I just recently bought a phone off craigs list from someone else and they didnt restore it so i tried to plug it in and restore it and it said the "apple mobile device is not started" what does that mean? and what can i do?

i just recently bought a phone off craigs list from someone else and they didnt restore it so i tried to plug it in and restore it and it said the "apple mobile device is not started" what does that mean? and what can i do?

You must be running Windows.  AMD is a service that needs to be running in order to sync your phone.  You need to start it as described here: http://support.apple.com/kb/ts1567.

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