I know my Apple ID and password is correct, but then I enter them to activate FaceTime it says one of them is wrong. Can anyone help?
I know my Apple ID and password is correct, but then I enter them to activate FaceTime it says one of them is wrong. Can anyone help?
iMessage and FaceTime are currently experiencing problems it's nothing that you are doing wrong. Just wait it out and check back for iCloud status.
http://www.apple.com/support/icloud/systemstatus/
Similar Messages
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Cannot even unlock my SIM card on my IPhone. I am asked to log on to ICloud. I know that Apple ID and Password is correct. But it is not accepted. I am stuck!
Help!iPhone: About unlocking
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Hi, I'm Puthyrath. I have a problem on my iPad 4 wifi-3G about personal hotspot. I entered apn, username and password correctly, but when I leave this page, it didn't save, all fields become blank. Can anyone help me?
Update to above question:
Hello All,
To anyone with the same problem described above, on THEIR iPad (if it is running iOS 7.0.2):
Go to Settings; Mail, Contacts, Calendars; DELETE your *******@btinternet.com e-mail account, that you originally set up either using 'Other', or the 'BT' option which I am sure was in the list previous to the iOS 7 update.
Then ADD a NEW account choosing YAHOO from the list of options. DO NOT USE 'OTHER'.
Enter the correct details just as you (almost certainly) had already done in your previous attempts using 'other'.
When you see the 'verifying......' and 'the blue ticks' you should be able to exit settings and open your mail app and then receive all your 'old' e-mails again, AND be able to SEND as well.
All my 'old' e-mails, were NOT found in the 'old e-mail' folder though. THEY are still in my inbox.
So this fix worked for me.
After I deleted my account from 'OTHER' and put it in Yahoo, I like other people also ended up with more folders.
I hope this works for you on YOUR Apple devices.
Bob -
I transferred my library to my new computer (old one dead!) and the music transferred to a new library ok, but not my audiobooks. My purchased history doesn't show any purchasing in this format. Can anyone help?
Audiobooks are a one-time only download from the store, so you won't be able to redownload them via the Purchased link. Do you have a copy of them on your iPod or on your backup of your downloads/library ? If not, and if they are still in your country's store, then you can try contacting iTunes Support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Does anyone else have this problem?? Please help. I've done everything I know how and the "support" forums here from the website itself have been absolutely no help
Try this link...
http://support.apple.com/kb/ts3424 -
HT5624 I do not remember my security answers. I just know my Apple ID and password
I know my Apple ID and password but cannot remember the answers to my security questions to change my password??
Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(87782) -
i bought an ipad from a friend but he doesnt know his apple id and password and is stuck at the activation screen what do i have to do to get it unlocked
If you are trying to activate an iPad or iPhone and it is asking for the original owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. No must contact the original owner to get permission to use the device. Are you sure the "friend" who sold you this iPad was the primal owner? If you cannot contact the original owner return the device to "your friend" and get a refund. You will never be able to activate the device and no one can help you do it.
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I know my apple id and password but my new iphone 5 is asking for a voicemail password and I dont know what that is. Can I disable this?
The voicemail password is independent from Apple/your iPhone and is related to your service provider. If you already set a password for your voice mailbox, you would need to input it in order to access your voice messages associated with your cell-phone plan. If you forgot your voice-mail password or did not set one, I'd advise you to simply call your cell-service provider support which should quickly resolve the issue.
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Is there a way to unlock my iphone 4 if I know my apple id and password but forgot the 4 digit passcode to unlock the phone?
You can't. Your only option is to restore the device to factory settings in iTunes.
Restoring iPod to factory settings
B-rock -
i used find my iphone, and now my phone is disabled, but i found it, i dunno my activation lock but i know my apple id and password, so how do i unlock it?
maybe this will help
http://support.apple.com/kb/TS4515 -
How can i activate my iphone 5 if we dont know the apple id and password
how can i activate my iphone if you dont know the apple id and password.
If you’re being asked for your own Apple ID, either use Apple’s iForgot service or contact their Account Security team.
If you’re being asked for someone else’s Apple ID, you need to contact the device’s original owner(if this is you, take the device and its purchase receipt to a physical Apple Store) or the person who set the lock.
(122249) -
i have two security questions but i don't have a rescue email address and i know my apple id and password, what should i do please help me!!:(
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I cannot connect to facetime. My apple id and password are correct. It asks me to check my network connections, but check what? I'm connected to the web by wifi. What else do I need to do?
If you're behind a firewall, try following tip. it'd solve your problem.
http://support.apple.com/kb/ht4245 -
I have one Apple ID and password, when I sign in iCloud enter Apple ID and password but can not Sign up " This Apple ID is valid but is not an icloud account." Why?
You can not create an iCloud account using a PC, set the account up on a Mac or an iPhone/iPad, then you will be able to sign into it on your PC.
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hi all,
my apple ID and password is valid, but appstore says "anmelden nicht möglich"/can't log in. what can it be?
thanks
matthiasI have exactly the same problem. It said I have to reset the password, which is annoying but fine, whatever. However, it won't send me the e-mail I need to do that! I tried a seperate account with my gmail address and the e-mail is sent instantaniously, but my ipns account (the one I really need) isn't recieving any e-mails from Apple at all. I've tried sending it 4 times. Other message boards suggest reinstalling everything, but I really don't want to have to do that, especially since all I want to do is purchase Mountain Lion which requires such actions in itself. Any help would be appreciated. Thanks,
-Sam
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