I have recently upgraded to an iphone 5. When trying to sync/ back up with my current i tunes settings. I get the message the it 1.6GB over the storage capacity. Although when syncing my i phone 4 (same size 16GB) i do not have any problems?

I have recently upgraded to an iphone 5. When trying to sync/ back up with my current i tunes settings. I get the message the it 1.6GB over the storage capacity. Although when syncing my i phone 4 (same size 16GB) i do not have any problems?' I am not sure what the problem may be?

iOS uses more memory on the iPhone 5 than the iPhone 4 because there are quite a few more to iPhone 5. Therefore there will be less memory available on the 5. Reluctantly iOS 7, coming this fall, uses a bit less memory than iOS 6 so if you can do without a few apps until then you should be gravy!

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I have recently upgraded from my iphone 5 to a new phone. My iphone 5 's touch screen does not work anymore. I need to backup my phone, but I can't do it on itunes without my password. Everything besides screen is ok. Is there a way around it? :(

I have recently upgraded from my iphone 5 to a new phone. My iphone 5 's touch screen does not work anymore. I need to backup my phone, but I can't do it on itunes without my password. Everything besides the screen is completely fine-the screen will not recognize my finger anymore. I am not trying to fix the phone, but I need to have my contacts. The pictures have already synced, but I need my password to do a full backup. Unfortunately, I can't type in my password. Is there any way around it? If I take my phone to the apple store, will they be able to help me? I am not willing to replace the screen just to do this, however, so that is out of the question.

Someone else may have a workaround, but, as far as I know, if you cannot interact with the screen on the iPhone, there is no way to unlock it so you can get to your contacts.
Were you saving them to iCloud by chance? If so, you can restore them to your new phone.
~Lyssa

TS4036 Hi, I have recently upgraded from and Iphone 4 to 5. I completed a back up on my iphone 4 via icloud which went ok. When setting up my new phone I selected to set up as a new phone and not via icloud back up. Is there anyway I can restore my det

Hi, I have recently upgraded from and Iphone 4 to 5. I completed a back up on my iphone 4 via icloud which went ok. When setting up my new phone I selected to set up as a new phone and not via icloud back up. Is there anyway I can restore my details to my new phone? Thanks Hayley

Welcome to the Apple Community.
Navigate to Settings > General > Software Update and install any updates available.
Navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.

HT1386 hi - i have recently upgraded to an iphone and find that when i open my MS Outlook on my computer, the emails that were on the iphone get wiped out. Has anyone got a solution to this problem? I'm sure it's very simple when you know the answer! Than

hi - i have recently upgraded to an iphone and find that when i open my MS Outlook on my computer, the emails that were on the iphone get wiped out. Has anyone got a solution to this problem? I'm sure it's very simple when you know the answer! Thanks.

Pay no attention to iinami, the amount of replies to people saying their handsets must have been jailbroken everytime iTunes throws out an error is tremendous. (Clearly you don't need to have any real knowledge to get to level 3 on these forums, let's hope apple's geniuses know a lot more than some of their customers.)
http://support.apple.com/kb/TS3694
Solution below.
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light.

I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light. Can anyone who has made this change offer some advice?

apikoros wrote:
The Utility transferred all of the AE's settings, so I still have to change the password, which leaves me with only 2 other questions, I think:
1) I assume it's just a matter of using the Utility, entering a stronger password and checking for it to be remembered in Keychain Access. But do I have to change the password for each individual unit-- the TC, the Extreme and both Expresses-- or will changing it just for the TC alone work for the entire network?
Resetting the password you will need to do for each device... the utility cannot even see those old units.
So you will have to do it for each one.. think it through.. because as you change passwords the others will lose connection.. so start from the express which are wireless extending .. change those first.. and go back up the chain.. as each one changes it will drop off the network.. until you reach extreme and change that. Then you might need to reboot the whole network to get everything talking again. If something goes wrong.. just pluck that one out of the mix and plug in ethernet.. reset and redo the setup. That is my preferred method anyway.. do everything in isolation one by one. By ethernet and then nothing goes wrong.
2) Who's the treasonous SOB who spilled the beans to you about the ICBM in my back yard?!?
N.Korean hackers.
[Edit] Whoops-- one more question: I want to partition the TC's disk, but Disk Utility doesn't see it. What do I need to do?
You cannot partition a network disk. And apple provided no tools for it in the TC itself. You can pull the disk out and partition it but that voids your warranty. (although done with care who is to know).
Look at Q3 here.
http://pondini.org/TM/Time_Capsule.html
Mixing TM and data on the TC is worth planning carefully. They don't necessarily sit happily together.

Recently when trying to save an edited version of a photo in cs6 i get this message {could not save (filename) because write access was not granted}. Why is this? and what to do?.

Recently when trying to save an edited version of a photo in cs6 i get this message {could not save (filename) because write access was not granted}. Why is this? and what to do?.
robinh 380102549

It seems you lack the rights to change the file, so you may want to repair permissions.
Do you have administrator rights?
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
http://forums.adobe.com/docs/DOC-2325

I recently upgraded to an iphone 6 and before doing so backed up trhe data on my iphone 5. When i try to restore my data to the iphone 6 i am asked for a password which i do not have. Any way around this?

I recently upgraded to an iphone 6 from an iphone 5. I backed up my iphone 5 to my laptop and whan i tried to restore my data to the new Iphone 6 it a password which i dont have. Is there any way to restore my data to the iphone 6 without using a password from my iphone 5?

Can you do the backup again if you still have the iP5 ?

I have lost my itunes icon from my desktop. I have recently downloaded windows 9 and thought maybe this had something to do with it. Can anyone help me get it back?

I've lost my itunes icon from my desktop and can't see it anywhere else. I have recently upgraded to windows 9 and thought maybe this had something to do with it. Can anyone help please?

Has iTunes been uninstalled or removed from you system?
Is it no longer in the Start Menu or in Control Panel?
What exactly was downloaded and installed? There is no Windows 9, so it's not possible that it is installed on your computer.

When i try to sync my ipad with my pc to share pictures, i get a message to update to 11.1 or greater. when i try to download the latest version of itunes, the message says i already have a larger version. i am confused. help!

when I try to sync my Ipad with my pc, I get a message to update to 11.1 or greater itunes version. when I tried to download the latest version of itunes, a message says i already have a greater version. can anyone help?

Hi,
Do you have iTunes 11 on your imac? What OS X do you have?
Jim

TS1702 I have just tried to install Anthill to my iPod touch Gen 4. I get a message "Anthill failed to install" on the iPod. I already had Anthill Free installed so deleted it. I can install other free apps but not Anthill Free. Have tried the 7 steps. An

I have just tried to install the full version of Anthill to my iPod touch Gen 4. I get a message on the iPod saying "Anthill failed to install" and an error on the computer "OxE8000004". I already had Anthill Free installed so deleted it in case it was interferring with the new download. I can install other free apps but now can't even install Anthill Free. I have tried the 7 resolution steps advised by Apple and have totally run out of ideas as to what I can try next. I am using a new laptop since installing Anthill Free the first time and am now running Windows 7, otherwise everything else is the same. Any help would be sincerely appreciated. Thanks.

- Maybe here:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
- Try redownloading the app directly to the iPod by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

When trying to edit text and fonts in Acrobat Pro 11 I keep getting a message saying acrobat has encountered an unknown error?

I have just downloaded Acrobat Pro V 11.0.0 and tried to edit an existing PDF file. When I try to do this I receive a message that Acrobat has encountered an unknown error - what am I doing wrong?.

Hi myarwema,
Are you using Acrobat on Mac OS or Windows (and what version?). You say you have version 11.0.0, but the current version is 11.0.10, so please choose Help > Check for Updates and install any available updates for starters.
Does the error occur regardless of the PDF that you try to edit? If the problem is widespread, I would recommend a repair/reinstall of Acrobat (if installing the updates doesn't help). If the problem occurs with just the one document, that PDF could be damaged.
Best,
Sara

Please help. I have an iPad mini and an iPad Air. I have recently upgraded to an iPhone 5s. Since then my iPad mini will not sync with the other devises on my calendar. The calendar settings on all 3 devises look to be the same.

PRob

The devices do not sync with each other, never did. They sync to a server (iCloud, Google. Yahoo etc).
So which service do you use for your calendars

When trying to download & install Firefox 5.0.1 into a Mac, I get a message saying that Firefox cannot be installed because libnsscksi.dylib is in use. Any idea how to locate and close that file? Finder does not recognize it. Thanks!

Tried to install both Firefox 5.0 and 5.0.1, and received the same error message that a file ending in .dylib was in use. I cannot locate that file, and Finder does not recognize it.

I have a Power PC Mac with OS 10.5.8 and Firefox 3.6.28, the latest versions supported on my machine, and all of my plug-ins are the latest versions available for that browser version. I too get the warning message all the time and it is very annoying. I have never had any "security" problems, and I don't go along with this imperative to always be upgrading equipment. Don't these corporate geeks understand that we're in a global economic contraction and a lot of us are unemployed/underemployed? They want us to be good consumers and "switch to a newer computer" but I can't afford that. Like, if I can't fix my old car, I won't be able to drive. What I want to know is: '''how to disable the warning message?''' Thank you in advance.

When trying to update my reader, it hangs up during step 2 & I get a message that a virus was detect

when I try to update my reader it hangs up during step 2 & says a virus was detected & download aborted

1st time was when a news letter suggested my PDF Downloads of there letter probably were not working because of outdated programs & they linked Adobe for an update download. WHen the problem I 1st described happen, I then went to Adobe Site & tried it and it happened again.

I am trying to open a document i just created in Pages. I get a message saying I need to download the update, but I have already done this. I tried restarting my Mac, no luck. What can i try next?

Cant open document I just created. A message pops up saying I need to download the latest update from the Apple store. But I have already done this.

Where did you create the document and where are you trying to open it.

I have recently upgraded to an iphone 5. When trying to sync/ back up with my current i tunes settings. I get the message the it 1.6GB over the storage capacity. Although when syncing my i phone 4 (same size 16GB) i do not have any problems?

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