I just got my iphone 4s and i went to sync it from my ipod and it froze with a black screen, with the apple in the middle, and what looks like a loading bar under it
My iphone 4s is frozen and i dont know how to fix it
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)
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my ipod touch 4 gen. has a black screen with a apple and under it is a load bar that is empty and wont load
Try here:
iPhone and iPod touch: Frozen and unresponsive
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I just got my iphone 5c ...went to the apps store and started a new id...its stuck on the privacy policy and i dont know how to get it off that ...please help
Hi Bam,
I am so ecstatic to hear that you are wanting to open an account in your name! We offer an Assumption of Liability that would allow you the current account holder to give permission for you assume liability of your number. Click here for information on how the process works http://vz.to/HverXe .
Thanks,
PamelaF_VZW
Tweet us @vzwsupport -
Just got an iPhone 5S, I am currently restoring my backup from my iCloud account (iPhone 4S) and I noticed that touch ID Is not in my settings menu, it only says "passcode" instead of "touch id & passcode". HELPPPPPPP
Thank you. That does appear to be the Sprint iPhone 5S in silver per:
http://www.everymac.com/systems/apple/iphone/specs/apple-iphone-5s-a1453-cdma-sp rint-kddi-softbank-specs.html
So if you still have your iPhone 4S backup in order and ready to use, you might try:
Settings > General > Reset > Erase all content and settings
... and then start the iPhone 5S setup once again.
It could be that the original seller did not set up the iPhone quite right. -
I just got a new computer, how do I put my music from my ipod onto my new computer?
I just got a new computer, how do I move my music from my ipod to my computer
for purchases from the iTunes store do this:
authorize iTunes on your new machine for your iTunes store account(s). connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
for everything else check out this post by Zevoneer. -
My ipad is frozen with a black screen with a picture of a cord leading to the itunes icon. i tried to shut down my ipad but the turn off icon wont show instead the itunes icon with the cord keeps coming out everytime i open my ipad. what should i do ? and i dont want to lose my pictures, videos and other documents in my ipad please help me ....
I hope you have a backup if you don't want to lose your iPad contents. You have to restore the iPad now using iTunes on your computer. That's what the message on the screen means.
Take a look at this.
http://support.apple.com/kb/ht1808 -
Hi,
I've just bought an Iphone 5s, I'm trying to sync it to transfer all my info from my iphone 4 but when I click on continue to restore from this back up, it's asking for a password. I didn't have a password for the previous phone. Can anyone help?If the backup you're trying to restore from is encrypted, & you don't know the encrypted passcode, the backup will be unusable & you will not be able to recover any data from it. Encrypting an iPhone backup is not done automatically. You, or someone, had to elect to encrypt it to begin with, and no, there is no default passcode.
Did you have an Exchange account on your iPhone 4? It is common for Corp. Exchange accounts to require an iPhone backup be encrypted. If you did, you might try your Exchange password. -
Ipad locked up while trying to do an update. Don't know how to fix and can't use ipad at all. Black screen with itunes app in the middle of screen and it shows picture of charger that it wants me to plug in. Nothing works.
You are in recovery mode, you need to restore it through iTunes on your computer. Follow the article you linked from.
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I just got a new computer and I want to transfer my music from my ipod touch to my new pc....how can I do this?
The ipod is not a storage/backup device. The sync is one way - computer to ipod. The exception is itunes purchases. File>Transfer Purchases
Copy everything from your old computer, or your backup copy of your old computer, to your new one. -
The fan on my target computer is whirring away and so it sounds like something is happening. But there doesnt seem to be any way of telling from either the traget or the source computer if the thing is actually working. How many hours should I wait before concluding that something has gone wrong? I have over 100GB of data so I am not expecting it to be fast!
Is it normal for the source computer to just drop out of migration asssistant at the begining, or should there be some sort of indication that it is working? What about if I use activity monitor is there any clues I should be looking for there?Hello gatormommy97,
If that migration happens to still be chugging along, you're in luck. We've got step-by-step instructions for performing an Erase & Install on the new MacBook Pro. This will restore it to 'factory defaults,' just like it came out of the box for the first time, allowing you to start fresh with an alternative migration method.
OS X Mountain Lion: Erase and reinstall OS X
http://support.apple.com/kb/PH11273
Cheers,
Allen -
I did a restore from my computer for the new iphone 5. It gave me everything but my emails & my music. How can I get these?
In order to install iTunes 7, you need OS X 10.6.8 Snow Leopard, or newer. You can call the online Apple store, which in the US is at 800-MY-APPLE and order it.
If you want to upgrade to Lion or Mountain Lion, that would be the next step, however, you don't have to in order to use iTunes 7 and your iPhone 5. -
I just got an iPhone, I need help setting up two GMAIL mail accts.
So I just got an iPhone 4S.
I have two gmail accts, I tried to set them up, but it keeps asking me for a incoming mail server, and a out going mail server. What do I do?
My iCloud mail is already on the iPhone 4SHow are you setting them up? If you go to Settings>Mail, Contacts, Calendars>Add new account and select "Gmail", you shouldn't have to input any server information.
If you're doing something else, Google should be able to provide you with server information. Or, if you have the same account on an computer, check your email settings there.
Best of luck. -
I was instructed by I Tunes to restore my Iphone 4 - ITunes has since said it is unable to restore. I am now left with a black screen with Itunes logo on it and a picture of the charger attachment at the base of the screen and I am unable to do anything now with the device. I think I may have lost all of my information on the device too ~ can anyone help please?
You have lost all your data, but hopefully you were backing it up with iCloud or iTunes. You can try this:
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings. -
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I just got an iPhone 5s and it won't let me add my hotmail email address to my mail. I can add it under outlook but then it doesn't show me all the emails or folders I have, I have to login in via the we page to view them, too inconvenient... Please help!
Open Mail app and then click on Mailboxes(Left up)>Go down and select your Hotmail acoount and then try Refreshing by pulling down the list.
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