I'm trying to activate my new iPhone 5c.  Thought I did everything I needed to do but it's still saying it's not activated.

I'm trying to activate my new iPhone 5c.  Thought I did everything I needed to do but it's still saying it's not activated.  Also, how do I deactivate my old phone (LG Cosmos).

    Your patience is greatly appreciated joanr1331! Let's get your iPhone 5c activated once and for all. May I have you remove the sim card, reboot, and reinsert, & retest. Keep us posted with your findings.
Thank you…
ArnettH_VZW
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