I have updated to Firsfox 5.0 on my mac. The bookmarks seem to be gone. I can't even bookmark new sites. The library is empty and it will not restore.
The bookmark function is not active. The bookmark menu comes down but when I choose to see the library, it is blank and stays blank even if I ask to bookmark a site.
Try here:
iOS: Not responding or does not turn on
Apple will exchange it for a refurbished one for this price.
Apple - Support - iPod - Repair pricing
Similar Messages
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I have an IPhone 3G and it will not restore...
I have an IPhone 3G and it will not restore. Unfortunatley, I have to make it restore because I cannot use it at all. I have tried to restore it a total of 4 times but each time a message comes up saying that an error has occured. I need to restore the IPhone in order to use it in my daily life. Can someone help me?
Welcome to the discussions,
did you try to connect in recovery mode? http://support.apple.com/kb/HT1808
If this does not work, try to delete the iphone software file located in C:\Documents and Settings\username\Application Data\Apple Computer\iTunes\iPhone Software Updates to make iTunes download a new copy when you connect in recovery mode. Maybe the file stored on your PC is damaged.
Message was edited by: Ingo2711 -
Tried to update to OS 5.0.1. It crashed my phone and now will not restore. Downloads update but then says server timed out? Help
You are going to have to connect to the computer and restore. http://support.apple.com/kb/HT1808
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I have a iPhone 4 in recovery mode and it will not restore to factory settings.
I have a iphone 4 in recovery mode and it will not restore to factory settings. I get the error message error 21 and 2001. What can I do? I have tried all the steps.
Alextails998 wrote:
I have tried all the steps.
All what steps?
Did you go through the troubleshooting information here: http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
and
Check USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
If so, then it's a hardware problem. Make an appointment at the genius bar and get it replaced. Based on the "it was water damaged", I think it's a safe bet that it's toast. -
I have a mac pro g4 when i load a cd or dvd there is no start up noise from drive and icon will not show on desktop or in itunes. How should i troubleshoot? pioneer 105 mirror door
PIONEER DVD-RW DVR-105:
Firmware Revision: A506
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2000 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: Insert media and refresh to show available burn speeds
yes its a power mac thanks its been a long month and Merry Christmas thanks for checking my question im hoping its a driver problem but not liking some other stuff looking like replace drive -
I use LR5 on my Mac Desktop (Yosemite 10.10.1) and it works fine. I have downloaded LR5 to my new MacBookAir (Yosemite 10.10.1) and it will not open. Message says program in running on too many computers. I once had it on another MacBookPro (Yosemite 10.10.1), but no longer use that computer and LR5 does not show up in the applications.
What is the exact complete word-for-word error message?
Is this the Creative cloud version of Lightroom or the standalone (also called "perpetual license") version of Lightroom? -
I HAVE IPOD TOUCH MODEL A1421 AND IT WILL NOT RESTORE AND IS STUCK IN RESTORE MODE. DOES NOT RESTORE WHEN ATTEMPTING THROUGH ITUNES. PLEASE HELP!
If iTunes sees the iPod, try a manual install, as pointed out on link below.
Troubleshooting 101
Some topics covered
-Basic troubleshooting steps
-Hard reset instructions
-Manual restore instructions
-Hardware troubleshooting
-Preventive Maintenance
-Anti-theft & recovery tips
-Battery-saving tips
-Repair options
-Contacting Apple
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
sign in to itunes store will not disappear and the whole IPad will not let me go into other screens till this pop up goes away. I have entered the password several times and still will not disappear. Turned the IPad on and off but the pop up remain
FIrst try a soft reset by holding down the home & sleep/wake buttons until the Apple logo appears then let go & let the iPad boot up normally.
If that doesn't help then to make sure you have a strong internet connection.
Try resetting Network Settings
Settings->General->Reset->Reset Network Settings,
You won't lose any data but will have to log back into your wifi networks.
Once logged back in and when the pop-up appears, try entering your password again. -
I have a iPhone 4s that I am trying to syn. when I look at IPhone content it shows music, but there is this symbol A dotted circle and these will not play. Please help as I am frustrated.
Try restoring the iPhone to factory settings. If you are having difficult restoring, put the iPhone into Recovery Mode and see if that then works:
http://support.apple.com/kb/ht1808
If not, or if a restore to factory settings does not fix the problem, then your iPhone may have a hardware problem. You can only get the iPhone serviced by Apple in Canada, so you will have to take the iPhone there or send it to someone you know in Canada who can get the iPhone serviced and send it back to you. The only option for getting service in Pakistan would be to pay some unauthorized repair shop to attempt a repair, after which Apple will no longer provide any service even in Canada.
Regards. -
Have tried to restore my iphone 4 and it will not restore
i have tried to restore my iphone 4 three times and it still will not restore. I have also had to do this once a week for the last 4 weeks
Take a look at this link, http://www.apple.com/support/iphone/assistant/restore/
What is going on with your iPhone to need to restore it each week, you may need to take it to Apple for an evaluation. -
HT1212 why cant i restore my ipod? I have followed the dirctions and it will not restore
can anyone please help me?? I CAN NOT GET IT O WORK
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
Last week I updated my iTunes, updated to iOS 5.0 and ever since I did this my phone has been going nuts. Any time I plug it into a charger I get a screen that tells me I need to connect to iTunes. I have had to restore it multiple times in order for it to work.
I've tried doing resets, restoring to factory-everything that I can find online to do. I've spoken with ATT tech support and done everything they've said to do regarding my greyed out wifi, my phone only working on 3G, and other issues.
The first iPhone 3GS I got had a defective camera, so ATT replaced it free of charge. I've had this one for a year, and quite frankly cannot afford a new one.
If anyone knows anything I can do to fix it, I would really appreciate it.11.1 is now the most recent iTunes. Downloading it may take a bit since everyone got hit today with the need to update their iTunes on the very same day the iOS update came out and you have to update iTunes to update the iOS.
YOu should still be able to charge it without updating iTunes. -
Would much appreciate it if you could help me solve this problem.
I can tell you that with Sprint their coverage area isn't as good as Verizon or AT&T.
Are you sending these imessage while on wifi or cellular data? Also your husband would need to be in a good coverage area.
Usually when imessage is unavailable it will send it as a text. Does your husband receive your imessage as a text? -
I am absolutely frustrated with this new phone. My old phone, a 3G, took a total dump, so, I bought this new 4G with Siri and I cannot get it to update. I keep getting the same error message that I got with the 3G error "3014". I am ready to throw it against a brick wall!!
The support document that you refrerred from explains it, however I have posted it here.
Error 3014
This error occurs when iTunes is unable to reach gs.apple.com in a timely fashion. Follow the steps below in Unable to contact the iOS software update server gs.apple.com. -
After updating to the IOS7 does anyone else have the problem of a magazine selection offer in the iPad newsstand freezing on the screen so you can't move it and look at others for purchase? The magazine cover is just frozen on screen and I can't get it to change so I can scroll through other magazines. I didn't have this problem until I upgraded to IOS7.
I never said to look at the bottom of the screen for the open apps. It is different in iOS 7. When you double tap the home button, you should see the apps lining up across the screen like you see in this screen shot. Swipe UP. On the mini screen of the open app. Don't swipe up on the app icon, swipe up on the mini screen of the open app. When you swipe up on that, it closes the app.
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