I just bought the new ipad for my dad, he is in china now. after useing three weeks , he can not turn it , it shows no copy with in two weeks

the new ipad shows no copys with two weeks, so now can not get in

Has he tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds after which the Apple logo should appear - he won't lose any content, it's the iPad equivalent of a reboot.

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