I'm not having access to the purchase/rent movies and TV shows menus and also Netflix

I have access to everything I purchased on my PC. I just cant purchase from the Apple store. The menu doesn't even show on the starting screen.

Welcome to the Apple Community.
Check that you have the correct location entered in the store settings (settings/general). You might also try restarting the Apple TV by removing ALL the cables for a few moments.

Similar Messages

  • Family Sharing Issue: Problem with child account not having access to parents purchases.

    I created a family sharing network consisting of my me, my wife, and my 16 y/o son.  I can see/download my wife's purchases and she can see/download my purchases. I can also see/download my sons purchases.  My son can see my purchases, but when he attempts to download them he gets the error message "Unable to Download: To download shared content, your Family must have a valid payment method." 
    There is a valid payment method and the account and it was verified when sitting up my son's account for family sharing.  I'd note that my son is the only one in the family that doesn't have a payment method associated with his personal account. However, I don't think that's anrequirement to set up family sharing.
    Hopefully, this issue will be addressed quickly.

    KCWolfPck wrote:
    he gets the error message "Unable to Download: To download shared content, your Family must have a valid payment method." 
    Try the solution posted by jsnola here: Re: Family sharing valid payment.

  • Your account does not have access to the forums system.

    Greetings, My name is Jeff, I'm from Netwrix Corporation, which is a Microsoft partner. I have a problem with accessing Microsoft TechNet forum. After signing-in to my account: [email protected], I go to TechNet
    forum, and get a message that:  "Your account does not have access to the forums system." And also I've noticed that all my posts were deleted from TechNet forums. Can moderators tell me why did that happen? Why didn't I receive any warning
    about my account suspension? 
    I've already submitted 2 tickets to MSDN Site Feedback Inquiry but didn't receive any answer.
    I've called Microsoft TechNet at 800-344-2121 and Professional
    Support team at 1-800-936-5800.  But everybody send me to the MSDN Site Feedback Inquiry from which I didn't get any answer.
    Anybody can help me with my problem?

    Hi,
    Is this the profile you're referencing?
    http://social.technet.microsoft.com/Profile/netwrix
    It doesn't appear to be banned, but you're definitely right about there being no activity listed.
    I'd suggest contacting the forums team directly by sending an email to fissues (at) microsoft [dot] com. The admins do monitor this forum, so you'll probably get a response here as well.
    Don't retire TechNet! -
    (Don't give up yet - 13,085+ strong and growing)

  • HT4527 how can i transfer my purchases from one windows pc to another without having access to the pc with the music on as it is broken

    how do i transfer my purchases from one windows pc to another without having access to the pc with the music on it , as it is broken ?

    on new pc - open itunes.  sign into your account.  go to settings.  authorise the pc you are now using.  go to account in itunes store.  download purchases.  simples.

  • I'm having trouble with the purchase of currency in the game Castle Clash locks! In order status says "Back" returns so what? Money at stake so I have not returned!

    I'm having trouble with the purchase of currency in the game Casyle Clash locks! In order status says "Back" returns so what? Money at stake so I have not returned!

    You need to contact the developer of the game, or, the iTunes store support.  iTunes store "MIGHT" issue a 1 time refund.  If you want the credits for the game, talk to the game creator.

  • I have purchased a movie and it has downloaded.   Next, I get a screen the says Terms and Conditions. It says to click Agree but I. Can not find Agree anywhere in the document.  how do I move forward and access the movie?

    I have purchased a movie and downloaded it. Next I get a screen that says Terms and Conditions and tells me to read and click on Agree. I cannot find the Agree anywhere in the document.  How do I move on and view the movie?

    Go to Settings>General>Usage. How much space does it show you have?
    If you connect your phone to your computer, what does iTunes say is on your phone? Do you see a large amount of "Other"? If so, you may have a corrupted database. You'll need to sync your phone then restore it as NEW (not from back up) then re-sync your data).

  • How can I migrate data from an old MBA to a new one without having access to the screen of the old one? The screen of the old MBA is damaged !

    How can I migrate data from an old MBA to a new one without having access to the screen of the old one? The screen of the old MBA is damaged !

    If your "older" MBA has a Thunderbolt port then it isn't that old. See Target Disk Mode about how it's used. Note that without a monitor you won't be able to tell from the screen when it has fully started, and if it succeeded in starting in TDM. If it did, then the hard drive should appear on the Desktop of your new computer. You can then access it to transfer your files. You can even use Migration Assistant or any backup utility to transfer data. Just don't try to transfer system files.

  • Hi there, our mac has an IOS version 10.5.8 and i need to update it to 10.6.8 in order to update our itunes account....when i start softwear update it tells me that nothing needs to be updated and i also do not have access to the mac app store...How can i

    Hi there, our mac has an IOS version 10.5.8 and i need to update it to 10.6.8 in order to update our itunes account....when i start softwear update it tells me that nothing needs to be updated and i also do not have access to the mac app store...How can i update my ios? thanks Matthijs

    Get more information about your computer. Go to the Apple in the upper left corner of any window, then  "About This Mac".  Write down what it says about "version"and report that here.  Now continue to "More Info..."  Copy and paste the information here, but omit the serial number and Hardware UUID (if present).
    If you have a PPC Mac you cannot sync your idevice without a newer computer.  See the end of this post for options.
    If it says you have an Intel Mac you can upgrade to Snow Leopard, but check system requirements first:
    Snow Leopard 10.6 Technical Requirements - http://support.apple.com/kb/SP575
    You can buy Snow Leopard at:
    Snow Leopard disc source - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    After installing run the updater to 10.6.8, then upgrade iTunes.
    Jan. 2014 post by Kappy on doing all this: https://discussions.apple.com/message/24599931
    Options if you cannot upgrade:  iTunes Store purchases can already be downloaded directly. Use iTunes Match to put non-Store music in iCloud, then download to your device from there.  Backup your device directly to  iCloud over a wireless connection.  Photos can be downloaded from the Camera Roll using iPhoto or Image Capture.

  • HT203433 I'm having trouble with the purchased stickers.

    Dear iTunes Store Help Center
         I'm having trouble with the purchased stickers. I purchased LINE Sticker, Doraemon & Doremi. But Sticker are not show in my Sticker history and can not use sticker (Doremi). Please advise me what to do.
    My registration details:
    - Country : Thailand
    รายการ
    ผู้พัฒนา
    ประเภท
    ราคาต่อ หน่วย
    LINE, Doraemon & Dorami
    รายงานปัญหา
    NAVER JAPAN
    การซื้อผ่าน App
    $1.99
    LINE, Doraemon
    รายงานปัญหา
    NAVER JAPAN
    การซื้อผ่าน App
    $1.99
    ยอดรวมของใบสั่ง:
    $3.98
    <Personal Information Edited by Host>

    Most of the people on these public forums, including myself, are fellow users - you're not talking to iTunes Support here. I've asked the hosts to remove your email address from your post.
    Have you tried the help on the developer's site : https://line.naver.jp/help/iphone/en/serviceId/10155/sp ?
    If you haven't received the items then you contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT203433 I do not have access to my purchased audio books suddenly only my purchased music. Why?

    I do not have access to my purchased audio books suddenly only my purchased music. Why?

    That's not the issue iCloud was not a option and backing up previous purchased audio books was not a problem but now it is. One download or more like one year etc...? Otherwise its back to the dark ages. Perhaps but then why has support not responding if its this simple? iCloud now gives another money grab opportunity light. Oh I'm sure a notice was posted by iTune and now my purchases have lapsed. It's only money what I don't agree with is the terms changing wasting my time and not responding. I've asked the questions, done the requirements but iCloud is a mess for if not managed daily. They change terms and environments as they please. Hey it's in the fine Print buyer beware.

  • My deceased brother's IPad was given to me but it is locked and passcode protected.  I do not want access to the data on it, but would like to be able to use it.  Can it be unlocked and reset to factory settings?  Thanks!

    My deceased brother's IPad was given to me but it is locked and passcode protected.  I do not want access to the data on it, but would like to be able to use it.  Can it be unlocked and reset to factory settings?  Thanks!

    You can try this: If you can't update or restore your iOS device
    If he had not turned on Find My iPad then it will work, if he had you will run into Activation Lock. If you do run into it you can take a copy of the will (or probate finding if he died without one) and/or a Letter Testamentary and ask if they can look up where he purchased it. If they can, and you have the other documents, they can reset it for you.

  • Is anyone else having issues if they purchased a Season and it is NOW not allowing downloads without charging again

    is anyone else having issues if they purchased a Season and it is NOW not allowing downloads without charging again
    I get my email to download then ... it won't.   I go to the store and its showing charges again... rather than PURCHASED

    Not just you. I too am having this issue including with a movie I just purchased.
    If you follow mario49's advice they will eventually help you by posting the purchases to your account again (not actually fixing the current issue) but be VERY specific with them and be prepared to explain your issue about 4 times (I have taken to just copy and pasting) before they actually read what you told them and help out.
    e-mail 1: Response was to explain the difference between a season pass and individual orders (even though I attached the season pass order number to the issue message).
    e-mail 2: Reponse explained how to redownload episodes again (even though I had clearly stated it was a latest episode on a season pass).
    e-mail 3: I may have yelled a little bit here.
    e-mail 4: This one was a complaint about the pre-order that was charged but also now giving me the "you haven't paid for this" message. I attached the earlier complaint # to this one and got they same service person. This time he re-posted every episode from the above season pass to my account and my movie so I got the new episode I was looking for and about 5 others I was not.
    Now I just have to go through all of this for my other 11 season passes that won't download either.
    Good Luck.
    Lee
    PS is it just me or does everyone get the impression Apple has now farmed out thier customer service to Mircosoft?

  • What do I do when my iCloud account is not the same as my Apple ID? And I do not have access to the e-mail address that the iCloud account is set-up under.

    How do I get access to the iCloud account to remove/change it on my phone to match my Apple ID?
    iPhone 4, trying to access iCloud
    cannot remember password
    do not have access to the e-mail that the iCloud account is created under
    have an Apple ID, it is a different e-mail than the iCloud account.
    Went to store and the person there tried a number of things. I tried all manners of possible passwords as well.
    End game: Just want to have an iCloud account I can use on my iPhone.

    Do the following:
    Make sure you are signed into iMessage and FaceTime with your current ID.  If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
    Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.)  Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID).  Then go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address back to the way it was.  Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

  • Excise rate and value is not getting defaulted from the purchase order

    Hi all,
    While capturing excise invoice , the excise rate and value is not getting defaulted from the purchase order and in Excise Item Tab BED,AED,ECS is Zero at both header as well as item level for only one material in STO process and if we are doing same process taking other material all things are coming perfectly and We are maintaining condition with respect to vendor,plant and material combination.Any input related to this will be helpfull and rewarded.
    Regards
    Vishal

    Hi,
    Follow STO Process for this;
    1.Create a vendor for the company code of receiving plant, using account group: 0007 using T-Code XK01.
    2. Assign this vendor to Delivering plant
    Go to XK02 >Purchasing view>Extras>Add. Purchasing data>Plant
    3. Create internal customer with the sales area of the vendor. Go To XD01
    4. In pricing procedure determination relevant to STO, assign document Pricing Procedure and customer pricing procedure appropriate for STO to get the pricing in the invoice.
    5. Maintain condition records for the relevant pricing condition.
    6. Some more setting for STO: Go to MM> Purchasing > Purchase Order > Set up STO > define shipping data for plants > Go to Receiving plant >assign customer here & Supplying SA (for billing) to Receiving plant here
    7. Go to MM > Purchasing > Purchase Order > Set up STO > define shipping data for plants > Go to Supplying plant and assign the sales area of receiving plant.
    8. Go to MM > Purchasing > Purchase Order > Set up STO > assign delivery Type & Checking rule
    Assign the delivery type to document type. In this case, Delivery type NLCC is assigned to Document type NB
    9. Go to MM> Purchasing > Purchase Order > Set up STO > Assign document Type, One step Procedure, Under delivery tolerance
    Assign the document type NB to supplying plant and receiving plant
    10. After all settings, Create the STO using T-Code: ME21N and maintain pricing conditions of freight and Save.
    11. In supplying plant Maintain condition record in sales using VK11 the same will flow in receiving plant when referring the OBD no during MIGO.
    10. Create Delivery: VL10G
    12. Picking, PGI: VL02N
    13. Billing: VF01
    Save the document and its done
    14. J1IIN - Outgoing Excise Invoice
    15. MIGO - Goods Receipt against outbound Delivery
    16. J1IEX - Capture & Post Excise Invoice
    Rgs

  • I am facing issues with my music on my iOS device. I have five devices connected to my apple id. And out of which a Windows Machine and iPhone is not able to sync the purchased songs on the the Windows machine and the iPhone.

    I am facing issues with my music on my iOS device. I have five devices connected to my apple id. And out of which a Windows Machine and iPhone is not able to sync the purchased songs on the the Windows machine and the iPhone. The iPhone4 shows the songs are not supported and on the Windows Machine the songs do not play completely. Can anyone advice what could have gone wrong ? Because rest of the devices are synced to MacBook and they are able to sync the content normally.  I have even subscribed to iTunes Match but the problem is still not fixed.

    Firstly...  a little Clarity...
    Devices refer to iDevices... iPod... iPhone... iPad. ..   Not Computers.
    Authoriation applies ONLY to Computers... of which there is a Limit of 5 per Apple ID.
    If the issue is with iTunes on your Windows Computer... Perhaps you need to Re-install iTunes...
    See Here... to Uninstall and Re-Install iTunes...
    http://www.apple.com/support/itunes/install/

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