I have to fill in details on a windows document which I download, but the people i then email it too can't open it. What do I need to do please?
I need to fill in details from a Windows document, which I download, I then have to forward by email to other receipients, but they cant open the document, what do I need to do please? I have tried sending it back to myself and I can open it so it obviously is something that non apple users can't do, without some intervention from myself.
Linda
I wanted more information about your system. Under the "Apple" (upper left screen) click on "About This Mac" and enter that information in Profile
Are you using Microsoft Office to fill out your form? Are you resending it in MSO format?
Similar Messages
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its the same shit i asked before after i download the browser i get message can not open file what do i do to dwonload the browser
That message is usually a sign that you tried to roll back to an earlier build of iTunes, but occasionally I've seen it connected to a new upgrade. This technique should fix things.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
I just bought an iPod nano 6th gen. I bought one earlier and returned it bc of the same problem. So I am thinking there is something I have missed. It's advertised to turn with you no matter which way you turn the nano. Mine only turns up or down. I have a wrist band so I can wear it as a watch, but I have to hold my wrist funny to read it bc it doesn't turn like a normal watch would be facing. Please help!
Using two fingers, you can rotate the screen on the Nano 6th Generation in any direction you wish.
http://www.youtube.com/watch?v=zq3tKK4Qg-U
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I have restarted my computer, and have re-download the updated version of the adobe acrobat and the plug in.
That doesn't help. Sorry but I am talking about the the Adobe READER PLUG-IN . The MOST updated version is : 10.0.1. There is no 10.0.3 . There is a version of adobe acrobat that is 10.0.3 but it is for Adobe acrobat PRO only- which I do not have.
The most updated version of the acrobat reader plug is in : 10.0.1 unless there is another place to download a more updated version than that- which I cant find.
Or there is a problem wiht the plug in checker by Mozilla Firefox. -
i have a problem when i try to update or install apps in my ipad, and a message come up says "can not connect to Itunes Store", anyone know why? please advise. however i had update all my detail of payment method.
Settings > General > Reset > Reset Network Settings.
Power cycle the router.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved. -
I have a powerbook G4 with macosx10.5.8 (as far as I know the latest possible OS with powerPC). Can I use Time Machine to restore my data on an Intel Macbook?
Well the newer TimeMachine model as stated in current Support pages isn't directly compatible on OS X 10.5 now, as noted in above link provided.
What OS X does your newer MacBook have running in it? (Not linux?)
With the current setup you have there may be a way -among other details in the support page- to do the migration of data from Mac, including a subnote on Time Machine, in a section below the main article with triangle by it, from links here:
•OS X: How to migrate data from another Mac using Mavericks 10.9:
http://support.apple.com/kb/HT5872
•OS X: How to migrate data from another Mac using Mountain Lion 10.8 and Earlier:
http://support.apple.com/kb/ht4889
In the support articles there are various troubleshooting and help items about the technology, some data back some time and whatever still stands would be there. Some archives are no longer current and say so.
Perhaps someoone still using older PPC Macs and Leopard 10.5, will say how to backup into a G4 PowerBook, from a Time Machine.
Unless the TimeMachine backup from the older PPC G4 PowerBook is used in the migration process of transferring personal account files from there to a new MacBook running (?) OS X. This probably could be done. You may be able to access older libraries, such as iPhoto, iTunes, etc and import them from the archive, to a newer Intel-based MacBook.
Sorry for any confusion.
I'll more carefully reply in the future.
Good luck & happy computing!
PS: a different direction on archives, time machine, clones, and other devices:
•About Time Machine - Time Machine vs. Clones and Archives:
http://pondini.org/TM/Clones.html
•Apple OS X and Time Machine Tips:
http://pondini.org/TM/Home.html
{edited to add link details} -
I am very new to Macs and iPhoto so this may be an idiot's question, but I have just created my first photo book and want to buy it, but the "buy book" button is not highlighted and when I click it nothing happens. Is there some step I am missing or some connection I need? I am on the internet. Thanks!
I have now recently downloaded 10.0.2 which is confusing in itself, as, as far as I can ascertain that is actually version 11, but I'm not even sure about that.
Version 10.0.2 is the newest version and the successor to GarageBand '11 (version 6.0.5).
The '11 is referring to the iLife '11 suit of multimedia application - the older GarageBand was a part of this bundle.
Have a look at Edgar's graphical enhanced manuals, the explain very detailed how things work and why. You can buy them as iBooks from the iBook store or directly from the page:
http://DingDingMusic.com/Manuals/ -
Running Firefox on Windows XP3. I installed a plugin from Savevid.com, which they now require. (I've used that site for at least a year with no problem ever.) Everything was fine but it added a toolbar to my browser, and it seems to have reset Firefox somehow so that any new tab opens on "Searchqu", some low-rent search engine. I uninstalled the plug-in altogether, but the toolbar is still there, and I can't make the reset on the search engine go away. I use Tab Mix Plus (also never had this problem before with it), but no matter what I do, the tabs will not open to anything other than searchqu. (Tab Mix has the option to open to a duplicate tab - what it was using BEFORE all this - but changing that no longer has any effect.)
Anyone know how to deal with a problem like this?Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can also check for problems with the localstore.rdf file.
*http://kb.mozillazine.org/Corrupt_localstore.rdf -
I have an iphone 4s that is having display issues. If I turn the phone on, it vibrates to acknowledge it successfully turned on but the screen stays solid black. I can plug the phone into my computer and itunes will recognize the phone as well. However, itunes can not do anything with the phone because the phone is locked and I can not unlock the phone because the screen is black.
>CURVEBALL!!!<
The screen does work though! Through trial and error along side a little troubleshooting, I was able to figure out that the screen will cut on after the phone dies completely. The phone has to die completely with no battery power left. Then if I plug the phone into a charge and wait a while for it to charge, the phone will turn on like nothing was ever even wrong with it. I charge the phone up to like 30% and turn it off then bam the phone turns on but the screen is solid black again.
I am currently in the process of waiting for the phone to die and when I turn the phone back on I am going to completely remove the auto-lock and lock code off of the phone for the time being.
Any other suggestions? Please help!Sounds like the device was dropped at some point and damaged as a result.
Take it to Apple for evaluation and a replacement. -
Hello
Hello I have a problem since my installation of the Yosemite update on my Mac I can longer open Indesign CS6.
I have a problem since my installation of the Yosemite update on my Mac I can more open Indesign yet I have installed JavaForOSX2014-001 but it has changed nothing someone could help me?Please do not post the same question multiple times. If someone can help you, they will, but you need to be patient -- we're all just volunteers, users like yourself. I'm going to delete your other posts.
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I recently purchased songs from my iphone. All good... But I then went to put them on my ipod touch. They seemed to have downloaded but the songs wont play and the song title/the text, appears in a grey colour and there is a downlaod symbol in front of the song title. what do i do next?? They play on my iphone and from the itunes library but not from my ipod touch.
If the songs are still on your ipod, make sure autosync is disabled in iTunes on your computer, connect and right click on it in the device list, then choose "transfer purchases" to copy all bought media and apps from your ipod to your computer.
If the songs are not on your computer and got deleted from your ipod as well, you can't get them back, unless you have a backup of your iTunes library as part of your computer backup. -
How can i purchase an app of japan store without change my itunes store? i have balance in my US ac so i cant change my stores, but the app i want to purchase in jp store is a free app.... i know apple dun allow balance spend in other countries but it is a free app
You cannot use the Japanese iTunes Store unless are physically present there and have a Japanese payment method. This applies even for free apps; you cannot get them from the Japanese iTunes Store if you are in the US.
If you are in Japan, you can set up a new iTunes Store account just to get free apps. See:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
If you have moved to Japan and wish to change the country of your account permanently, you can contact the iTunes Store and ask them to clear your remaining balance. You will need to be able to provide a Japanese payment method, though.
Regards. -
I'm trying to open an iTunes account and was asked to provide one of each:credit card details or gift card details.i provided a gift card details and yet I'm being asked to contact the support team!!! Pls can someone help me out on this as I cant enjoy my new iPad 3 without buying apps
Brenda, the easiest way to contact the support team is thru the iTunes Customer Service website:
http://www.apple.com/support/itunes/contact/ -
My Iphone 3s is stuck and will not open, I have an image of a USB cord with an arrow pointing up to the Itune music Icon and my phone won't open or be recognized by itunes or my computer. What do I do now?
Try restoring it using Recovery Mode.
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Every time I try to purchase a song from itunes, it says I have to put in security questions and answer them, which it's never done before. Then after I do the questions, it says that an error occurred and my changes couldn't be saved. It has been doing this for weeks, and I can't purchase anything! HELP!
Hi mterry1723, one solution that might be worth trying is this:
- Close iTunes, if it's open
- Open Safari and got to 'Preferences'
- Select 'Security' on the top
- Untick all the security options in the menu
- Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
- Highlight them (select them collectively) and press 'Remove'
- Now open iTunes and buy the song as usual.
- You may be asked to do the same security process as before, so do as asked.
- Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
Message was edited by: Bongomal
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