I just opened an itunes account tried to sign in the password was correct the BD was also correct but no luck WHY WHY WHY

I just opened a new itunes account on a new computer an i can
t log in the password is correct as well as the birthdate.WHY WHY WHY

In the Help Forum it was suggested to delete the account and set up a new one which I did. This got the prompt working again, allowed correction of the password and send and receive going again. One large problem was produced- I lost access to about 7 years of email going back to even the days of using Eudora. I finally found a recovered the files with the iMacs's Mail program which I will have to stay with.

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I have inherited my partners old iPhone and iPad. I have successfully opened an iTunes a/c for myself on the iPad and I phone, but I cannot get change the identities on iCloud, which are still in my partners name.

I have inherited my partner's old iPhone and iPad. I have successfully created a new iTunes account and got my user name and passwords accepted on both devices. However, I don't know how to change the user details for iCloud on the iPhone. I have done it (I think!!) on the iPad but would appreciate any help for getting my details for iCloud onto the iPhone so I can start sharing photos between the two devices.

Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)

Just got my new iphone4 but nothing is happening. all that appears on the screen is an itunes icon. what should i do now. i have connected it to my laptop and have opened an itunes account. help

just got my new iphone4 but nothing is happening. all that appears on the screen is an itunes icon. what should i do now. i have connected it to my laptop and have opened an itunes account. help

That voucher only works in the country in which it was purchased. Are you trying to use it in another country?

HT3702 I'm trying to open an iTunes account and was asked to provide one of each:credit card details or gift card details.i provided a gift card details and yet I'm being asked to contact the support team!!! Pls can someone help me out on this..thanx. Bre

I'm trying to open an iTunes account and was asked to provide one of each:credit card details or gift card details.i provided a gift card details and yet I'm being asked to contact the support team!!! Pls can someone help me out on this as I cant enjoy my new iPad 3 without buying apps

Brenda, the easiest way to contact the support team is thru the iTunes Customer Service website:
http://www.apple.com/support/itunes/contact/

I just bought a new Nano. How do I transfer the songs from my Shuffle to the Nano and then give the Shuffle to my husband so he can open an itunes account of his own?

I just bought a new Nano. How do I tranfer the songs from my Shuffle to my husband so he can open an itunes account of his own?

DaisyDoodle,
The songs on your Shuffle should still be in your iTunes library. That means you should just be able to connect your Nano to the same iTunes library and sync it just as you would with your Shuffle. There is no limit to the number of iPods, iPads, or iPhones you can sync to one computer, iTunes library, or account.
As for preparing the Shuffle for your husband, just restore it via iTunes and then let him sync it to his own iTunes library or if its the same iTunes library, let him configure it to sync only his content.
Here are instructions on how to restore the Shuffle if need be.
http://support.apple.com/kb/ht1481
B-rock

How do I open my itunes account on a new computer without having to buy all new songs? It doesn't seem fair to have to buy all the same songs a second time if they are already purchased by me and I just want them on my new computer!

How do I open my itunes account on a new computer without having to buy all new songs? It doesn't seem fair to have to buy all the same songs a second time if they are already purchased by me and I just want them on my new computer!

There's a few different ways. The following document is worth checking through:
iTunes: How to move your music to a new computer

I opened an itunes account and when asked to verify my account, the link to verify was not sent

I opened and itunes account and when asked to verify my account, the link to click on was not there.

Okay, so I just got around to 'trying' to create and Apple ID for my daughter for her ipod as suggested above BUT I accidentally used her b-day and of course she is not old enough!!! So then I got off the internet etc and tried to create an apple ID for her using my b-day and it still would NOT let me, saying that I do not meet the minimum age reqirements!:( I am SO frusterated right now...it is not like I was going to let her have any control over what she purchases anyways, seeing as how she is 7yr. and we are generally strict about what she listens to. Is there any way that I can do this for her?
Thanks!

Someone else opened an itunes account with my email address

I attempted to change my email address on my itunes account and discovered that my current email address was already in use. I thought I must have registered it at some point and forgotten the password so I did the password reset. When I logged in, I discovered the account actually belonged to someone else.So obviously someone had the email address before I did and used it to open an itunes account that has never been updated. Since I've had the address for quite awhile, I can only assume that person does not use itunes anymore. I'd still like to update my account but can find no way to either close the other person's account or notify that person that they need to update their account. My other concern is that when I do update the account with my current email address, I worry that the person who previously had the address will decide to use itunes again and will end up in my account.
What do I do?
Thanks!

I see, oh you should definately take Carolyn's advice. I've needed to talk to an Account Security Rep a few times, and even though you may need to start the process online, they will talk to you on the phone in a case like this, as it's just too difficult to type out all of the complicated but critical details.
Regards

I have just opened a new account for my Ipod Nano. My husband and daughter both have accounts on the same computer. I have registered and have downloaded a song, however it the Ipod has synchronised and also downloaded all my daughters tunes fron her Ipod

I have just opened a new account with my new I pod Nano. I have registered,my husband and daughter have an Itunes account on the same computer. I have bought one song but the Ipod has synvhronised also downloading my daughters tunes from her Ipod.
How do I delete all these songs and prevent this from happening again.?

Installing iTunes does not cause content to magically appear on the computer.
Your media is only where you put it.
iOS devices are not backup devices.
Copy the media from the old computer to the new computer.

Opened an itunes account and was in process of entering itunes giftcard for payment option and was told card number not valid, was brand new card , what do i do now?

I just opened a itunes ( apple ) account and was in the process of entering an itunes gift card as the payment option and it
said the card number was no good. It is a brand new card, just scratched of the code. What do i do now to redeem it?

Hi Memalyn
Essentially, the bare issue is that you have a 500GB hard drive with only 10GB free. That is not sufficient to run the system properly. The two options you have are to move/remove files to another location, or to install a larger hard drive (eg 2TB). Drive space has nothing to do with SMC firmware, and usually large media files are to blame.
My first recommendation is this: download and run the free OmniDiskSweeper. This will identify the exact size of all your folders - you can drill down into the subfolders and figure out where your largest culprits are. For example, you might find that your Pictures folder contains both an iPhoto Library and copies that you've brought in from a camera but are outside the iPhoto Library structure. Or perhaps you have a lot of purchased video content in iTunes.
If you find files that you KNOW you do not need, you can delete them. Don't delete them just because you have a backup, since if the backup fails, you will lose all your copies.
Don't worry about "cleaners" for now - they don't save much space and can actually cause problems. Deal with the large file situation first and see how you get on.
Let us know what you find out, and if you manage to get your space back.
Matt

I live in Italy and opened my itunes account with an Italian credit card. I want to access only English itunes and Apple said I need to open separate accounts. Any suggestions?

I live in Italy but am Australian and opened my itunes account with my Italian credit card and address, but that does not let me access itunes in any English country which is what I had wanted. Apple tell me I need to open separate accounts, complete with address and tel. Yesterday they told me I could do that with an itunes prepaid card but on the Aust itunes store the card was considered invalid (obviously because it is in Euro) Any suggestions? I am sure I am not the only person living in another country who needs access to itunes in their mother tongue......how backward is Apple!

To be able to download content from another country's store you need a valid billing address in that country, and be in that country when buying from it.
Apple can only sell content where the content provider's grant them licenses to do so, so if the music etc that you want to buy isn't available in the Italian store then it's because the provider's aren't letting Apple sell it there. Do you have access to other music purchase download sites which have the content that you want ?

I uploaded music to my MacBook and I went to open my iTunes account on another computer and could not access them. How do I do that?

I uploaded music to my MacBook and I went to open my iTunes account on another computer and could not access them. How do I do that?

Welcome to the Apple Community.
The following article(s) may help you.
Understanding Home Sharing
Setting Up Home Sharing On A Computer

Minefield just would not open pages, whatever I tries to type in the addressbar the URL just stayed there and nothing happened. Even if I opened a new tab and put a new url again it did not even start loading the page. This is happening since the last upd

Minefield just would not open pages, whatever I tries to type in the addressbar the URL just stayed there and nothing happened. Even if I opened a new tab and put a new url again it did not even start loading the page. This is happening since the last updates from today or yesterday. I already removed minefield and installed it again
== This happened ==
Every time Firefox opened
== today ==
== User Agent ==
Mozilla/5.0 (Windows; Windows NT 5.2; Win64; x64; rv:2.0b3pre) Gecko/20100728 Minefield/4.0b3pre ( .NET CLR 3.5.30729; .NET4.0E)

Create a new profile as a test to check if your current profile is causing the problems
See [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See also http://kb.mozillazine.org/Browser_will_not_start_up
You can discuss issues with Namoroka 3.6 and Minefield 4.0 nightly and alpha/beta builds at the MozillaZine Firefox Builds forum.
That forum is better suited to discuss such issues.
You need to register on the MozillaZine forum site in order to post at that forum.
See http://forums.mozillazine.org/viewforum.php?f=23

I have just updated my iTunes to 11.1.3. I followed all correct steps, restarted my computer etc. But iTunes will now not open no matter what I try and do. Please help me!!!!!!!!

I have just updated my iTunes to 11.1.3. I followed all correct steps, restarted my computer etc but now I cannot open iTunes not matter what I try and do.
Very frustrating. Have read the trouble shooting info on Apple website but nothing has worked.
Someone please help. I cannot access any of my music.

Open Finder. Go to the "Go" menu in the menu bar. Press and hold Control and click on Library. Go to "Preferences". Find a file named, "com.apple.iTunes.plist" and delete that file. This won't delete your iTunes content. It will reset iTunes. Try it again.

Have a company based itunes account, trying to share itunes on bank owned devices. can't get all devices to keep our shared password on them without requesting user to enter password (which i am not giving them)

i am an IT manager for a bank. we have several company owned iphones. WE have also implemented a mobile device management system to manage our iphones.
We setup acompany based itunes account, trying to share itunes on bank owned devices. This way i can add bank approved apps to the devices through our itunes account and push out to the iphones, and no one can download any other non bank approved apps.
it has been working ok. but recently i had one user who came in. He went to enter in his itunes account on the phone and didn't work. So then came back and my staff and myself have (as much as we can see) removed his email account itunes login from all sections in settings. and entered in our itunes account information, but when you go to the app store, and hit upgrade, it still shows his email account for itunes. I feel like i can't get all devices to keep our shared password on them without requesting user to enter password (which i am not giving them)
How can i troubleshoot his device. i tried changing password 5 times today, rebooted device, and no change.
Jenn McGlynn

i have an MDM application, and i push out the apps i want them to have with our IT apple id account. for some reason when two approved apps needed updating last week, they prompted him for our password. (which i told him to bring phone in and i would enter password).
but somehow he went to try to enter his personal to make it work (don't know why)
somewhere it's keeping his personal email. i went into itunes/apps and our apple id is in there.
there is nothing in icloud b/c we do not allow icloud, so that's clear.

I just opened an itunes account tried to sign in the password was correct the BD was also correct but no luck WHY WHY WHY

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