After charging my nano I put it in my ihome system the screen locked up and now I can't get it to come back on or my computer to recognize it even after updating the software

any suggestions on how I can fix this

This is probably some corruption in the settings file that stores the on-screen position of the Firefox window. Could you try the steps in this thread: [https://support.mozilla.org/en-US/questions/980358 opens off monitor screen]. Any luck?

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HT1338 I had to reinstall my system because I was locked out and now I can't get back any of my purchased applications, not a On my account it shows the newest software purchases. How can I get them back after reinstalling my entire system with an older d

I have a MacBook in Japan. I had to reinstall my system using an older version of the disc that came with my computer because I was locked out and now I can't get back any of my purchased applications, not any of the software updates. On my account it shows the purchases. How can I get them back? None of the websites, such as iTunes seem to explain that...
Thank you in advance,
Erika

Go to an Apple store or authorized Apple service provider.

HT201471 I have an iPad 3 model A1416 16GB. It is about 1 1/2 years old. When I opened it today the pad for my password came up and then before I could put in my password the screen went black and now I can not get it to work at all. What should I do?

I have an iPad 3 model A1416 16GB. It is about 1 1/2 years old. When I opened it today the screen for my password came up and then before I could enter it the screen went blank. I can not get it to do anything now. It had about 24% of charge left. I plugged it into the charger and still nothing. What do I do? How do I get it to work?

Try the following:
1. Reset
Hold the Sleep and Home button down until you see the Apple logo
2. Restore:
http://support.apple.com/kb/HT1414
3. Recovery:
http://support.apple.com/kb/HT1808

I tried to update my Pinterest App on my iPad mini and it froze. I held the home and sleep buttons down to shut it down and now I can't get it to turn back on. All that happens is the apple in the middle of the screen pops up for a minute and goes off.

I tried to plug it into itunes and an error message comes up and says it can't read the ipad.

How did you get yours to work?

I recently updraded the oporating system on my 4S phone and now I can't get my email. I've rebooted several times to no avail. What should I do to get this thing working again?

I recently upgraded my phone software to iOS 6 and now my email will not download. I have tried to reboot the phone to no avail. Anyone have any suggestions as to how I can get this phone working again?

You can't merge the backups, you'll have to delete the backup of your old phone. If it says it's currently in use when you try, that will normally clear up on its own but may take 3-5 days to do so. Give it a few days and try deleting the old backup again.
In the meantime, you can create a manual backup of your new phone on your computer by connecting it to your computer, opening iTunes, clicking on the name of your phone in iTuens, going to the Summary tab of your iTunes sync settings and clicking Back Up Now. Also go to File>Devices>Transfer Purchases. Then you'll be safe until you can start backup up to iCloud again.

I foolishly downloaded FireFox 4.0 without check the requirements and now I can't get my older version back. I tried downloading an older version but after downloading I am asked to select an "application" for the file.

I didn't check the requirements and lost my older version of Firefox. All I have is an icon that is crossed out. Attempts to download an older version have so far failed. When trying to install, I am asked for an "application" to run the file.

There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

TS1363 I recently updated my iphone overnight and today I can't get it to come on, I've tried the restore and nothing works. I've tried syncing with 3 different computers and nothing works. I'm getting the black screen, white apple and a line under that

I updated my phone overnight and now I can't get it to come on. I've tried everything, I have a black screen, white apple and a mine below that looks like it's trying to load but it has stopped. HELP!

You're not alone. I am having similar problems with my Ipod 5th gen 30gb.
When I connect it to my laptop (Vista - basic) it is not recognised by itunes. Itunes simply locks up.
So far I have tried the following to no avail:
Checked my pc's device manager - it recognises the device and says it is functioning properly.
Checked the drivers to make sure they are upt to date.
Uninstalled & reinstalled a previous version of itunes (as it worked fine before the latest release).
Reinstalled the latest itunes.
Reset the ipod.
Put the ipod into disk mode and reconnected to itunes.
Have tried to use the windows tool to scan and fix any bad sectors but it fails to complete a scan without locking that up as well.
Placed into disk mode when fully charged and then allowed the battery to drain completely. Then reconnected ipod (in disk mode)and it still is not recognised and locks up itunes.
At this point I dont really want to part with another $300 odd dollars for a new one.

I recently downloaded the newest version of itunes and now I can't get it to open

I recently downloaded the newest version of itunes and now I can't get it to open

I got that Exact message... I think I updated my version of iTunes and it worked correctly.
Hope this helps...

TS3899 I just installed the latest software update on my iPhone this weekend (9/22/12), and now I can't get email. I've restarted and closed all my apps to no avail. I'm able to get email on my laptop, so it's not a problem with my provider. Any ideas?

I just installed the latest software update on my iPhone this weekend (9/22/12), and now I can't get email. I've restarted and closed all my apps to no avail. I'm able to get email on my laptop, so it's not a problem with my provider. Any ideas?

Originally we were getting the error that the phone could not connect. Then, after deleting the account multiple times and re-adding it again, the error message CHANGED to having to log in to Yahoo and authorize.
When we went to Yahoo in a regular browser and logged in there was an alert telling us about connection attempts so it disabled mobile/iphone connectivity. It required that we change our password FIRST.
Then, we went in to Manage Apps and Webpages and saw that iPhone was not there but Facebook was.
After all of this went back to the phone and deleted then re-added the account again and SUCCESS!
It now also shows up on the Yahoo Manage Apps and Webpages.
Hope this helps someone else. Please consider giving me points if it does or like the post.
Fred

I updated my iPod/iTunes software and now I can't get it to shuffle songs in a playlist; it either shuffles albums in a playlist or songs on the whole iPod

I updated my iPod/iTunes software and now I can't get it to shuffle songs in a playlist; it either shuffles albums in a playlist or songs on the whole iPod, neither of which is what I want to do. How do I get it to shuffle songs in just one playlist?

The shuffle setting in the main menu will shuffle through the entire library as you have found out.
You need to go to settings>shuffle this will toggle through off/song/album. Once you have set this it will stay the same until you change the setting.
Now when you start playing a song in a playlist the iPod will shuffle through that playlist (or if you select your song through artist then it will shuffle through all the songs for that artist etc)

Performed software update and now I can't get past a window with Itunes logo and usb picture?

When I powered up the Ipad this morning, there was a software update notification. After completing the update, the Ipad won't boot past a screen that has the Itunes logo and a USB cord just below it. I've powered off and it still wont get past this screen.

Thanks for the suggestion but unfortunately, it did not work. Restore was unsuccessful and now I can't get iTunes to stay open long enough to attempt a second restore. I've just posted a new question with more details of what I've tried.

I upgraded to IOS 7 and now I can't get my Hotmail account on my phone. When I type in all the information, I get "Unable to Verify Account Information". How do I get to use my Hotmail account using this software????

I upgraded to IOS 7 and now I can't get my Hotmail account on my phone. When I type in all the information, I get "Unable to Verify Account Information". How do I get to use my Hotmail account using this software????

I have had the same problem as yours on my Ipad after upgraded Procreate 2.01. My iOS is 7.04. I tried to find solution from internet for weeks. Fortunately, the problem was resolved a few minutes ago. It is very simple,
1. Lunch outlook.com to confirm you can access hotmail mailbox. It means your account is Ok.
2. Go to setting>Mail,Contacts,Calendars.Delete your hotmail account from your device.(my device is Ipad)
3. Turn off your device, then turn on again.
4. Go to setting>Mail,Contacts,Calendars and create your hotmail account by tap outlook.com. Be sure the incoming mail server is pop3.live.com.
5. Waiting for validation.
That's all. Hope my experience is helpful. Good luck!
Nelson

IHave an old iMac that i tried to put a new version of iTunes onto and now i can't use iTunes. Is there a way to reverse that. I tried to update quicktime and it won't let me

iHave an old iMac that i tried to put a new version of iTunes onto and now i can't use iTunes. Is there a way to reverse that. I tried to update quicktime and it won't let me

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Ipad2 froze after trying to upgrade to ios6, how can i get it to come back on?

ipad2 froze after trying to upgrade to ios6, , have a black blank screen. how can i get it to come back on?

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

My Ipod just stopped working, the screen got black and now I can't open it. I have tried to charge it but it doens't work.

My Ipod touch 5 just stopped working. The screen got black and now I can't use it or start it.
I have tried to charge it but it doens't start and when I tried to connect it with my computer it didn't work either.
I saw that you could hold down the "home" button and the "power" button at the same time but my home button doens't work so I can't do that.
Is there any other way I can fix it or do I have to go to an apple store?

Try:
Turn on without Home/Power Button

After charging my nano I put it in my ihome system the screen locked up and now I can't get it to come back on or my computer to recognize it even after updating the software

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