I just installed Mac OS Mavericks, and now my Creative Suite Premium won't work. I have an education version. Where do I go to update the software to be compatible with Mavericks?

Does anyone know how I can update my Creative Suite Premium (Education version) to work with OS Mavericks?

You need to tell us what Creative Suite version you're using for us to help you.
Also, did you try to migrate your copy from one computer to another?

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I updated to maverick and now my toshiba hard drive won't work

i updated to maverick and now my toshiba hard drive won't work

shakejke wrote:
i updated to maverick and now my toshiba hard drive won't work
whats the format on the external HD?
verify same on another Mac, its likely a dead SATA card inside the external enclosure.
One assumes you arent referring to a 2012 Air with a Toshiba SSD, since the Air contains no hard drives, only a SSD.
2013 Air use Sandisk or Samsung SSD.

I recently installed OS X Yosemite and now my tools in PSE12 won't work. I take HS football pics and really need these tools. Ready to uninstall!

It took two days to get the OS X Yosemite installed on my Mac Pro and now when I try to edit my football pics in PSE12 the tools freeze up and PSE12 has to be forced closed! I am ready to uninstall OS X Yosemite! Please help!

Never had a problem with my computer until today!
Problem description:
OS X Yosemite installed on my Mac Pro and now when I try to edit my football pics in PSE12 the tools freeze up and PSE12 has to be forced closed! I a
EtreCheck version: 2.0.11 (98)
Report generated November 6, 2014 at 7:15:18 PM CST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 8:49:25
Disk Information: ℹ️
APPLE HDD ST500LM012 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (172.21 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.AdobeCreativeCloud.plist Support
[invalid?] com.canon.MFManager.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[invalid?] com.zeobit.MacKeeper.Helper.plist Support
[invalid?] palmall-1-2.ver Support
[invalid?] palmall-1-2_updater.plist Support
[invalid?] palmall-1-2_updater.sh Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox UNKNOWN (missing value)
ElementsAutoAnalyzer Application (/Applications/Adobe Elements 12 Organizer.app/Contents/ElementsAutoAnalyzer.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
Facebook Cleaner
My eBay Manager
Add To Amazon Wish List
palmall-1
Pinterest
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      5% WindowServer
      0% fontd
      0% AdobeCrashDaemon
      0% AddressBookSourceSync
      0% CEPHtmlEngine Helper
Top Processes by Memory: ℹ️
885 MB Adobe Photoshop Elements Editor
137 MB Finder
105 MB com.apple.WebKit.WebContent
69 MB Safari
39 MB WindowServer
Virtual Memory Information: ℹ️
41 MB Free RAM
1.19 GB Active RAM
1.16 GB Inactive RAM
725 MB Wired RAM
23.45 GB Page-ins
521 MB Page-outs
EtreCheck version: 2.0.11 (98)
Report generated November 6, 2014 at 7:37:10 PM CST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 9:11:15
Disk Information: ℹ️
APPLE HDD ST500LM012 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (172.23 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cloudd.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.recentsd.plist
[failed] com.apple.sbd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.softwareupdate_download_service.plist
[failed] com.apple.systemstats.analysis.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.AdobeCreativeCloud.plist Support
[invalid?] com.canon.MFManager.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[invalid?] com.zeobit.MacKeeper.Helper.plist Support
[invalid?] palmall-1-2.ver Support
[invalid?] palmall-1-2_updater.plist Support
[invalid?] palmall-1-2_updater.sh Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox UNKNOWN (missing value)
ElementsAutoAnalyzer Application (/Applications/Adobe Elements 12 Organizer.app/Contents/ElementsAutoAnalyzer.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
Facebook Cleaner
My eBay Manager
Add To Amazon Wish List
palmall-1
Pinterest
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      6% WindowServer
      0% iconservicesd
      0% AddressBookSourceSync
      0% AppleSpell
      0% fontd
Top Processes by Memory: ℹ️
524 MB Adobe Photoshop Elements Editor
236 MB Finder
180 MB com.apple.WebKit.WebContent
99 MB Safari
52 MB mds_stores
Virtual Memory Information: ℹ️
64 MB Free RAM
1.18 GB Active RAM
1.14 GB Inactive RAM
734 MB Wired RAM
24.02 GB Page-ins
525 MB Page-outs

I installed OSX Mavericks, and now my in-built camera won't work

grrrrrr

If How to Troubleshoot iSight doesn't help, Reinstall OS X.
woofffff
Message was edited by: EZ Jim
Mac OSX 10.9

After charging my nano I put it in my ihome system the screen locked up and now I can't get it to come back on or my computer to recognize it even after updating the software

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I just installed OS X Yosemite and now my WD My Book Live external hard drive won't re-connect. My Safari keeps kicking out and giving me error message after error message and my computer is really slow. How do I resolve? Can I uninstall this ? I had to re-connect my iMovie t

USB2.0 PCI cards that use the NEC chipset seem to give the least amount of problems for Mac users.
OWC have a few different ones for sale.
http://eshop.macsales.com/Search/Search.cfm?Ntk=Primary&Ns=P_Popularity%7c1&Ne=5 000&N=7057&Ntt=USB2**0**cards
Do you also connect the external USB drive to the AC power as well while you use it ?
Sometimes USB external drive problems are resolved simply by plugging them into the mains power and trying again.
Stewie
Message was edited by: stewiesno1

I've just installed Mac osx lion and my mac doesn't recognize (don't see) my audio interface. Focusrite Saffire pro 24 dsp.

I've just installed Mac osx lion and my mac doesn't recognize (don't see) my audio interface. Focusrite Saffire pro 24 dsp.
I had no problems on snow leopard.
thanks

Well I found my answer…
http://www.focusrite.com/answerbase/en/article.php?id=1159
At the time of writing, the following products arecurrently not working with OS X 10.7:
Saffire PRO 14
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Saffire PRO 24 DSP
Saffire PRO 40
Liquid Saffire 56
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Please check this page regularly for the most up to dateinformation regarding OS X 10.7 Lion compatibility information.

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I installed a new SSD drive in my computer and now Adobe Creative Suite Web Premium says I don't have a license. I have license. It was very expensive. I am disabled now, and I need this software working. Adobe Acrobat has been a primary tool for accommodating memory problems after a brain injury. (A car ran me down while I was out getting exercise.) I installed the SSD because I needed my management of PDF files to run faster. I called tech support for help when the software first stopped working, but they needed me to give them a number from my original disks. Because of my disability, I've been having someone come in to clean, and the shelves where I kept my software packages were cleared. I've been hunting for them ever since, but I can't look for them myself for very long at a time. Today I finally found them, but now I can't seem to contact tech support. What happened? I don't want to delete my old files because I need the setup to remain unchanged, because I don't do well with changes. I think all I should need is to have someone located the license file on drive E: and move it to wherever it is needed on the SSD drive, but I don't know what to look for.

Tech support is not normally available on weekends. You should contact them as soon as the weekend passes and pick up where you left off with them.

Is the HP 8000N Laserjet compatible with Maverick OS 10.9.2?

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I had to get a new ITouch and now my app Temp Magic won't work. It allows me to select the temp and music I want but when I hit play it kicks me out. Can someone please help me resolve this? Thanks!

Try here:
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The truesuite is NOT compatible with Mavericks!!!!!

The truesuite is NOT compatible with Mavericks!!!!! Do you wanna solve this problem in a short time? Please HELP me!!!!

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Trying to connect with my father on Facetime and all we get is connecting but never connect. Have updated the software, Trying to connect with my father on Facetime and all we get is connecting but never connect. Have updated the software

Hello trailblazer59,
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iOS: Troubleshooting FaceTime
http://support.apple.com/kb/TS3367
Cheers,
Allen

Upgraded to Mavericks and now my events from iPhone won't sync to iPad

I updated to Mavericks and now I cannot get any events to transfer from my iPhone to either my Mac or my iPad. I have read endless posts on this and have tried many of the suggestions. I think both my phone and iPad are set up correctly to speak to each other via iCloud, but nothing seems to pass through the ether. I know, from all my reading of other posts, I am not alone in not being very impressed with Mavericks but I should think by now, Apple would have solved our collective problems and concerns.

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I just asked that in another thread:
Does Safari go the way of MobileMe?
https://discussions.apple.com/message/15790649
The Safari download page specifically says the version is for Snow Leopard, and only offers this version, and when I try to install it, the routine gets blocked complaining that it needs Snow Leopard.
I also tried to simply remove the app in order to use Software Update. But this is blocked as well.
http://www.apple.com/safari/download/

Just synced my iphone 3GS and now half of my apps won't open on my iphone. I tried the reboot but it didn't help. This is version 4.3.2 . Any ideas?

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Have you tried basics from the manual?
Restart.
Reset.
Restore.

I just installed Mac OS Mavericks, and now my Creative Suite Premium won't work. I have an education version. Where do I go to update the software to be compatible with Mavericks?

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