I just downloaded itunes, and when i go to music there are two options. You can either go to the itunes store or scan for media, and when I click on scan for media it does nothing. Help?
I just downloaded itunes, and when i go to music there are two options. You can either go to the itunes store or scan for media, and when I click on scan for media it does nothing. Help? (I tried deleting itunes and re-installing it but apparently itunes was still on my computer so it asked me if I wanted to just check and see if there were any issues or missing software, so I did that but i still had the same problem.)
Hi jbserious,
Welcome to the Support Communities!
It doesn't sound like the iTunes software and its components installed completely. The article below will walk you through some troubleshooting steps. Is this your first time using iTunes, or do you have an iTunes library from another computer that you want to move to this one?
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Adding music and other content to iTunes
http://support.apple.com/kb/HT1473
Cheers,
- Judy
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