I just purchased Premiere 13 and the video files won't play in Windows Media Player. I have audio but no video. What can I do? I have Premiere 12 and everything works fine with it.

What can I do?

Bonan
Premiere Elements 13 on Windows 8.1 64 bit
What are your export settings for this finished video from Premiere Elements 13?
For example - are you using
Publish+Share
Computer
AVChD
with Presets = MP4 H.264 1920 x 1080p30
or something different like
Publish+Share
Computer
MPEG
with Presets = MPEG2 1920 x 1080i30
or something different ....
We are going to have to get at your export settings which gets us to the properties of the finished video that you are trying to play in Windows Media Player.
If you take your finished video from Premiere Elements 13 and import that into a new Premiere Elements 13 project with Add Media/Files and Folders,
does it import into the new project. And, when the video is in the new project, does it display video and have audio in the Edit area monitor?
We need more details of the properties of the finished video. Knowing that you have no problems with this matter in Premiere Elements 12 and that
the finished video plays in CyberLink are important, but they do not help to figure out what is happening in 13 so that it does not happen again.
ATR

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