I'm playing clash of clan game now,why I can't purchase gem?The bank staff told me my credit card is no problem,he ask me contact apple iTunes support.

If you are getting a message to contact iTunes Support when you try to buy them then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem when you try to buy them ... ?

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HT1918 I am unable purchase content from the iTunes Store. I play Clash of clan game. I can not buy GEMS in the clash of clan game by my account.

I am unable purchase content from the iTunes Store. I play Clash of clan game. I can not buy GEMS in the clash of clan game by my account.

What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (on these forum we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

In the Clash of clans game it won't let me buy gems

In the Clash of clans game it won't let me buy gems? can anyone help me?

What happens when you try?
Go to the developer's support site
Contact iTunes
Apple - Support - iTunes - Contact Us

When I want to buy gems for clash of clans it says cannot complete transaction and to contact apple/iTunes support. Can you help me

When I want to buy gems for clash of clans it says cannot complete transaction and to contact apple/iTunes support. Can you help me

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I have an apple id and also have the credit card details in it. I am trying to buy credits on Viber, but it is not purchasing and telling me to contact Apple iTunes support center. What do i do now?

I have an apple id and also have the credit card details in it. I am trying to buy credits on Viber, but it is not purchasing and telling me to contact Apple iTunes support center. What do i do now?

Contact Apple iTunes Support Center as directed in the message.

How can I purchase Adobe Export PDF (I have a French credit card), although I am now in Serbia ?

How can I purchase Adobe Export PDF (I have a French credit card), although I am now in Serbia ?
Thank you

I have a similar problem. I have Australian credit cards and wish to access the Greek iTunes apps.
I am in Australia at the moment and when I try to purchase an app, it won't accept my credit card.
Can you help please, I'm new to Apple products and I am not sure what to do.
Thanks.

Why I can't purchase gems for my clash and clan

I had purchased a few time before,was ok ,now I wan to make a purchase , come out with a message,please complete my transaction in iTunes support

To Contact iTunes Support...
Use this Link > Apple Support iTunes Store Contact

Iam unable to purchase chips from pokerist game it's is saying your purchase can't be completed for further assistance contact apple iTunes support

pls help I want to buy rite now n pls make me to buy iam unble I snt know y before 3 days I was able to buy after buying I removed my card details. N again iam given all my card details but iam unable y I dnt know pls help me out

Click here and ask the iTunes Store staff for assistance.
(115967)

HT1725 Why i can't buy gems in clash of clans ?

Why i can't purchase gems in clash of clan ?

No idea, as you have provided no info at all about your issue.

HT3702 I can not purchase "gem" on a game

Its about itunes store. When i try to buy gems on game "Clash of clans", it alway said " contact itunes support". Please advice. I have no problem with my credit cart limit or something like that.
i have purshased 3 or 4 time with same account and same credit card.

I noticed that i am from Turkey and i am using itunes Turkey store so i am not trying to buy anything from united states itunes store. In addition that, i was able to buy same gems with same username same pasword. I can buy 500 gems from store but i couldnt purchase bigger gems on game clash of clans. Although Sometimes i can buy bigger sometimes not.
They told me i am unauthorised uneted states itunes store but i am not using that store to buy and i can purchase all other things on itunes store....
So what is the problem with this gems. May be they dont want to give me:)

HT4314 Hi i need help please i been playing clash of clans over 13 months. And today o realise what someone using my game Centra. Someone playing on my game Clash of Clans. I been change my Apple ID password, email, but doesn't work. Then I playing game I

Hi i need help please i been playing clash of clans over 13 months. And today o realise what someone using my game Centra. Someone playing on my game Clash of Clans. I been change my Apple ID password, email, but doesn't work. Then I playing game I can see what someone else trying connecting to my game And I don't know what to do.So if you can help me please? I don't wanna lose my game.

Contact iTunes
Contact iTunes

Hi i need help please i been playing clash of clans over 13 months. And today o realise what someone using my game Centra. Someone playing on my game Clash of Clans. I been change my Apple ID password, email, but doesn't work. Then I playing game I can se

Hi i need help please i been playing clash of clans over 13 months. And today o realise what someone using my game Centra. Someone playing on my game Clash of Clans. I been change my Apple ID password, email, but doesn't work. When I playing game I can see what someone else trying connecting to my game And I don't know what to do.So if you can help me please? I don't wanna lose my game.

Hello Vaidas Vaidas,
It sounds like you are noticing someone else is accessing your Clash of Clans data by playing the game and you have tried to reset your Apple ID password. If you are following the steps outlined in this article:
Apple ID: Changing your password
http://support.apple.com/kb/ht5624
What is preventing you from changing your password? Any error messages or prompts?
Thank you for using Apple Support Communities.
All the best,
Sterling

What do I do if someone is hacking into my Game Center so I can't play clash of clans anymore because only one person can play at one time?

What do I do if someone is hacking into my Game Center so I can't play clash of clans anymore because only one person can play at one time? I changed the password but soon discovered it didn't help. I want to play Clash of clans but every so often the person comes back on. is there a way for Game Center to log off all the accounts, so the hacker will be gone?
Please help me with this problem

Your iPad can be hacked only if it's been jailbroken. Has it?

Is it possible to play Clash of Clans on an IPad and an IPhone but have 2 seperate games?

I have been playing clash of clans on the iPad for a while and my boyfriend wants to start one too on his iPhone - but they have the same Game Centre .. He downloaded the app and when it loaded it asked If he wanted to load the game from the IPad he pressed cancel and it began the game from scratch but if he continues will it erase my game? Or will it be separate and have no effect?

I'm not aware of anything specifically for the screen, but there is a general reset which may or may not help : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
If that doesn't help then you could try restoring to your last backup or restoring back to factory defaults.
Do the parts of the screen where you having problems no work on any apps ? It may be a hardware issue with the iPad, in which case you may need to contact Apple.

HT201272 Two Clash of Clans Games, 1 Apple ID - How do I get one game to a new iPad?

My son has two Clash of Clans games going on two different devices that are on the same Apple ID. One is on our iPad and one is on is iPod touch. We now have an iPad Mini and want to put the COC game from his iPod, which we have spent a lot of money on, onto the iPad mini, but it always reverts to putting the bad game that we have not spent any money on onto the new mini iPad. How can we put the one on his iPod on our iPad mini?
I have tried to back-up his iPod touch via our iTunes account and restore the mini iPad as a version of his iPod, but this did not work.
The GameCenter ID is the same on both devices. The only difference I can tell is that the GameCenter version on his iPod touch seems to be an older version. We cannot upgrade it though.
We have spent a lot of money on the COC version on his iPod, so we would prefer to put that game on our mini iPad or even on the older iPad if we could only delete it.
Does anyone have any idea on how to help? I have spent so much time trying to figure out how to fix it.
Thank you!

https://supercell.helpshift.com/a/clash-of-clans/?p=ios

I'm playing clash of clan game now,why I can't purchase gem?The bank staff told me my credit card is no problem,he ask me contact apple iTunes support.

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