I'm an AT&T employee, what is the number to call to assist family & friends with billing issues?

I'm an AT&T employee, what is the number to call to assist family & friends with billing issues? I've already checked with my director and he couldn't recall it either.  
Thanks.
[edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

There is no such number that I have ever heard of. There is an employee website for submitting service escalations, though.

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