I have the Photographer's Creative Cloud membership. My fees are taken out everymonth on time. However, I am asked almost everytime I start Photoshop to relicense the software. What is wrong?

Question

A year ago, I had the same problem of having to re-license my software every time I started it up. I could actually find a number to call and got great help fixing the problem. It is happening again and I have been having trouble trouble finding a number. Maybe someone here knows what I need to do to make the licensing procedure stick. It is annoying to have to re-license every time I start Photoshop. Sometimes it is worse because I have to restart Photoshop in order to open a file in ACR from Bridge which usually means that I have to re-license the saftware again.

Answer 1

fstearns,
After deleting contents of SLCache and renaming SLStore folder, it will autocreate fresh new SLCache files and create new SLStore folder.
It should pop up Adobe Application manager window with "License this software"  option.
Please check with below steps:
A]
1)Open Control Panel and then click on the option "Network and Internet" .
2)Click on Internet options, click on 'Connections' tab.
3)In the 'Connections' tab, select 'LAN' settings, you will be able to view the Local area network settings box.
4)Check the box-"Automatically Detect Settings" and then "uncheck" all the other check boxes like 'Use automatic configuration script', 'Use a proxy server' , Bypass proxy server' ,then click on ok button .
5)Click on "LAN settings" button again , make sure "Automatically Detect Settings" is the only option selected, keep the LAN properties window open.
[because some times in windowdsLAN settings changes by itself eventhough we set to detect settings Automatically ]
6)Disable Firewall temporarily.
B)
Delete Adobe Application Manager from C:drive>Program Files(x86)>Common Files>Adobe.
Then click on below link and download Adobe Application manager and install the same:
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager : Thank You
Once the installation process is completed , look for Adobe Application Manager shortcut icon on Desktop and double click on it .
It will start update process, once it is completed , it will launch Creative Cloud desktop application.
If already signed in , you can leave it as it is. if not please sign in with valid Adobe ID and Password.
Then launch Photoshop cc 2014 application and try to activate.
If this solution does nor work , try below step :
C]
Close all Adobe applications and Quit Creative Cloud desktop application.
Launch Task Bar and click on " Processes"  Tab , in the same , check the box " Show Processes from all users"  .
Then end all Adobe related processes like Creative Cloud, CoreSync, Armsvc, AAMupdater, AAMupdater notifier, Adobe Crash demon...etc process from Task manager.
Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
Type in below command and hit 'Enter' key.
appdata
Then navigate to Local>Adobe>OOBE. Open OOBE folder and delete opm file.
Once you had deleted opm.db file , launch Creative Cloud desktop application , it will ask for sign in.
Then Sign in with valid Adobe ID.
And try to launch Photoshop cc2014 and try activating the same.
If none of these steps work , check if there is any Adobe entries is present in the Hosts file which is blocking the activation process.
1)Navigate to C:\Windows\System32\drivers\etc and look for file named hosts inside etc folder.
2)Copy the hosts file to Desktop and open the same with notepad and check.
If Adobe entries are present remove it and replace the edited Hosts back to Etc folder and select replace option.
If none of the above works, you need to contact Adobe Technical Support via Phone or Live Chat.
Just for information :  The Ultimate final step is  complete removal of all Adobe applications and  Adobe folders from all locations:
In windows Adobe folders are created in 8 locations .