I just upgraded to the new OS. Now my wife and I are getting each others texts, and when we send a text to each other, it duplicates. How can we separate our text messages?

My wife and I are getting each other's text messages. How do I turn that off so I get mine and she gets hers?

On each Device, go to Settings>Messages>Send and Receive... and make certain that each device only has 2-items with check marks your phone number and your email address. click on the other persons number and email address such that it is not checked.

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I just upgraded to the new mobile me calendar and now all my calendar entries on iCal have been erased. As I type this the calendar entries are still on the mobile me and iphone calendars. How do I restore the calendar entries to iCal?

I just upgraded to the new mobile me calendar and now all my calendar entries on iCal have been erased. As I type this the calendar entries are still on the mobile me and iphone calendars. How do I restore the calendar entries to iCal?

Please always post your System details when you have a query. The upgrade to the new MobileMe calendar produces different results, and different problems, with different versions of OSX.
Snow Leopard: during the upgrade process your iCal calendars should be moved to MobileMe (this can take some time and you have to wait for it to happen). Once done, your iCal reads the calendars from MobileMe so any changes made in either place will be visible immediately. If this has not happened then this Apple Tech Note provides instructions:
http://support.apple.com/kb/TS3397
Leopard: when the upgrade is completed iCal on Leopard will not be able to see the MobileMe calendars until an additional process is carried out, detailed in this Apple Tech Note:
http://support.apple.com/kb/HT4330
Tiger: iCal on Tiger cannot read the MobileMe calendars, period. The only workaround is to upgrade to Leopard, or Snow Leopard if possible (Intel Mac required).

I just upgraded to the New OS on my Mac Book Pro and now my trackpad does not zoom in or out. I looked at system settings on trackpad and it is set, but does not work How do I get it started?

I just upgraded to the New OS on my Mac Book Pro and now my trackpad does not zoom in or out. I looked at system settings on trackpad and it is set, but does not work How do I get it started?

This is really unfortunate. I'm sorry that nothing works. I was going to mention holding down the power button and doing a force shutdown but you already did that. You might need to take it into the Apple store. I don't know if booting into safe mode would help. You would have to turn off the machine again, hit the start button and hold down the shift key after you hear the tone, but normally you would let go of the shift key when you see the apple logo and spining wheel. Maybe by holding down the shift key after you here the tone will cause the screen to come back on? The other option is to start up from the 'install disk' if your machine came with one. You would insert the disk, then shut down the computer, and hold down the C key right after hitting the start button.
Here's the link for the safeboot
http://support.apple.com/kb/HT1564?viewlocale=nl_nl

I have just upgraded to the new version of itunes on windows7 and now albums added post udgrade wont play when added to ipod.

Hi
I have just upgraded to the new version of itunes on windows 7. I have just added 8 albums (Mp3 format) to my itunes library, synced with my Ipod classic and my wifes ipod nano, the albums have transferred to the devices but wont play when selected. Yet they will play in itunes.
When I select the album on the ipod, it opens up as normal but when you press play nothing happens other than a wining sound from the hard drive of the ipod.
My itunes library is a mix of itune purchases and mp3 purchases and this is the first time I have experienced this issue
Hopefully there is a simple explanation to this

It is working now. I no longer get the message about the item not being available in the US and I can access the store.

I just upgraded to the new 5.0.1 software and now my Ipad won't sync, any ideas?

I just upgraded to the new 5.0.1 software and now my Ipad won't sync, any ideas?

Are you using ITunes 10.5? If so have you upgraded to the OS 5 software? Now it should tell you there's an even newer upgrade to the 5.0.1 when you try to sync your iPhone or iPad. Hope this helps.

I have just upgraded to the new OS X V. 10.10.3 but cannot access my iCloud Drive documents using the resident Pages and Numbers software on my MacBook Pro. Help needed.

I have just upgraded to the new OS X V. 10.10.3 but cannot access my iCloud Drive documents using the resident Pages and Numbers software on my MacBook Pro. Help is needed to access those documents using the resident software on my MacBook Pro rather than the Beta software on iCloud.com.

I have iCloud Drive set on the Finder sidebar and use that to open the Numbers Spreadsheet on iCloud.
OSX 10.10.3
Best.

I just upgraded to the new 4, but not sure how to make sure all my apps (purchases) get over to the new phone from iphone 3. can't seem to find instructions. thanks.

I just upgraded to the new iphone 4, but am hesitant to get it plugged in b/c I don't know how to make sure all the apps purchased on my iphone 3 get to the new phone. can't seem to find instructions so I'm sure it just "does it", but hesitant to literally pull the plug. thanks.

Follow these instructions: iPhone: Transferring information from your current iPhone to a new iPhone, http://support.apple.com/kb/ht2109

I'm running Snow Leopard, do I have to upgrade to maverick or can I just upgrade to the new one?

I'm running Snow Leopard, do I have to upgrade to maverick or can I just upgrade to the new one?

If your Mac's compatible with Yosemite, you can upgrade directly to it.
(116191)

HT4623 I just upgrade to the new system and I can not see or use itunes on my iPone 5 or iPad. How do I fix this?

I Just upgrades to the new system and can not see or use itunes on my iPhone or iPad, please help?

Easy,
Restart your PC, then restart your iPhone/iPad. Then once your computer reboots, connect the devices using the USB cable.
Let me know!
C

I just bought my the new ipad black 64gb wifi 4g, but I really like white one.Because the shop finished white one and I want to buy it immediately and I bought black one. Now Can i change a white?

I just bought my the new ipad black 64gb wifi 4g, but I really like white one.Because the shop finished white one and I want to buy it immediately and I bought black one. Now Can i change a white?

There's nothing anyone here can do to help you return your iPad; we're all just fellow users. Call the store from which you purchased your iPad and ask about their return policy.

PLEASE HELP when I upgraded to the new firefox my old one got deleted which had all my stuff and my mac is only 10.4.11 and wont work please help!!!

PLEASE HELP when I upgraded to the new firefox my old one got deleted which had all my stuff and my mac is only 10.4.11 and wont work please help!!!

Need to Resume download to complete the ongoing Process.
Last Resort, put the iPhone in DFU mode (Google How to do that). Connect in iTunes. Follow on-screen prompts to Restore. All Data would be lost, if not backed up earlier.
To save the photographs you may have to use third party software. Google is your friend.

My mom updated her iPhone to iOS7, and now she has my contacts. Does this mean that she has access to all of my photos as well? How can she 'unlink' our phones? Or, is there anyway that I can get my stuff to disappear from her phone? Thanks

My mom updated her iPhone to iOS7, and now she has my contacts. Does this mean that she has access to all of my photos as well? How can she 'unlink' our phones? Or, is there anyway that I can get my stuff to disappear from her phone? We share iTunes account so I think we are both on the same iCloud.

Welcome to the Apple Community.
If you are using the same ID as a primary iCloud login, then yes she can see your photos in photostream if you have it enabled.
You can use the same ID for iTunes so you can share all your purchases, but you need different ID's for iCloud.
Unfortunately, the mess caused by sharing the ID, will need to be sorted manually, once you both have your own ID's.

I just heard on the news we need to do something to prevent hackers on I phone and I pad. What is it?

I just heard on the news we need to do a simple task on our I phones and I Pads to prevent hackers from entering them. What do we need to do?

Go to settings/General/Software Update. This should offer to update the device to 7.0.6. It may not immediately, as Apple is rolling the release out over time to prevent server overload.

I just upgraded to the new iTunes and now my playlists are jumbled when I print them.

I just up graded to the new iTunes and now when I prints playlists, they are jumbled. It's not my printer...........only happens on iTunes.

Hi kevin n tracey,
If you are having issues with iTunes after an attempted update, you may find the following articles helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
- Brenden

I just upgraded to the new Photo and find a few things missing. May find more later. My Events are gone. Also, the Albums and Projects that I created that were on the left side tab of iPhoto are now gone. Where are they?

Where are my Events from the old iPhoto? Also, where are the albums and projects I created that were on the left side tab in my old iPhoto?

Hersco wrote:
After importing my iPhoto Library no Events became Albums. Some of my Albums are still Albums, but many are missing from the Albums tab and Sidebar. One of the Albums listed has no photos when it should have 142. Another is missing nearly all of its photos. I found some missing Albums by name via the search window. Yet they remain missing from the Albums tab. Very strange indeed. This is one big mess right now! Thank goodness iPhoto still works.
Yes, it's a mess for sure, and I've lost confidence in it for now. First attempt, 5 photos came up missing. Delete and start over, then after second attempt 18 photos go missing. Even one single missing photo is a real confidence breaker for me.
After conversion, and activation of the sidebar, all of my Events were migrated into a single "Photos" Album called "iPhoto Events". Why would I want "legacy" Events segregated into one big Album? What the heck am I supposed to do with that? That's useless if new photos are going to be organized in some other way moving forward. I cannot imagine new photos automatically putting themselves into a new Event inside of the "iPhoto Events" Album... because they won't. I'll be stuck with my old iPhoto Events in this one Album, and the new stuff organized as per Photos. Weird, just weird.
Also, in the "all photos" view, there are dates that are just blank. I think I know why. In iPhoto, I merged various photos into single Events. For whatever reason, within the Library, this left empty folders behind. iPhoto's fault, not mine... I simply dragged & dropped photos to combine Events. Then during Photos import/conversion these empty folders got converted into "blank" days within Photos... this is simply ridiculous. When programming for an import, you'd want to ignore a folder if there are no files inside of it, not convert it into a block of photos that contain no photos. It's nonsensical... you cannot have an iPhoto Event with zero photos, yet that's what was converted over. LOL.
I'm certainly not going to invest the time into cleaning up and moving hundreds of Events and 18,000 photos if Photos can't even do a simple library conversion. Heck, what about the dozens of photos that my iPhone 5S fails to geotag for whatever reason? Can't edit geotags. Can't bulk edit meta data. These are pretty basic functions. Total fail.
I'm going back to iPhoto for a while, hoping Apple eventually cleans up this mess into something usable.

I just upgraded to the new OS. Now my wife and I are getting each others texts, and when we send a text to each other, it duplicates. How can we separate our text messages?

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