I have tried to install trial of AI several times and the install fails. I have Mac 10.9.2 so not sure why its not installing. Please help.

Cant's install Adobe Illustrator. Can anyone help?

Hi, Thanks Ned. I click on the 'try now' or install icon and then the download begins. When it gets to about 50% installed it stops and says, install fail then try again. I try again and again, but each time its stops at about the 50% point.

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HT201413 ? I have an iPad 3 and it just keeps power cycling. I have tried to restore it with iTunes several times and it keeps coming up with Error 9. Loss of USB connection. I have tried different cables and ports and it wont come back to life.

Can't seem to figure this out on my own. My apple store is 90 minites away and I would like to not burn up a weekend traveling to the store just to have it sent away. Any ideas what I can do to get my iPad3 from power cycling. I am up to date on all software updates.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
 Cheers, Tom

I have tried to download photoshop elements x 5 times and keep getting this message "the file archive part of photoshop elements is missing....."

I have tried to download photoshop elements x 5 times and keep getting message "the file archive part of photoshop is missing...."

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 11: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l

Just tried to sync my ipad with my macbook and the ipad seems to have frozen and i can't switch it off or open any app

just tried to sync my ipad with my macbook and the ipad seems to have frozen and i can't switch it off or open any app

Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).

Just download lightroom cc and not open at all. Have desistarei and will install several times and the problem continues ... I need a solution .. thank you Operating System Windows 7 64bit

just download lightroom cc and not open at all. Have desistarei and will install several times and the problem continues ... I need a solution .. thank you Operating System Windows 7 64bit

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

My ipad is disabled because my daughter changed the passcode and then she forget it and now we tried several times and the ipad is sdisabled and says to connect to itunes what do i do to undisable it?

my ipad is disabled because my daughter changed the passcode and then she forget it and now we tried several times and the ipad is sdisabled and says to connect to itunes what do i do to undisable it?

Try this first - I saw a recent post where a user with the same problem after an iOS update used his Apple ID password.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

I tried to update to ios7 but it said to plug into itunes. I've plugged it in several times but the update fails everytime and my phone continues to say plug into itunes

I tried to update to ios7 but it said to plug into itunes. I've plugged it in several times but the update fails everytime and my phone continues to say plug into itunes. Any help is greatly appreciated

Your iPhone was hacked at a "small phone unlocking shop "
Only the carrier who locked the iPhone from new can unlock it no-one else
Anything else is hacking which forfeits any help from Apple and this forum
I also doubt that Orange will touch it
For an understanding what hacking does see here
http://support.apple.com/kb/HT3743..
Since all the UK carriers ( I assume you are in the UK )
offer unlocking you have trashed a perfectly good iPhone

HT1544 i have downloaded mac os 10.5 leopard update version successfully . but try to instal it is taking much time and the status bar is not going

Hi < i have updated my mac 10.5 with 10.5.8 sucessfully , but while instaling it is taking much time and status bar is not showing any progress

If I remember correctly one of the updates could hang after doing the update. Fixed by a restart but installing a combo update over the top of others rarely does any harm and it may be the best thing to do.

Ipad 2 won't let me hit the back button...to move out of a program. it keeps freezing on the current application. I have tried restarting several times and the same thing keeps happening.My button is not working!! HELP!!!

My new IPAD 2.0 keeps freezing on the current application. When I hit the button on the IPAD it does not go back to the icon "desktop"....I have restarted several times and reset my settings and it is still happening. HELP.

You'll have more success getting an answer to your questions, if you post them in the appropriate discussion board....
https://discussions.apple.com/community/ipod/ipod_touch

TS3212 I have tried to download Itues 10 7 - 8 times and every time I do it go well until thefiles are installing and it stops the install and says it is ROLLING BACK the files and says it is FINISHED. HELP!

I can not get itunes to download to my Windows 7 Pro system on an HP Touchsmart desktop computer. I have attempted to install the itunes 10 no less that 8 times and it never completes the install portion. I had had itunes on this computer for 2 years and it worked well. My ipod is a nono 4th generation. I hd to uninstall the iutnes because we received a nano ipod 6th generation and it would NOT register on this same computer.
I finally installed itunes 10 on my laptop and it worked just fine with Windows 7 Pro and the ipod nano 6th generation worked well on the laptop.
I would like to continue to use my 4th generation device and have the itunes on the desktop but it will not load and install for some reason. Please send any suggestions or solutions.

I have had this problem with Windows 7 and iTunes updates for some time. Each time it takes hours to solve but with the over the air upgrade to IOS6 on my iPhone and iPad, I was determined to solve and remember what I did, So here it is:
http://www.care4pcs.co.uk/2012/09/pear-shaped-apple-ios-6-for-iphone-ipad.html
I hope this helps you and any other users.

I have been trying to download ITunes for several times and the same error message appear when I launch ITunes ''program can't start because MSVCR.dll is missing'' any idea what I need to do to correct this?

I have been trying to install iTunes several times, I keep receiving the same message when I open it:
iTunes.exe - system error
The program can't start because MSVCR80.dll is missing from your computer.Try reinstalling the program to fix this problem.
You bet I have tried, numerous times, it keeps coming back and iTunes won't start.
Any idea?
Yevass.

Hey I finally got an older vesion of itunes to work!!! 10.7 x64 for windows 7
After uninstalling all apple products even quicktime
I had to delete everything from (program files, and program files x64, program data,)
And all downloads from apple, and I went in to search deleted other stuff from apple, and itunes
But definently not my itunes library and Playlist
Down loaded 10.7 x64 for windows 7, but checked (do not start when done)
Then I emptied my recycling bin and restarted my PC
I ran geek tech tool box same as reg cure pro, also PC Tools registry cleaner, and CC Cleaner
Then I emptied my recycling bin and restarted my PC
And wallah... It finally works, and I Love the older version anyways.
Easier to download and transfer music!!!!!

Have tried downloading F 4.0.1 several times on Windows desktop XP2 with "save the file". It appears to download, but never is activated. I this related to MAfee firewall as well as Windows firewall on? How do I inactivate windows firewall emporarily?

Windows XP2 desktop. Tried downloading F setup 4.0.1 exe several times , asked to save file (both McAfee and windows firewall are on.: can't access windows firewall to inactivate itif this is necessary.. It downloads: but cannot access download: not listed in my apps.

Hey Guys,
I managed to fix this issue myself..I can access the home page as normal.
This is what fixed the issue.
Step 1 : Un-installed Oracle XE while logged in to the domain. ( Made sure it cleaned all installation files and registry and env variables by cross checking registry as mentioned here .
Step 2 : Logged in as admin on the local machine ( not domain ) and reinstalled it. Now it works just fine. (Closed all programs - didn’t open any programs..just ran Oracle installation )
I did install oracle xe logged in as a domain user before ( and my domain is user is part of local administrators) and it all worked just fine. May be it’s a permissions issue ( though I ran oracle installation as admin ) or host name change issue.
Phew..anyhow..finally it works!!
Cheers.

My font book won't install new fonts. These fonts are saved in Library/Fonts so not sure what is happening. Please help.

I am trying to install fonts from the internet, from dafont.com...in particular colleged.
I have downloaded the font, and saved it under User/Library/Fonts - and it appears there, but for some reason when i try adding this to my fontbook it will not install. I need it for Adobe InDesign.
Please help.

See Font Management in OS X for starters.

After installing ICloud on my PC, Outlook freezes up regularly. When I click on Icloud there is no mail. Not sure what is happening. Please help

I recently installed ICloud on my PC. Now my Outlook continues to freeze up and I have no emails in ICloud. Not sure what is happening? I logged into ICLOUD and mail is not there either.

Until Apple decides to accept responsibility and fix this issue you will need to get rid of iCloud. It's too bad because before Apple decided to throw out the patch/malware, it actually worked kind of neat. So, this is what I've done to regain control over Outlook and iTunes; re-boot the pc, launch iCloud control panel and sign out, saving data to your computer when asked. Under add/remove programs, un-install iCloud, re-boot again. Go to windows control panel under folder option, second tab (view) select "show hidden files, folders & drives" and select ok. Now double click on your "C" drive and do a "Control F" (for find). In the search box type APSDaemon.exe and hit search. Right click on this file and hit Delete sending it to your recycle bin. You may want to cut this file out of your recycle bin and place it in a temp folder until you are sure everything is working properly. You should now be able to use Outlook and iTunes without them hanging. In Outlook, under contacts you will need to move your contacts from iCloud contacts back to your default contacts folder. Under iCloud contacts do a "Control A" and drag your contacts back to their default location.
Hope this helps, in the future I would be vary leery of installing anymore Apple patches.
I am a PC and Apple trashed me!

Opened premiere and no windows are opening--but the file audio will play as if the video playback window is functioning. I've tried resetting my work space setting several times and it still will not give me any visual. Any idea how to find a way to view

I've even reset my computer a few times and no go.
Where could my editing windows be hiding?

if you have an intel hd graphics: when creating a new project set the renderer to software only. if you have a project open, from the menu, File>Project Settings>General and change the setting there. the "Program Monitor" window will be the one that displays your timeline. if you are on the "editing" workspace, resetting it from the menu should give you the program monitor in the top right corner.

I have tried to install trial of AI several times and the install fails. I have Mac 10.9.2 so not sure why its not installing. Please help.

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