I bought an ipad from a friend but he doesnt know his apple id and password and is stuck at the activation screen what do i have to do to get it unlocked
i bought an ipad from a friend but he doesnt know his apple id and password and is stuck at the activation screen what do i have to do to get it unlocked
If you are trying to activate an iPad or iPhone and it is asking for the original owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. No must contact the original owner to get permission to use the device. Are you sure the "friend" who sold you this iPad was the primal owner? If you cannot contact the original owner return the device to "your friend" and get a refund. You will never be able to activate the device and no one can help you do it.
Similar Messages
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hai guays,
my friend bought a i pad mini from his friend,now he cant activate that one, but he dont know apple id or password
that asking apple id and password foe activation, that was made from shop when he bought, shop owner also not remember that apple id or password
now i cant activate that one pls help me
sorry for bad englishif you cant locate the original owner for the apple id and password you guys are pretty much out of luck....if your friend knows what emails he had in the past he may be able to figure out his apple id from appleid.apple.com>find apple id
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Is there anyway to unlock the ipad. i dont care if i lose whatever is inside.
If the iPad is locked with a code that prevents you from getting into the SETTINGS app, you will need to physically connect the iPad to a computer that has iTunes. Once connected, you select the iPad device and restore it to factory defaults. The process will be intuitive.
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I really need help.
You can not go any further without intervention from the previous owner.
Find My iPhone Activation Lock: Removing a device from a previous owner
iCloud: Activation Lock -
So I bought an ipad from a friend's friend that was leaving to his home country but the ipad is linked to his account and I can't reach him to ask for the information that the ipad is asking so I was wondering if there is a way that I can reset the ipad without me having to enter his apple id and password.
No, there is not.
That person will have to release the iPad from Find My iPad or you will not be able to use it.
This explains:
http://support.apple.com/kb/HT5818 -
I bought my iPad from a friend and updated to iOS 7.1. Now in order to activate it I need to sign in using the original iTunes account but I can't contact the owner. Is there a way to get past this or should I toss my iPad into the garbage?
Ask previous owner to remove his device from account
http://support.apple.com/kb/TS4515 -
MMy wife had bought an iPad from a friend. My wife already has an iPhone, which is registered to iCloud. She cannot acces iCloud from the new iPad. It says her username and password is not authorised. What do we need to do.
This could be a couple different things.
The device is not authorized to the Apple ID.
Continue setup for the ID on the device.
There is an account issue
Is she able to get signed in at
Appleid.apple.com
and manage the account
Can she get signed in at
Supportprofile.apple.com ?
How many devices are registered to that Apple ID? -
i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible? It does not have the option for software update.
Identify Your iPad
http://www.ifixit.com/Info/ID-your-iPad
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
Cheers, Tom -
Received an authorized unlock code from apple/AT&T for my off-contract 3GS (8GB). Per the “Completing Authorized iPhone Unlock” instructions, I connected to iTunes to back up and restore so my iPhone can be unlocked! But after the restore my iPhone is stuck at the activation screen, it will not activate saying “Your iPhone cannot be activated because the activation server is temporarily unavailable”. I tried this again and again for countless times, no way! I have my old AT&T simcard and other carrier’s simcard. Both will not help. Please help me to activate and start using my phone.
Hello,
I got like the same problem, last days I get message to restore my iPhone, so I did it yesterday and it work very well. In the afternoon I saw that at top in the left corner show invaild sim card or so (only knew the german version). so I restore it again but now it won`t activate after I enter SIM-PIN and it accept it, it shows "No Service".
Anybody can help? My Carrier is o2 Germany.
Thanks! -
My ipad has stopped updating apps. It doesn't even ask for password, it just oges to the apps screen showing empty progress bars. I've re-synced account and restarted but with no luck. Other than deleting the apps is there anyway around this?
OK. I will work backwards.
You certainly don't want to have to delete apps every time that they need an update, for any number of reasons. Losing data first and foremost would be a drag, but the overall hassle would be absurd. All things being equal, you should be able to update apps in the future after you delete them and reinstall them. I delete and reinstall apps all the time and I am also able to update them when updates are available for the apps. I just wanted to know if you had any success in any fashion installing apps.
Resyncing/refreshing the Apple ID/iTunes account wouldn't seem to be the issue either if you can download apps or other content from the iStores. Your ID is being accepted.
That leaves us with I'm not sure what. But I think I would try this trick fix and see if it helps.
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again. -
I connected my friends ipod to my laptop whilst I was playing some songs and closed whatever came up on the screen from itunes. Next thing I know his ipod has been wiped and we can't find his music. How do we get his music back? He hasn't got his laptop anymore so the only music he has was on his ipod.
Hasn't he got a backup of his content on external drives and/or CDs or DVDs ?
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I bought an iphone 4s from Gamestop in California and I didn't get any icloud info for it. Now I am stuck in the activation screen, any suggestions (no jailbreak)?
Take it back for a refund it is "activation locked" to the original owners Apple ID and password.
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How can I recover an old/disused iCloud account. I was having some issues with my apple id so I restored my iPad, I am now stuck on the activation screen as I no longer use the iCloud account i used to set up the iPad and can't remember the address or pas
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
if i bought my ipod touch 32gb in germany where the voltage is 220v and i live in America where the voltage is 110, i will have to wait to get to my home to charge it for first time or I can charge it here and change the voltage of the battery in America?
please i need help, im worried that if I connect my ipod here, it will burn or sometihng bad.Just connect it to a computer's USB port.
Most wall chargers are dual voltage (110- 220 volts) and only require a plug adopter. Check the wall charger to see if yours is. -
When I try to update creative cloud I get a popup to login, I enter my Adobe password but it doesnt work. I reset my password and tried again but it still doesnt work.
Hi,
Thank you for getting back to me. I was able to locate the opm.db file and delete it. (as instructed below) I go to applications>Adobe Creative Cloud and double click. It prompts me to login, it logs in and says there is an update, I click update and it prompts me to sign in with my password, I enter the same password and it doesn't take it. Also, the opm.db file is back in the OOBE folder. Im I launching Creative Cloud incorrectly?
Close the Creative Cloud Desktop application.
Navigate to the OOBE folder.
Windows: :\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete the opm.db file.
Launch Creative Cloud. Try signing in.
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