I have the iPhone 6 plus. I have no troubles sending picture and text messagings but cannot receive picture messagings from anyone. Pic messages thru iMessage works just fine. I have t-mobile. Please help.

I have the iPhone 6 plus. I have no troubles sending and receiving text messages. I can also send pic messages but I cannot receive them. I have T-mobile and have been calling them for the past 2 months but the issue hasn't been resolved. Anyone has a similar issue, please help.

Hello Soccergump,
For issues with sending and receiving text messages, take a look at the article below to continue your troubleshooting. You may need to sign out of iMessage and sign back in as well as resetting the network settings. One other thing to check is to make sure that your friends did not get blocked from being able to send you messages.
iOS: Troubleshooting Messages
http://support.apple.com/en-us/TS2755
Understanding call and message blocking on iPhone, iPad, and iPod touch
http://support.apple.com/en-us/HT201229
Regards,
-Norm G.

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luckymommy wrote:
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Post in the iPhoto foum.
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Hey there RMBrizzolara,
It sounds like you have downloaded iTunes from the download site, but when you connect the phone to your computer you are prompted to update iTunes to 11.1. I would start by opening iTunes and then verifying the version that is running with this article:
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http://support.apple.com/kb/HT1208
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