I have recently updated my Ipad to Ios7 but it has now frozen and cannot do anything with it. Still keeps time but no response from buttons. What to do now?

I have recently upgraded my Ipad2 but now the screen has frozen. Still keeps track of time but no response from any buttons. what to do know? thanks

Hello Kristyp280913,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Best of luck,
Mario

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I have to update my iPad to ios7 but update software is not in my settings

I have to update my iPad to ios7 but update software is not in my settings

Then your iOS must be earlier than 5, which is when over the air updating became possible. You will have to update it by plugging into a computer running an up to date copy of iTunes, and update it from iTunes.

HT4623 updated my ipad this morning to latest iOS.7.0.2 and cannot type anything with ease. any ideas

updated ipad to latest iOS 7.0.2 now cannot type anything with ease...delayed type

Reset all settings
Settings>General>Reset>Reset All Settings

When Trying to download or update apps I got "your apple id has been disabled" and I had reset my password for three times

when Trying to download or update apps I got "your apple id has been disabled" and I had reset my password for three times

If you are receiving a message that your iTunes account has been disabled and resetting your password does not resolve the issue, then you will need to contact iTunes Store Customer Support via http://www.apple.com/support/itunes/contact/

I have over 40 itunes purchases all all play back fine. But my last purchase Ip Man2 keeps freezing on play back and I know it"s not y PC, get no helpful response from apple, what can I do to get a refund on that purchase or a better copy.

I have over 40 Itunes purchases and they all play back fine, But my last purchase Ip Man2 keeps freezing on play, I know it's not my PC because all my other itunes movies play fine, wasn't able to get a helpful response from APPLE, How can I get a refund on that purchase or a better copy.

I own the movies and I want them to stay in my iTunes library basically forever.
But in both cases the file name no longer shows in the movie list, so I don't know how to re-download it from the Cloud.
iTunes prefs > Store > Show iTunes in the Cloud purchases.
This will show all your iTunes purchases in your library with a cloud icon down arrow. Click the icon to redownload or click on Play to stream without downloading.
Also see this , -> Download past purchases
and techncially, you don't "own" the movie, You simply have a license to use it.
Yet the first thing iTunes does when you hit the delete key is tell you that it will remove the movie forever from all devices and the library.
Actually, no it does not tell you that.
FYI: You should keep copies of all yoru iTnue spurahses as the labels/movie studios/copyright owners can pull their product at anytime and it won't be available to redownload.
Suggestions here -> http://www.apple.com/feedback/

HT1694 I have recently updated my iPad and cannot access my mail account (I can access it through Microsoft) but not the mail app that's on iPad.. It continually keeps saying cannot verify account or password.

I have updated my pad and now cannot access my Email through mail on the ipad (I can access it on the internet via Microsoft ) I have tried changingassword and server to pop3... But nothing working that if read from ppl. Please help.. As I love using mail on the pad making it much faster and easier to view my mail. I don't wanna go back to logging in over the web.... Please help :)

When resetting your password, did you turn on two-step authentication? If you did, the Mail App isn't compatible with it - either, you need to create an application password and use that to log in using the iPhone Mail App, (instead of your Microsoft Account password) or disable two-step authentication to make it work.
There's more here:
http://windows.microsoft.com/en-GB/windows/two-step-verification-faq

I recently updated my ipad to the ios7 and when i input my passcode it didn't take and is now disabled.

I recently updated my ipad to ios7 last night and today it asked for my passcode but when i went to input it it would not take and is now disabled. How do i unlock it?

Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

TS1398 I have recently updated my software to iOS 7. I have made an Apple ID which works for everything else but imessage and FaceTime. Why is this happening? What can I do to resolve this issue?

I have recently updated my ipad mini to iOS 7. My Apple ID works for everything apart from iMessage and FaceTime. When I sign in, it says check your network connectivity and try agin. I have tried several times. Why is this happening? What can I do to resolve this issue?

I am having this problem. At first with the new iPhone 5, and then with the iPad 2. I am not sure why this is happening.
My gut feeling is this is an iO6 issue and here's why -
The problem mainly occurs with apps. I have about 150 apps, and when I plugged in the phone, iTunes went to sync all of them. The process would hang up after about 20 - 30 apps were loaded onto the phone. I could tell where about the process hung up because the apps on the phone showed up as "waiting".
Then on the iPad 2 I plugged in to sync and saw there was a huge "Other" component in my storage. It required me to restore the iPad 2 from backup. With this restore the same issues occurred - putting the apps back on the iPad would hang up. The videos on the iPad also got stuck - maybe after about 10 hours of videos transfered iTunes crashed.
My solution has been to soft reset the device, restart Windows, and continue the process until it's complete. This is remarkably inefficient and time-intensive but everything works with patience.
I have been wondering if others have had these same problems.

HT201365 I recently updated my Ipad 2 with iOS7 and I suddenly have 794 emails in my inbox which were previously read and deleted. how do I get rid of them without doing one at a time?

I recently updated my Ipad2 to iOS7 and suddenly have 794 emails in my inbox which were previously reviewed and deleted. How can I get rid of them without doing one at a time?

You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup. If you haven't been doing this, start now and then restore your old backup. You will then be able to sync the new contacts back into the phone. However, you will lose all messages, etc newer thant the backup.

I have a 3rd generation iPad running iOS7.0.2, and since updating to iOS7, it will not mirror to an AppleTV. The devices will connect, but the video monitors show only a blank screen. The AppleTV's work fine with various other iOS & OSX devices. Ideas?

I have three AppleTV's where I work. I have two at home. I have an iPhone 4S running iOS7.0.2 which mirrors smoothly via AirPlay. I have a 2011 MacBook Pro and a 2011 iMac, both running Mountain Lion, both of which mirror smoothly through AirPlay. I have a 3rd generation iPad running iOS7.0.2, and since updating to iOS7, it will not mirror. The iPad will connect to the AppleTV, but the TV's and projectors only show a black screen when connected: the iPad screen looks as it should, except that the transitions become jumpy when connected via AirPlay. This is true on both networks: at home and at work. Another gentleman using the network where I work has the most recent iPad, also running iOS7.0.2, and he is having the same problem. I have tried to "Reset All Settings." I have tried to "Restore." Does anyone have any suggestions? Has anyone else experience difficulty mirroring the iPad through AirPlay since the release of iOS7.0.2?

No problems exists with the router (on either network described above) or the multiple AppleTV's which are able to mirror multiple other OSX & iOS devices seamlessly. The problem is strictly with the iPad and iOS7.
The following information was helpful:
Big Apple fan
Re: AirPlay with AirServer connectivity problem
Oct 14, 2013 9:43 AM (in response to ceb2652)
This is an iOS 7 AirPlay mirroring bug...
To make matters worse, the iPad automatically drops its mirroring session 45 seconds after it auto-locks.
3-4 mirroring sessions is all it takes for the iPad mirroring to freeze up.
After this happens, mirroring to an Apple TV only projects a blank screen.
Once the mirroring is hung, the only way to fix it is to restart the iPad.
Apple please fix this iOS 7 issue!

I have recently updated the operating system on my iPad. Now my alarm is silent and my FaceTime doesn't ring aloud when a call comes in. How do I fix this please?

I have recently updated the operating system on my iPad. Now my alarm is silent and my FaceTime doesn't ring aloud when a call comes in. How do I fix this please?

Do you see a half moon icon in the upper right corner of the screen? If so, you have Do Not Disturb enabled. Settings>Do Not Disturb. Turn it off.
Or do you have system sounds muted?
System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
If you have the side switch set to lock screen rotation then the system sound control is in the control center. Swipe up from the bottom of the screen to get to control center. Tap on the bell icon and system sounds will return.
If you have the side switch set to mute system sounds, then the screen lock can be accessed in the same manner as described above.
This support article from Apple explains how the side switch works.
About the iPad Side Switch - Apple Support

I recently updated my ipad and then I connected with my computer forn sync, not realising that I had a new version of itunes with none of my apps. Now I have lost allof the apps and books etc, that I had prurchased. How do I get them back?

I recently updated my ipad and then I connected with my computer for sync, not realising that I had a new version of itunes with none of my apps. Now I have lost all of the apps and books etc, that I had prurchased. How do I get them back?

As long as the apps and ibooks are still available in the store, and you use the same iTunes account as you originally used to buy them, then you should be able to re-download them for free : http://support.apple.com/kb/HT2519

HT4623 I have updated my ipad to ios7. Terms and conditions page has opened. I have pressed 'agree'. ipad is unresponsive. what do I do now?

I have updated my ipad to ios7. Terms and conditions page has opened. I have pressed 'agree'. ipad is unresponsive. what do I do now?

Reset iPad and continue with activation.

HT1311 I have just recently updated my Ipad to ios 7.1.1 software. During the update, it asked for a New Ipad or old ipad. which meant start erasing everything including my photos, which i didn"t know. My question can i get those photos back? and How?

I have just recently updated my Ipad to 7.1.1 software. I lost my photos, can i get them back? when i pressed new ipad instead of old

Hi there,
You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
Thanks, let me know if the update helps,
Nathan

HT4623 I updated my ipad to IOS7 and have had a variety of problems from the keyboard not working to my programs skipping from one to the next although i do not touch my screen

I updated my ipad to IOS7.04 and have had a variety of problems from a sticky keyboard to my programs/apps skipping from program/app to program/app without my touching my screen.
I tried to restore my ipad to the factory setting and that did not resolve the problem. Due to the upgrade i cannot use my ipad as a funtional unit, how can i get my ipad to function properly again?

First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

I have recently updated my Ipad to Ios7 but it has now frozen and cannot do anything with it. Still keeps time but no response from buttons. What to do now?

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