight will not run.I receive a black screen that says "player error." Does anyone have a solution for this. Netflix support is not so hot.I can use Netflix straming thru my Blueray on my TV but it will not run on my Pro. Thanks

    Try running Safari in 32 bit mode.  In get info box for Safari,
    check open in 32 bit mode.  There have been some oddities
    on some systems that can cause some issues.
    I had thought MS had fixed this, but may not have.

  • TS4036 I have restored a backup into a new iPad but it did not downloaded all my photos. There is a message saying " downloading 515 of 1230" but it never finishes downloading. How can I get all my photod downloadeda.

    I have restored a backup into a new iPad but it did not downloaded all my photos. There is a message saying " downloading 515 of 1230" but it never finishes downloading. How can I get all my photod downloadeda.

    Sorry this solution is late but I just got off of the phone with Apple support and this worked. 
    Open iTunes
    Connect your iPhone and keep it connected during this entire process.
    In the iTunes menu at the very top (File, Edit, View) choose STORE> Sign in and sign into your iTunes account.
    Once this is complete look at the upper right corner of iTunes and you will see an iPhone and Store button, cick STORE.  Now you will be in the iTunes store where you see the advertisements of the various albums, songs etc.  Look on your upper left of the window for your itunes account name and in the black band next to your iTunes account name, you will see a House icon, then Music, Movies, TV Shows etc.
    Make sure the HOUSE icon is selected.
    Stay on this screen in iTunes and on the lower RIGHT, you will see an area that says- QUICK LINKS.  In that area click - Purchased
    After you do this you will be transported to another area of iTunes.  Here there will be a menu across the top- Music, Movies, TV Shows, Apps, Books are the choices. 
    Choose APPS and you will see the apps that you have purchased.  You will also see the apps that didn't download to your phone. 
    Find the apps that didn't download and click the cloud next to their name.  Doing this will download the chosen apps to the computer you are on. 
    Once you have downloaded the apps in question, in the upper right corner click LIBRARY.
    Now you should see the button that says iPhone because your phone is still plugged in.  Click the iPhone button and then click SYNC on the lower right to sync your iPhone.  
    The apps you downloaded will now be on your phone.
    Sorry for the long instructions but this is what works.

  • I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and why I have it

    I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and w I have it

    There is no need to download anything to solve this problem.
    You installed the "Genieo" malware. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the malware (as long as you never reinstall it.)
    Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
    Back up all data before proceeding.
    Step 1
    Triple-click anywhere in the line below on this page to select it:
    /Library/Frameworks/GenieoExtra.framework
    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.
    If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
    A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
    Move each of these items to the Trash in the same way:
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    /Applications/Reset Search.app
    /Applications/Uninstall Genieo.app
    /Library/LaunchAgents/com.genieo.completer.update.plist
    /Library/LaunchAgents/com.genieo.engine.plist
    /Library/LaunchAgents/com.genieoinnovation.macextension.plist
    /Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
    /Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
    /usr/lib/libgenkit.dylib
    /usr/lib/libgenkitsa.dylib
    /usr/lib/libimckit.dylib
    /usr/lib/libimckitsa.dylib
    ~/Library/Application Support/com.genieoinnovation.Installer
    ~/Library/LaunchAgents/com.genieo.completer.download.plist
    ~/Library/LaunchAgents/com.genieo.completer.update.plist
    If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
    Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
    Step 2
    From the Safari menu bar, select
              Safari ▹ Preferences... ▹ Extensions
    Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
    Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
    Make sure you don't repeat the mistake that led you to install this trojan. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
    Finally, be forewarned that when Genieo is mentioned on this site, the attacker sometimes shows up under the name "Genieo support." He will tell you to run a fake "uninstaller." As he intends, the uninstaller does not completely remove the malware, and is in fact malware itself.

  • HT1933 My daughter downloaded a bunch of apps and I need to know how to get them reveresed.  I have not received any email receipts, but they did show up on my bank statement.  This happened within the last few hours.

    My daughter downloaded a bunch of apps and I need to know how to get them reversed.  I have not received any email receipts, but the charges have shown up on my bank account.  This has all happened within the last couple of hours.  I have tried numerous times to "report a problem" but am not having any success.  Keeps redirecting me to support.  I need help trying to get a hold of someone.  I know that there has been a settlement recently about this situation.

    Apple - Support - iTunes Store - Contact Us - http://www.apple.com/emea/support/itunes/contact.html
    How to request a refund for an iTunes or App Store purchase - http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
    iOS: Understanding Restrictions - http://support.apple.com/kb/HT4213 - "You can enable Restrictions, also known as Parental Controls, on an iPhone, iPad, or iPod touch to prevent access to specific features."
    Children should not have access to your iTunes account password.
    You should also consider removing credit card information from your account so no unconsidered purchases can be made by anybody.  iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918

  • I just need to know how you get an iTunes library off the original hard drive of a mac and onto an external hard drive and still have it work normally?

    I just need to know how you get an iTunes library off the original hard drive of an imac and onto an external hard drive and still have it work as it normally would?

    http://support.apple.com/kb/HT1449

  • Need to know how to get my apple account to sync up with a new email on my phone and delete the old one in a step by step process??

    Need to know how to get my apple account to sync up with a new email on my phone and delete the old one in a step by step process??

    After you change the account settings as I described below hold your finger on any app until they all wriggle, then tap the "-" on each purchased with her Apple ID. Press the HOME button when done. Then go to the App Store and buy or download the apps you want.

  • Hi, just need to know how to get my music, video, pictures and apps form my iPhone to my new laptop as the old computer, which I used before was stolen. I only have my phone left and if I try to conect it to my new laptop it's trying to delete everything.

    Hi, just need to know how to get my music, video, pictures and apps form my iPhone to my new laptop as the old computer, which I used before was stolen. I only have my phone left and if I try to conect it to my new laptop it's trying to delete everything.

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