I just bought an ipad air and the versions of both itunes and icloud on it are too old to be able to restore from backup. why would apple do this if it is not supported???

should I set it up as a new device?

I haven't done it. But if you set it up as new, just long enough to be able to update the operating system. Then go in and 'erase all content and settings'. This puts your iPad back to its out of box state, just not the operating system. You can then set your iPad up again, but this time you restore it from the backup of your old one.

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I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone.

I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone. What is up? Please help.

send problem to Apple.
http://www.apple.com/feedback/ipad.html
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
 Cheers, Tom

I just bought my iPad air and I would like to know how to get the App Store on it

I just bought my iPad air and I would like to know how to get the App Store on it?

It is included.

Greetings, everyone. I just bought an iPad Air and after setting it up, received the following email, which looks scammish to me.

Somehow I didn't finish my question. It was: Greetings, everyone. I just bought an iPad Air and after setting it up, received the following email, which looks scammish to me.(Partially reproduced below.) Or is it legitimate?
"You’ve taken the added security step and provided a rescue email address. Now all you need to do is verify that it belongs to you."

This is genuine if you have submitted Rescue email address (tap to enlarge)

TS2755 When will Apple ever make it convenient for the customer, I just bought an iPad Air and I'm very upset that I can only use iMessage, iPads are the biggest mistake to buy. I'll never buy another if I can text using SMS or MMS

When will Apple ever make it convenient for the customer, I just bought an iPad Air and I'm very upset that I can only use iMessage, iPads are the biggest mistake to buy if you like texting family and friends. I'll never buy another one if I can't text using SMS or MMS. Is there any hope for a patch or new operating system to fix this issue, or an app to use with iPad Air

To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
 Cheers, Tom

I have just bought new iPad Air and cannot get it to start.

I have just bought new iPad Air and cannot get it to start. Am I doing something wrong or could there be a fault in the new iPad?

OK - Item turned out to be faulty and was returned to seller for replacement. No futher follow-up required.

I've just bought an iPad Air and when it charges it chews up enormous amounts of wifi.

i have just bought an iPad Air and when it charges it uses up huge amounts of wifi data nearly 1G.

Did you set your iPad to make iCloud backup?
Settings > iCloud > Backup > iCloud Backup: ON ?
Or did you synced purchases from iTunes/App/iBooks Store?

Just bought an ipad air and I have an ipad 2. I would like to use both with the same computer. Can someone tell me how to do this. Do I have to set up a separate user.

I just ordered an ipad air and I have an ipad 2. Can someone help me so I can use both ipads from the same computer. The new one is for my husband and I am going to take the ipad 2. Do I have to do something different since they will be using the same computer. Any help you can give me would be appreciated. Thanks in advance for your help.

It's no problem. I hope this explanation simplifies the information in the Link Demo gave you. It's how I think most people do it...
To avoid having to pay again for apps you have already purchased, use the same Apple ID (likely the current one) on both devices. You can adjust this in:
Settings > iTunes & App Store.
So that you can communicate with each other, use separate Apple IDs for iCloud, Messages, and FaceTime. Adjust those in:
Settings > iCloud
Settings > Messages
Settings > FaceTime

Updated iPod to iso 6.0 and memory now takes up too much space to do a restore from backup ?

I just updated to iso 6.0 and my iPods usage now has 3.2 GB of space used by "other" and I have none of my apps on it or music ect. But it won't allow me to put my stuff back on the iPod because when I try to restore from backup it says I don't have enough space. I don't have contacts or anything on my iPod so what's other and how do I get rid of it. I jus want my iPod how it was cause its useless now cause I have nothing on it and I can't put my apps and music back on it?

An "other" that large usually indicates that the "other" included corrupted files. Usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Backing up, updating, and restoring iOS software
Also see this previous discussion:
How do I get rid of 10GB "other...: Apple Support Communities

I have just bought an iPad air and constantly get the screen with the stars freeze and can't do anything. Have done the power off etc, still happens inconsistent freezing on that same screen. Is this pad got a glitch?

Inconsistent ability to unlock ipad at the strary screen. Sometimes it does sometimes not getting very sick of it freezing and not being able to do anything,bought this just yesterday! Have done the shut down thing but still get frozen out. Just when I think it's all good it happens again. Frustrated can anyone help or is this a faulty ipad?

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

I just bought my iPad Air and I'm trying to use iBooks but it's saying that I need iOS device with iBooks. I downloaded the app but still can't open the book

How do I enable my iPad Air to use iBooks

You should download and install iBooks first and then buy books from the iBooks Store. You worked backwards. Where did you but the book? Or where did you download it from?

Just got an ipad air and while creating my apple ID with credit card, I got to itunes gift card/ itunes gift section and was asked to supply a CODE to proceed with the form but I don't have the code. please how how can i get the code?

Just got an ipad air and why creating my apple ID with credit card, a CODE was requested in the itunes gift card/ itunes gift in order to preceed with the form but I don't have the code. Please how can I find the code so as to enable me complete the form successfully. Thanks alot

The iTunes gift card field is optional, you don't have to fill it in - leave it blank if you don't have a gift card.
iTunes gift cards are country-specific (they can only be used in their country of issue), and they are not available in all countries - so you might not be able to dill it anyway.

I have just bought a MacBook Air and i cannot play videos from the internet as it asks for a flash player to be installed i try to download Adobe flash player and it will not allow me to do so?

I have just bought a MacBook Air and i cannot play videos from the internet as it asks for a flash player to be installed i try to download Adobe flash player and it will not allow me to do so?

Ziatron is correct that Flash does not work on an iPad, but it does work on a Mac. See Adobe Flash Player 11.2.202.160.

HT1212 i just bought an ipad air ... what's the default 4 digit code to unlock the ipad? i never set one on this device since it's brand new

i just bought an ipad air ... what's the default 4 digit code to unlock the ipad? i had not had a chance to reset it yet

There's no default 4 digit code.
You need to force iPad into Recovery Mode. Follow step 1 to 6 very closely.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times.

Just bought a macbook air and my contacts from my iPad have not synced what can do ?

just bought a macbook air and my contacts from my ipad have not synced. what can i do ?

Using iCloud Glen ?
If so, on your Mac open System Preferences > iCloud
Select: Contacts
Give iCloud a few minutes to sync the data.
For the iPad, make sure Contacts is switched on. Tap Settings > iCloud

I just bought an ipad air and the versions of both itunes and icloud on it are too old to be able to restore from backup. why would apple do this if it is not supported???

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