I have recently upgraded to a smart phone. Samsung Galaxy 3s. Why does it loose the signal when I am inside a building? It is suppose to be 4G!?
Whys does my Samsung Galaxy 3s loose reception inside a building? I can get updates from running apps but not so good on phone calls or texts.
Building materials will degrade radio signals and in many cases kill them altogether. It's called attenuation This is true with cell, AM/FM Radio, Tv signals. Signals aren't magic. Especially if a building is surrounded by metal and concrete. Especially metal. A building with a metal roof is a signal killer.
Also calls and texts do not use the 4G signals. They use 1x. Version's 4G uses a lower frequency than 1x thus it is better able to handle going through buildings.
Similar Messages
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I have recently upgraded from my iphone 5 to a new phone. My iphone 5 's touch screen does not work anymore. I need to backup my phone, but I can't do it on itunes without my password. Everything besides the screen is completely fine-the screen will not recognize my finger anymore. I am not trying to fix the phone, but I need to have my contacts. The pictures have already synced, but I need my password to do a full backup. Unfortunately, I can't type in my password. Is there any way around it? If I take my phone to the apple store, will they be able to help me? I am not willing to replace the screen just to do this, however, so that is out of the question.
Someone else may have a workaround, but, as far as I know, if you cannot interact with the screen on the iPhone, there is no way to unlock it so you can get to your contacts.
Were you saving them to iCloud by chance? If so, you can restore them to your new phone.
~Lyssa -
Hi, I have recently upgraded from and Iphone 4 to 5. I completed a back up on my iphone 4 via icloud which went ok. When setting up my new phone I selected to set up as a new phone and not via icloud back up. Is there anyway I can restore my details to my new phone? Thanks Hayley
Welcome to the Apple Community.
Navigate to Settings > General > Software Update and install any updates available.
Navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from. -
I have recently upgraded to iPhone 5 from 4, call line identity doesn't work when call other iPhones. It works when calling any other brand of cell phone. Network carrier assures me problem is not on there side. Any assistance will be appreciated.
I have recently upgraded to iPhone 5 from 4, call line identity doesn't work when call other iPhones. It works when calling any other brand of cell phone. Network carrier assures me problem is not on there side. Any assistance will be appreciated.
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I have recently upgraded to ios 7 on my iphone. I am currently at 7.0.2 which i installed yesterday. Now i notice that the keypad doesnt appear in any function under Phone. Keypad doesnt show up in contact search, or while adding new contacts or editing the existing. This is irritting.
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
I have recently upgraded to an iphone 5. When trying to sync/ back up with my current i tunes settings. I get the message the it 1.6GB over the storage capacity. Although when syncing my i phone 4 (same size 16GB) i do not have any problems?' I am not sure what the problem may be?
iOS uses more memory on the iPhone 5 than the iPhone 4 because there are quite a few more to iPhone 5. Therefore there will be less memory available on the 5. Reluctantly iOS 7, coming this fall, uses a bit less memory than iOS 6 so if you can do without a few apps until then you should be gravy!
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i have recently upgraded to 7.0.2 and can no longer charge my iphone 4 as i recieve the message this accessory may not be supported, any advice would be appreciated
i have also tried 4 different chargers both official apple and non officiali have tried this but still not working i found a way of fixing it by restoring the phone but this has now put my phone in recovery mode and when i try to fix it i get an error 14 which i have no clue what it means
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I have recently upgraded my iBookG4 from Tiger to Leopard 10.5.8 and find my Bluetooth USB adaptor no longer connects. The Bluetooth pane says inactive. Does Leopard require USB 2.0. I've had the adaptor for some time so may be USB 1.0
Bluetooth icon on menu bar shows bluetooth off. When opening bluetooth preferences it shows the devices I've connected previously,( my mobile phone), and other devices I've attempted to connect but not very successfully: my iPhone and MiniMac. The bluetooth dongle in the USB port shows a continual blue light but does not react and the iBook does not recognise that it is there. There is absolutely no reaction when I try to pair my mobile phone, which I've done successfully before upgrading to Leopard, either by the iBook or the mobile phone.
I assumed that Tiger was not bluetooth compatible with the iPhone or MacMini running SnowLeopard and hoped by upgrading to Leopard I could achieve some file transfers between the three devices (iBook, iPhone and MacMini) -
i have recently upgraded my my iphone 3gs to ios 5.0.1 and now my computer doesnt recognise it as a camera. is there any way i can access my photos stored on my phone from my computer? i also dont have wifi so i cant use the icloud option.
Hi Amy,
I have exactly the same problem. Before the update to 5.0.1 whenever I connected my 3GS to my MacBook Image Capture used to open. Now nothing happens. When I opened Image Capture or iPhoto, either program recognized my device as the iPhone, but no pictures showed up on the screen.
I emailed the photo's from the iPhone to myself and that worked OK.
Have no idea why the computer doesn't recognize the iPhone as a camera anymore.
You haven't had any answers on your question, so no solution yet.
Hope someone can help us. -
I have recently upgraded my iPad 2 to iOS 7 and I have lost 3 app icons. The apps still appear in settings, so I can't reinstall the app as they're already there. I've tried uninstalling and reinstalling via an iTunes sync, but it hasn't helped. The 3 apps are bbc iplayer, itv player and sky go.
Can anyone help please?Have you checked to see if the Apps have been placed in an App folder?
Try swiping down from the middle of the screen so the search bar appears. Type the name of the App and if the App appears it is indeed on your phone.
You could also try restarting your device by holding the power and home button until the Apple logo appears. -
I have recently upgraded to the iPhone 5c and have not been able to receive txt messages or iMessages for three days I have tried everything and it still won't work
Hi Chris thanks for the reply , my iMessage was working until I listened to voda domes instructions to do a network reset now it's says waiting for activation , I have reset the phone I have a SIM card change as Vodafone thought my SIM card was faulty and took the phone back to the shop and changed it for a new one , I've been on many forum sites and a lot of people are having the same problem as I can send a txt message bit can't receive them Andy account is set up correctly on vodafones side ... I am we'll and truly lost for ideas on what to do .
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It seems I cannot send imessage from the ipad when the mac is turned off! I have recently upgraded the mac to 10.8.4.
Many thanks in advance for your help.Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
I have recently upgraded my iMac Intel G5 iSight (iMac5,1) to OS 10.6.8 and now the internal mic does not work with skype or facebook. I can here static when playing back clips. Do I need to update firmware or reload old system parts. I have zapped PRAM. The blue indicator in system audio panel will appear for a second as I slide the bar for internal mic but then it disappears. Is there a fix?
The sound seems very faint but can here static on playback.
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Hello, my name is Karan Taneja and i have been a loyal Apple customer.
I have been using Apple since it introduced iphone 4 and have been upgrading/buying every new phone Apple introduces after that.
I was always happy and surprized to see Apple doing so good to its customers.
Unfortunately, i experienced some thing really unprofessional and different this time.
It begun suddenly one day when i tried to charge my phone, the phone was on silent mode and as usual the phone vibrated when i kept it for charge.
After a few seconds the phone vibrated twice or thrice again when i re-inserted the cable thinking it might be loose.
It continued to charge well when i left the room for 2 hours and finally when i returned i could see a damaged i phone 5
lying on the floor and the phone vibrating continuously and i figured out there was a fault with the cable and the
current wasnt flowing continuously due to which the phone continued to vibrate and fell off the shelf.
Next day i took the iphone to Apple service centre at Saket which was closed.
Thinking its August 15 and so the store might be closed i went back to home and waited for the next day but unfortunately could not turn up since
i had to go to work on odd timings.
I again went to the same service centre on 17th August 2013 and saw the service centre closed again when i tried to contact
the other service centre and was informed about Saket's service centre already been shut down.
There was no hoarding/ banner any kind of intimation for the customers.
Since 18th August was Sunday and i was occupied on 19th August i went to service centre at Ansal Plaza Khel Gaon Marg on
20th August 2013 to complaint about the Faulty Cable and the damaged caused to my iphone 5 due to the same.
I very well explained the same to one of the person at the receiving desk at the service centre who accepted the cable
but explained me that he doesnt have the authority to accept my iphone without permission from the technical support people
who will be able to help me in that case and gave me the toll free number.
i Tried to reach the toll free number and finally managed to get online with a technical support executives who too all my details and
summary of the problem i experienced and finally kept me on hold for almost 10 minutes ormore after which he said he said that my
case cannot be considered and while the discussion was on, the call was disconnected and i was left frustrated as i still was at the service centre
but finally i left with no hope from Apple .
I tried to reach again at the toll free number, and finally managed to talk to a well behaved person who assured me of considering my case and suggested
me to go back to the service centre and advice the the person at the recieving end there to get me connected to the technical support team when i reach so that i could
submit my phone but, since, it was already around 4:30 and the service centre was about to shut and due to traffic
conditions all around i thought of visiting the service centre next day.
On 21st August 2013, i went back to the service centre and spoke to the one of the store person who adviced the case to the manager Mr. Alok ( as i remember )
who was really rude to tell me that i will have to call the technical support team on my own and then he will connect and that its not his work and all that .
I finally connected to one of the senior technical support executives Mr.Mohamed Azharuddin K who understood my concern and spoke to the manager of the store to accept
my iphone.
My iphone was finally collected and i was assured i would get a call back next day from the service centre about the update.
It was now 22nd August 2013, no update was given,no call was received, i tried to call the service centre at 12:30, they were unaware about my case and knew only about the cable and said will call me
back very shortly.
I called back at 2:30, still no update, at 4:30 i called back again when i was told that my case cannot be considered and i can collect my phone.
Similar discussion was held with Mr.Mohamed Azharuddin K.
I knew by the time i will reach the service centre would again close.
He told me that my case cannot be considered since the cable was recieved in the dead condition and wasnt working at all unlike what i told him about the cable.
On 23th August 2013, i went back to the service centre and collected my phone. When i asked about my old cable and told them that it was working and i wanted the technician
to check it properly when i handed it over, they had no answer but to say its already shipped. I spoke to the manager who said that he never told any body that the cable
was received in dead condition and he only conveyed to other authorities that the cable had fault .
I finally dont know what to do and came back with the new cable.
I just visited my time, petrol and parking charges in getting the cable replaced.
If i calculated i have spent around 16 hours and 2000 worth of money in just getting the cable replaced and have a broken phone in hand.
More than a weeks torture.
Is that the way apple compensates for its fault ????????????????
I will make sure that i never buy any thing from Apple and advice all the people i know to not trust Apple blindly.Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off. -
My yahoo e-mail is not pushing to my iPhone4, again. Had this same problem for several weeks in October/November 2011. It's been a problem again for two weeks now. My kids and husband have three other types of smart phones, and none of them have had this problem. I'm NOT impressed. I've seen that others in the iPhone community have also been having this problem. Is Apple doing anything about it?
Read this: https://discussions.apple.com/message/17333604#17333604
It's a yahoo issue. Nothing you can do on your phone to fix it.
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