I just downloaded and instaled firefox 4. Now, everytime I institute a command I get a po[p-up from Java script that tells me to uninstal set. I cannot go on untin I press ok and then I am good for one more command and it starts with the pop-up again.

I'm not even sure if this is an extension or plug-in and all I can tell you is what I have already stated. I can only make one command at a time and after each one I get a pop-up from Java script that says uninstal set. I must depress ok to move on, but only for one more command and it starts over again. This also happened when I tried to instal firefox 4 a couple months ago and I deleted the program and went back to an earlier version.

Mail troubleshooting - Yosemite
Troubleshooting sending and receiving email messages
Troubleshooting sending email messages
SMTP servers keep going offline

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Just downloaded new verion of ITunes, now when I try to open ITunes get This copy is corrupted or is not installed correctly. Please reinstall ITunes. Running XP. I do not want to lose everything I already have on ITunes.Does anyone know what the solution

Just downloaded new verion of ITunes, now when I try to open ITunes get This copy is corrupted or is not installed correctly. Please reinstall ITunes. Running XP. I do not want to lose everything I already have on ITunes.Does anyone know what the solution might be?

Hi, oldcrow13.
Thank you for the response. Typically this error is caused by installing an older verison of iTunes than you had prior. When you installed iTunes did you download the program directly from iTunes.com, or did you use an older copy of the program on your computer? If you used an older version or are unsure, uninstall all the components one more time and download a new copy of iTunes via the link below.
iTunes for Windows
http://www.apple.com/itunes/?cid=OAS-US-DOMAINS-itunes.com
Jason H.

Can you download and read books with the iPad?

Can you download and read books with the iPad?

Yes. There is the free iBooks app which then allows you to download books from Apple's book store. Kindle also has an app and there are other e-reader apps.
The one thing to consider, the iPad is a backlit screen, so it's like reading off a comptuer screen. Some have issues with eye strain so just bear that in mind.

Thunderbird can download and send mail with Cox POP Mail, Mail cannot?

I have Thunderbird and Mail installed.
I can download and send mail with Thunderbird.
I can't even set-up an account with Mail because it cannot find the POP Mail server.
I have Firewall on with ports 25, 110 and 587 open.
This really seems strange that I can use Thunderbird to set up and use POP Mail access to Cox, but not Mail.
My servers are:
pop.central.cox.net
smtp.central.cox.net
I've followed the steps on Cox's support web site, no success.
I've already called Cox, they're clueless.
Thoughts or suggestions are greatly appreciated.
Thanks,
--Todd
Mini Mac OS X (10.4.6)

Hi Todd,
Well since Tbird works, we can rule out lots of things.
Mail cannot find the POP server
You are using the Welcome to Mail assistant to do this, and when you type in your incoming mail server info it spins the gear a bit, gives an error, and says that if you continue Mail may not work -- yes? What does the error say specifically?
No disrespect at all, but the most likely problem is a typo somewhere / mis-specified username. Please go 'round once more.
Good luck,
John

I have inserted a mini cd in my Mac Book Pro and cannot eject it. I have tried re-starting with F12 depressed and re-starting with the mouse pad depressed.

I have inserted a mini cd in my cd drive but the drive did not detect it; I am unable to eject the cd. I have tried re-starting with F12 depressed and also re-starting with the mouse pad depressed.
I am in a country where I belive there is no Apple support - Azerbaijan.
Apart from a tin opener, any other methods for extracting the mini cd.
I only found out that mini cds are not suitable after inserting this one and then reading 2 help manuals!!!

Take it to a place that repairs computers if you're not close to any apple authorized dealer.
You user guide clearly states that you can not use smaller CDs in your Macbook.
Lesson learned. Hopefully a repair shop can get it out for you.
Do not try to take it out yourself. You might cause more damage than good to your macbook.
Good luck.

Got the phone from my brother and he wiped the memory and now i just see and blank screen with the apple symbol

i received this phone from my brother because he wasnt using anymore, he wiped the memory and now all i get is a screen with the apple symbol on it. what do i need to do to get tis to work?

Try holding the home button and power button for 10s until the phone reboots and you see a usb and iTunes symbol. From there, connect it to your computer and do a restore.

Has anyone else experienced a glitch when making cuts? Many of my cuts slip a frame or two when moved from source monitor to sequence and it started with the latest update

Once I updated to the latest version of Premiere 2014.2 I started experiencing a glitch when my cuts would slip a frame or two. At first it was randomly. Then I had footage I was using that was an .avi file that I converted to .m4v using vlc and now in my Premiere project, are having the greatest difficulty keeping my original cut that I create in my source monitor. When I bring it into my timeline, the new frames are added. When I double click the clip into my source monitor, I see that my original cuts remain, not shifted. Looking back in my timeline, unwanted frames are still there. I have to bring it into my source monitor to guess where the right frame would be to compensate for this. It happens more often with the converted files but still happens to .mp4s as well. I am using a Mac Pro 15-in from Early 2011. Thanks for the advice in advance!

I downloaded and installed the latest iTunes 11.2.1 (1) update yesterday. It appears to have corrected this issue to a large extent: plugging in an iThing to sync no longer seems to cause explosive growth in memory footprint. leaks reports a much slower growth in dead memory:
leaks -nocontext -nostacks iTunes | grep total
Process 27307: 353 leaks for 726488 total leaked bytes.
20 minutes later:
leaks -nocontext -nostacks iTunes | grep total
Process 27307: 364 leaks for 1256056 total leaked bytes.
20 minutes later, after DLing updated apps and doing another sync:
leaks -nocontext -nostacks iTunes | grep total
Process 27307: 364 leaks for 1256056 total leaked bytes.
Memory allocation started at 70Mb, grew to 200Mb, and appears to have stabilized there.
I'm going to keep an eye on it overnight, but it looks as if this may not be a complete system killer as it was before, at least in my case. In any case, I can highly recommend this latest iTunes update for anyone else experiencing this specific issue. Updating bug 16772016 with this new information.

Since I upgraded my Firefox..whenever I click on a link i get this error message...Java Script Exc in ev handl: Error: Bad NPObject as private data! Then I have to click ok to get the page to open.

Since I upgraded my firefox..I get this box most of the time when I click on a link to go to another page...
Java Script
Exc in ev handl: Error: Bad NPObject as private data! Then I have to click ok to get the page to open.

That issue can be caused by the McAfee Site Advisor extension
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

Hi, I just downloaded and installed Photoshop cc and the Camera Raw version is not the latest one available,so now I can no longer open files from my Nikon D750! Can I update ACR?

I just downloaded and installed Photoshop cc and the Camera Raw version is not the latest one available,so now I can no longer open files from my Nikon D750! Can I update ACR?
I have been using the new version of ACR with PS6 and have been able to open the D750 files,now I'm stuck.
Thanks,
Greg E

You were probably using the Release Candidate version of camera raw 8.7, which one gets from Adobe Labs.
http://labs.adobe.com/technologies/cameraraw8-7-cc/index.html

Just downloaded and installed new LR CC. No apparent problems with the D/I on my iMac, OS 10.10.3. however LR CC will not start. I get a momentary flash of the opening screen and then the program shuts down. From the posts it looks like this if a ver

Just downloaded and installed new LR CC. No apparent problems with the D/I on my iMac, OS 10.10.3. however LR CC will not start. I get a momentary flash of the opening screen and then the program shuts down. From the posts it looks like this if a very common problem. Any help would be appreciated. Thanks.

Have you tried logging out of your CC desktop app, then logging back in again? Quit/Restart won't work, but logging out and back in should. See here: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

HT4623 I have downloaded the ios 6, three times but it just doesn't install. Right now, it's been 3 hours and my iphone is stuck on around 20% of updating ios. If I restore to ios 5, it happens very quickly but on ios 6 it's not. Kindly point out what am

I have downloaded the ios 6, three times but it just doesn't install. Right now, it's been 3 hours and my iphone is stuck on around 20% of updating ios. If I restore to ios 5, it happens very quickly but on ios 6 it's not. Kindly point out what am I doing

Hi Eric Ferguson,
Thanks for using Apple Support Communities.
For troubleshooting on this, take a look at this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Best of luck,
Mario

Firefox 5 has just downloaded and it is not compatible with my google toolbar, so I cannot easily have my icons etc . Please sort this out.

Firefox 5 has just downloaded and it is not compatible with a google toolobar, so I cannot have the icons present as before. This is very annoying.

This was also asked here: https://support.mozilla.com/en-US/questions/837142
Google Toolbar is an addon, and every addon has a maximum version number set by the addon developers. Google Toolbar apparently is compatible with Firefox 5, and the only reason it doesn't work is because the Google developers have not updated their toolbar's maximum version number. You can either wait for them to do so, or follow the directions at the link above to change the number yourself.

I just download and install itunes 10.5 and it worked good the first days but since yesterday it crashed up, and everytime i start it it crashes again and logged me out each time. it can´t acces my itunes account. I´m using snow leopard the last version.

I just download and install itunes 10.5 and it worked good the first days but since yesterday it crashed up, and everytime i start it it crashes again and logged me out each time. it can´t acces my itunes account. I´m using snow leopard the last version. What can i do to solve this problem and and continue using my itunes normally?

Try doing it in a WIndows Safe mode - Restart computer and hit F8 key right after your see BIOS check and choose "Safe mode with networking"
Do the SFC /SCANNOW again.
If that does not work, whilst in safe mode, download Free Malwarebyte software from CNET's Download.com. Install, update virus definition then perform a full scan. Remove if it did find some viruses or trojans. Restart computer.
Back to regular windows, do the SFC /SCANNOW again.
If that doesnot work, check to see if your Hard drive has errors or bad sectors
GO START BUTTON /COMPUTER, right mouse click OS (C:) and choose "Properties"
Choose "Tools" tab and under error checking, click "Check Now".
Make sure "Scan for and attempt recovery of bad sectors" is checked and click start.
Restart windows will perform the above task to fix errors This may take hours depends on how big is your Hard Drive
Good Luck!!.

I am having a lot of trouble downloading itunes.My latest error message is that MediaToolbox.dll is missing. I have been trying to fix this for three days now .And it all started with the last update .Can anyone help?

I am having a lot of trouble downloading itunes.My latest error message is that MediaToolbox.dll is missing. I have been trying to fix this for three days now .And it all started with the last update .Can anyone help?

Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

ITunes just downloaded and upgraded itself without my consent!!

iTunes just downloaded and upgraded itself without my consent while I was at work. Is this a new Apple policy ? Am I no longer owner of my own machine ? Isn't it up to me when and if I want to upgrade something ?
/Tommy

Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now?

I just downloaded and instaled firefox 4. Now, everytime I institute a command I get a po[p-up from Java script that tells me to uninstal set. I cannot go on untin I press ok and then I am good for one more command and it starts with the pop-up again.

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