I lost my iphone the other day, and have tried find my iphone, but its offline. is there any way to put my specific serial number under a lost tag?

my iphone was lost on friday. Find iPhone on iclkoud says its offline. can i put my serial number of my iphone under a lost title or something so when someone tries to put a new plan on it or register it it will alert me??

If it is showing off line, either the battery is dead, the SIM has been removed or the iPhone has been restored. Report it to you carrier. Some offer blacklisting. You can also send a remote wipe to the phone via iCloud. There was also the option to send you an email if the phone is located when you were in Find My iPhone. Report it to law enforcement, change the passwords on all accounts that were on the device. Did you have a passcode on it?

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I have ipod touch 1st gen and it will no longer detect that i have headphones in the headphone jack and so i cannot turn up my volume. Is there any way it can be fixed?

I have ipod touch 1st gen and it will no longer detect that i have headphones in the headphone jack and so i cannot turn up my volume. Is there any way it can be fixed?

Have you tried:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
Apple will exchange your iPod for a refurbished one for this price:
Apple - Support - iPod - Repair pricing
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

I wanted to try the adobe software and sadly it is lagging my Mac computer. Is there any way to uninstall it?

I wanted to try the adobe software and sadly it is lagging my Mac computer. Is there any way to uninstall it?

Baconmaster which Adobe software are you wishing to remove? For information on how to remove the Adobe applications included with a Creative Cloud membership please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

Cannot access iCloud because I don't have the primary email and password I originally set it up with. Is there any way to remove this primary username and password without either the email address and the password?

How do I delete an old iCloud username and password. I have neither of them anymore and cannot access icloud to change settings. Set up a second username and password but icloud still won't rcognize the my birthdate and security questions answers I've answed. hope somebody else has had this problem. Thanks

If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. Please help

I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. There's only a few things that could be my passcode, but because it disables for an hour, it is time consuming trying to figure it out. What do I do? I do not care about having to erase everything since it's new and there's nothing on it, but it was never synced with iTunes.

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

I have been using itunes for 6 years now, and was listening to my music the other day and noticed that some of my songs were stopping short of finishing.

I have been using itunes for 6 years now, and was listening to my music the other day and noticed that some of my albums songs were stopping short of finishing. They just stop and go to the next song. Any solutions?

I have experienced the same problem on my my iPad1, my former iPhone 4 my laptop and even my new iPhone5 though I had really hoped that the new phone and IOS would solve the problem. About 5% of the songs are affected and the stoppage can range from seconds short to a minute and a half. The file shows more of the music left, but it stops playing and goes to the next song. Very aggravating. Appears to happen on purchased and uploaded music.
Any help Apple?

I updated my Itunes the other day and now, when clicking on the itunes icon, the program does not open?? I have tried uninstalling and reinstalling, resetting the computer, checking permissions, running as adminstrator.. nothing is working?? Help!!

I updated my Itunes the other day and now, when clicking on the itunes icon, the program does not open?? I have tried uninstalling and reinstalling, resetting the computer, checking permissions, running as adminstrator.. nothing is working?? Help!!

Amazing steps you've done so far! The great news is this is very unlikely an issue with your iPhone.
I've run into a similar issue lately as well. I narrowed it down to one song that was causing 30 songs not to sync. I removed the song from the sync list (unchecked it) and all 29 songs were able to sync.
You may be running into a similar issue. This may be a problem with this version of iTunes, an issue with one song or a group of songs; hard to know for sure. It's important to narrow down and isolate the cause. Most imporantly get that music back on there!
The way to narrow down the casue add just a few songs at a time (even 1, just to get that first sync finished). Manually syncing is what you'll need here.
Plug in your iPhone, on the Summary screen (shows a picture of your iPhone, the iOS version, Restore iPhone....; etc). Under the Options area at the bottom choose to Manually Manage Videos and Music then choose Apply in the lower right. The music that's on your iPhone now should be removed from your iPhone now. You're now able to sync music manually.
The link below explains how to drag the songs from the iTunes library on the computer on to your iPhone which will start the sync. Add just one song just to see if you can get 1 of those hundreds of songs on there. If you can, awesome! Keep adding until you find the song or group of songs that are causing this issue.
http://support.apple.com/kb/HT1535
Please let me know how things are going.
Cheers!

HT5137 I went to the genius bar the other day and was told that force quitting apps was the single worst thing I can do to my phone or iPad, short of dropping and damaging it, or jailbreaking it. Is this true or false?

I went to the genius bar the other day and was told that force quitting apps was the single worst thing I can do to my phone or iPad, short of dropping and damaging it, or jailbreaking it.That it is bad for the software, firmware and battery. The employee was very excited about the topic and cringed when I force quit in front of him. He gave me the url to read about multi-tasking so that i could read more. But neither that page nor the force quitting apps page says anything about this activity being bad. Is it so bad? If so, why don't we know that? So many people I know force quit in an effort to have fewer pages appear.

Thank you for the feedback. I can breathe a sigh of relief that I can once again clear these pages from my sight. This employee said he tells about a half dozen people a day when they come in with various problems, as he is attributing their problems to force quitting. It's like he was out to save the world, one iphone user at a time. I'm talking *serious* passion from this man!

HT4847 I have a new iphone and cannot delete the backup from icloud. It says that it is in use. I have read some of the other threads and it only seems to be haphazard solutions. Is there a definite way to fix this? I am not able to change icloud accoun

I have a new iphone and cannot delete the backup from icloud. It says that it is in use. I have read some of the other threads and it only seems to be haphazard solutions. Is there a definite way to fix this? I am not able to change icloud accounts.

Follow the steps in wjosten's post here: https://discussions.apple.com/message/13356770#13356770 (for Windows, substitute Outlook in step 2).

I bought a song the other day and it only downloaded about a third of it. How do I fix the problem when iTunes doesn't recognize the mistake?

Bought a song the other day and it did not download correctly. I am over 50 and a little new to using this technology so please pardon me if it is an easy fix. iTunes will not allow me to download it again or to even buy it again, so I cannot figure out how to fix it. Any help will be greatly appreciated.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I've got a 15" white macbook which I bought about 2 years ago. It froze the other day and wouldn't respond so I shut it down. When I turn it on now it comes up with a flashing file with a question mark on it. How can I fix it?

I've got a 15" white macbook which I bought about 2 years ago. It froze the other day and wouldn't respond so I shut it down. When I turn it on now it comes up with a flashing file with a question mark on it. How can I fix it? I've tried a few things i've seen online but the futhest ive got is to put the start up disk in when you makes it go to a grey screen with an apple logo and the spinning wheel which then stops spinning. Can anybody help?

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Just press the Return key on your keyboard once.It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is then click on the Mac OS partition of your hard drive in the left handlist. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

On starting up my new iPhone 4s, it freezes on the apple logo. I have tried the reset buttons trick and have tried restoring again too but nothing works. Any other ideas? Or is the phone simply corrupt in some way?

On starting up my new iPhone 4s, it freezes on the apple logo. I have tried the reset buttons trick and have tried restoring again too but neither works. Any other ideas? Or is the phone simply corrupt in some way?

Did you try to connect in recovery mode and restore without using the latest backup?
Recovery mode and How to back up your data and set up as a new device
If setting up as new device does not work, you'll have to get it serviced or looked at by visiting an Apple Store.
Did you try to remove the ipsw firmware file and restore, to make iTunes download a new copy from Apple?
Those files are located here:
Rename, move, or delete the iOS software file (.ipsw)
iTunes uses "ipsw" files to restore your iPod or iPhone. If those files are unusable, then try deleting them, renaming them, or moving the file to a different directory. This will cause iTunes to download a new copy of the IPSW. When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. If removing the .ipsw file does not resolve a user-specific restore issue, then the issue is caused by other user-specific security software settings or iTunes preferences. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
Mac OS X
iPhone
~/Library/iTunes/iPhone Software Updates
iPad
~/Library/iTunes/iPad Software Updates
iPod touch
~/Library/iTunes/iPod Software Updates
Note: The tilde "~" represents your Home directory.
Windows 7 and Vista
iPhone
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
iPad
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPad Software Updates
iPod touch
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates
Note: If you don't see the AppData folder, you may need to show hidden files.
Message was edited by: Ingo2711

I downloaded the new upgrade for Premier Elements 13 the other day, and now my program will hardly operate and will not do basic functions. What can I do?

I downloaded the new upgrade for Premier Elements 13 the other day, and every since then my program will hardly operate and cannot do most functions. What can I do?

Bill
I went to the Premiere Elements 13 tryout page at the Adobe web site and downloaded the tryout. I used the Firefox browser (latest version).
These are the details according to what was presented to me today
1. In choice of download, I selected Multiple LanguagesIWindows 64 bitI 1.67 GB. I do not have a Windows 7 or 8 32 bit computer.
In your case, you would expect that you used used Multiple LanguagesIWindows 1.50 GB (which would have been the 32 bit version
in agreement with your Windows 7 or 8 32 bit computer.
2. When I pressed the Download button, there appeared
Akamai Download Manager
Browse For Folder dialog - (where I designated Desktop as my save location for the saved file/folders from the download)
3. The first file to download was the .7z which is named Premiereelements 13_LS26_win64.7z (in my case, in yours it should be ...._win32.7x)
File 1 of 2.
The second file to download was the .exe which is named PremiereElements 13_LS26_win64.exe (in my case, in yours it should be..._win32.exe)
4. When "3" is finished, automatically the Install Now comes up with a dialog regarding the .exe with an Open button. Click on the Open button.
5. Next there is a Folder Location dialog which I had set
C:\Uses\Owner\Desktop\Adobe Premiere Elements 13
I clicked next in this Folder Location dialog.
6. Next there was an Adobe Premiee Elements 13 dialog "Preparing Files" with mention of "Extracting Files".
When the extraction process was complete, there was the automatic appearance of the Files Are Ready with a check mark next to
"Launch Adobe Premiere Elements 13. There I clicked the Finished button.
7. Next up was the Adobe Installer dialog and the "Initializing Installer" message.
8. Next came the Welcome dialog with choices of Install or Try. I selected Try.
If you have a purchased serial number already, I assume that you can click install and use your purchased serial number.
9. Next came the sign In Required dialog where I click the Sign In button.
10. Next the Adobe Software License Agreement to which I clicked Accept.
11. Next the Options dialog -
Adobe Premiere Elements 13 4.1 GB
Language English (North America)
Location C:\Program Files\Adobe
to all of 11 I clicked Install.
and said Yes to User Account Control pop up.
12. Automatic Install from there on.
When I looked at my desktop I found saved there
a. the .exe file
b. the .7x file
c. an Adobe Premiere Elements 13 Folder
any of which I believe I could have installed from as I have described to you previously.
If you cannot get the above to work, then you can try going through the process of getting the Adobe Premiere Elements 13 tryout
from
Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
There you will end up with the .exe and .7z downloads. After you download and save these two to your desktop, then you begin the
process by double clicking the exe and following the on screen instructions.
Please review the above and determine how much of it you have been through before and the choices that you have made along the way.
ATR

I purchased Photoshop Elements from Costco the other day and cannot get past the registration of serial

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I've been experiencing the same problem for over a month now...using Windows 7

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