I'm not receiving text messages on my new iPhone. What's wrong?
I'm not receiving text messages on my new iPhone. What am I doing wrong?
Nothing so far, other than to look for answers. I'm a newbie to this. I can successfully send messages, but I can't receive them, other than an initial message from my cell phone carrier confirming my plan with my new iPhone 4S.
Similar Messages
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I cannot receive text messages on my new samsung phone from any of my old iphone contacts. I was told that I need to close my icloud in order to fix this problem but i can't find a way to close my icloud account. Help...
You can try changing the password for the Apple ID you were using for iMessage on your iPhone by going to https://iforgot.apple.com. If that doesn't help, you'll have to contact Apple support for assistance: http://www.apple.com/support/contact/.
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LG Revolution not receiving text messages from iphone user
I am not receiving text messages from iphone user, sporatically. The messages are showing as reveived on Verizon website in usage detail, but not being received on my phone.
This issue needs fixed asap! I have a few suggestions that should help you get this resolved. If they are showing up in the usage details, that means they are hitting the Verizon network, but for some reason they are not showing up on the phone. I recommend clearing the cache from your messaging/text messaging programs. Go to settings> applications> manage apps> all> Messaging/Text Messaging> Force Stop/Clear Cache/Clear Data. Erase the old text threads that you have saved and retry.
If that doesn't work, please let us know the following:
1) Do they come in delayed or not at all?
2) Do you have any 3rd party messaging apps installed?
3) Do they have any problems receiving messages from you?
4) When they're sending messages, are they directly to you, or do you have this problem when the iPhone user sends to a group of people?
Thanks for the additional info! I'm sure we can find a fix.
Regards,
MikeS_VZW
Follow us on Twitter @VZWSupport -
I CAN NOT RECEIVE TEXT MESSAGES FROM PEOPLE USING IMESSAGE
On an iPhone your iMessages will go to your phone number.
You can select another email to use on iPod or iPad.
Go to settings
Messages
Send and receive
Check your phone number and uncheck the common Apple ID you share so your messages will not go to other devices. -
My MOTO X was working fine, then all of a sudden, I can not receive text messages. I have checked the settings and they look correct to me, and I have done everything the web site recommends, except wiping the phone and starting over, to try and fix it. Has anyone else had this issue, and how did you resolve it?
Thanks so much.That's strange that your Moto X wont receive any text. Thank you for trouble shooting the issue. Let's see what's going on! Does your device have any physical or liquid damage? Does anyone else have an issue with calling or texting? What zip code are you in?
VanetrisC_VZW
Follow us on Twitter @VZWSupport -
Why is my iphone 5c not receiving text messages?
My iphone 5c is not receiving text messages? What should I check?
Hi, sock888.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing issues with Messages.
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Cheers,
Jason H. -
I am having trouble sending text messages. They aren't always going through. And sometimes I'm not receiving text messages. I also have voicemails that I didn't receive until late at night that were left early in the day. I need to resolve this issue ASAP!
julie@remax,
I know that this would concern me just the same and we want to make sure that your device is connected and receiving these notifications when available. How long have you been having this issue? Are you receiving a specific error message when sending a message? Are you aware if this happens in one location specifically or everywhere you go? Does the issue with messaging occur with all numbers? Share some details, so that we may assist.
AdamG_VZW
Follow us on Twitter @VZWSupport -
IPhone5 will send but not receive Text messages
IPhone5 will send but not receive Text messages. Specifically, I can send my grown son text messages, but he can not reply to them, nor can he send me new texts. He and I are both on Verizon, and he has a Droid phone. His texts can be recieved by his mother, who can forward them successfully to me. When I initally received the phone (Dec 2012) I could receive and send texts with my son with no difficulty. The trouble began (as near as I can tell) when my phone was upgraded to 6.1.1. This is a significant problem and I would like it resolved as soon as possible.
Scouter, let's get you reconnected with your son, via text message. Make sure that your text messaging feature is enabled in Settings>Messaging:
enable iMessage ON
enable "Send as SMS" to ON
MMS Messaging ON
You will also need to reset the network connections in:
Settings>General>Reset>Reset Network
Finally, power cycle your phone off/on and try to send your son a text message. Keep us posted. We're here to help you.
LasinaH_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT -
My ipad is not receiving text messages and now also has a subject bar what is going on?
My ipad is not receiving text messages and now also has a subject bar what is going on?
Settings>Messages>Show Subject Field>Off
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I am not receiving text messages on iPad
I am able to send and receive text messages (iMessage) from my iPhone, iPad, MacBook Pro, however I have a friend trying to send me messages from a Samsung cell phone and they only show up on my iPhone. Can anyone explain this/ help me?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
I am not receiving text messages on my phone
I am not receiving text messages on my phone
I am having same issue. My text messages don't recognize iPhones and are sending as a text message and I cannot get text messagesn return.
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I upgraded from Iphone4 to Galaxy S4 and not receiving text messages from Iphones.
I upgraded from Iphone4 to Galaxy S4 and not receiving text messages from Iphones.I went to https://supportprofile.apple.com/MySupportProfile.do and unregistered my old iPhone to resolve the issue. It's been one day and I cannot recieve text messages from Iphones
Verizon wiping out old phones would have nothing to do with it. The phone is no longer associated with the number, so wiping the phone would have no effect. It is your Apple ID which is the problem. You have iMessage turned on for your Apple ID. iPhones which have your Apple ID associated with your contact will send texts to your Apple ID, not your phone #. If you have another Apple device which can use iMessage, you could turn off iMessage in that device, but as long as your friends have your Apple ID associated with your contact and you have turned on iMessage in an Apple device and never turned it off before switching from an Apple device to another platform, you will have this problem.
You can bet that Apple will not address the problem, as they don't see it as a problem if someone is using a phone other than an iPhone. Apple expects no one will ever switch away from an iPhone once one has been used. Therefore, no problem for them to address.
The problem lies with Apple wanting their users to go through yet another proprietary interface, iMessage, which the MAJORITY of all smartphone users do not have access. -
Unfortunately messaging has stopped and not receiving text messages
I, am also having issues with "unfortunately messaging has stopped", AND, NOT receiving text messages. I also have 2 other Droid Ultra's on my account doing the same thing. This is totally unacceptable!!! I am not paying $600 for a piece of crap phone that does not work. I had my phone recently replaced because Verizon thought that was the problem. I can't even get the message screen to stay up long enough to type a message, if it opens at all!
Also I am getting tired of NOT receiving messages sent to me! When I do get them, the icon tells me I have a message with a number usually no more than a designation of 2 but reverts back to a 1, and, when I open the message, read it, and close out of it, if it does not close out on its own because of stopped messaging, the number on the message icon does not clear out. I have to turn off the phone and restart it to clear it. This is not acceptable and I would expect better from Verizon, not the run around!! If I had to send an urgent message and get a reply, do to the fact I am disabled, and this is my only way to communicate, that this is extremely unacceptable!!!!
I expect this to be resolved yesterday, not when you all get around to it, OR, issue me a Samsung!!! I am sure all of the others would agree!!!
I look to hear from you ASAP!!Hello,
I am using the messaging app that was preloaded with the phone, the green face icon. I do not have an "Android Keyboard" app, but I have cleared the cache on the "Messaging" app, several times. I have also gone to the Verizon store where an associate did a soft reboot, telling me that would work. A very short time later, the error message started appearing again--so this did not work either.
The error message comes very sporadically. Sometimes several in a few minutes, other times not for hours. -
I am not receiving text messaging!
I am not receiving text messaging but I can send text
I can't send texts
How did you figure out how to get iPad to recognize addresses to text to? -
Thunderbolt is not receiving text messages
I recently purchased a thunderbolt, approximately a month and a half ago. It was working completely fine until about a week ago, when I started having issues with not receiving text messages. It can be resolved by resetting the phone, but there's no way to know whether or not I need to do that unless I'm in the middle of a text conversation and I suddenly stop receiving messages. I know my messages are going out because I can still communicate through facebook and other non SMS or MMS applications, and all other functions work properly, but this happens once or twice a day, and is extremely frustrating.
I'm having the same problem. My Thunderbolt is a refurb I received when my first Thunderbolt died this past fall. I never had any SMS/MMS issues until very late February. The problem is that I cannot receive any text messages. Sending messages works fine, but I cannot receive any. If my wife sends me a message, her phone will say it goes through, but I get nothing on my end. This was a huge problem when I went 4-5 days without receiving any texts since I didn't know I wasn't receiving the messages.
The problem resolves itself when I reboot/restart the phone, but I don't want to have to reboot my phone every night. The most recent time, I went 2 days without any texting problems before the "can't receive" issue came back.
My Thunderbolt is STOCK (radio, ROM, etc.). I have no 3rd-party texting apps -- I'm using the stock messaging app.
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