I'm trying to change my BlackBerry ID, I no longer have access to my old email account - what can I

I'm trying to change my BlackBerry ID, as I can't remember the password, I can't reset it as I no longer have access to my old email account. What can I do?

Oh. You had not said you had tried that. To enter a NEW BlackBerryID on a device existing with an old BBID, you must perform a security wipe on the device first.Switching the BlackBerry ID on the BlackBerry PlayBook or BlackBerry 10 smartphone:In order to switch the BlackBerry ID that is associated to the BlackBerry 10 smartphone or a BlackBerry PlayBook tablet, a security wipe will need to be performed.Warning: Performing the security wipe will result in loss of stored data on the smartphone or tablet. Be sure to create a backup and also transfer files to a computer prior to performing the security wipe.Prior to performing a security wipe of the smartphone or tablet, transfer files to a computer so the files can then be transferred back to the smartphone or tablet after the security wipe is complete and the new BlackBerry ID is configured.If you are moving to a new device or tablet you can backup your data, complete a security wipe (to remove the BBID), sign in with the same BBID on the new device, and restore your data.If you are completing these steps due to loosing access to your BBID account you will not be able to restore any data as the same BBID account must be used to complete the restore process.See the following links for information on backing up data:KB26068 - How to transfer files to and from the BlackBerry PlayBook tablet and BlackBerry 10 smartphone.Manually synchronize music files to the BlackBerry 10 smartphone or BlackBerry PlayBook tablet.Import your contacts and calendar appointments from Microsoft Outlook.To perform the security wipe:On the BlackBerry 10 smartphone, see KB33591.On the BlackBerry PlayBook tablet, see KB27188.Once the security wipe has been completed, a new BlackBerry ID can be created on the smartphone or tablet during the initial setup.
Details:  Article ID: KB26694 How to switch the BlackBerry ID account on a BlackBerry smartphone or BlackBerry PlayBook tablet

Similar Messages

  • I'm trying to change my apple ID on iPad but won't let me until I give the old password to old ID. I no longer have access to the old email so I can't even change the old password.

    I need to change my old Apple ID to my new. I don't know the password to the old ID and no longer have access to this email. Is there an easy way around this?

    I'm with JC4567, I have my old email turn up when going into my iCloud settings. It won't let me change the email to my new one (this new email and password are already updated on my PC. Why can't it just automatically update all other devices with it???), it's grey'ed out so I can't click and edit. I read somewhere that if we delete (older ios) or log off (newer ios) iCloud in the Settings then we can log in with the new AppleID and password. When I tried that it brought up my old AppleID and demanded my old password to my to turn off the "Find My iPhone" part in the iCloud. So I couldn't delete/log out of iCloud without turning off Fimd My iPhone. Catch 22. How do we fix that?

  • How man I change my Apple ID? I no longer have access to the old email address

    To set up devices such as iCloud I'm needing to verify an email sent to my acct, however I can no longer access that email address, so I need to change the email address to my current email address. How can I do this -from my iPhone? Please please!!

    You need to create another non-Apple email address - a free one from GMail would do - and then go to http://appleid.apple.com and change it there.

  • I had to set up a new email ID, because I no longer had access to my old email address and Adobe was forcing me to change password, but I could not access the verification email. Now I cannot read my books under my new ID, even though I got Adobe support

    I had to set up a new email ID, because I no longer had access to my old email address and Adobe was forcing me to change password, but I could not access the verification email. Now I cannot read my books under my new ID, even though I got Adobe support to set up my new ID.

    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • When I want to change my desktop pattern, I no longer have access to my iPhoto as a choice. I am just given the Apple pictures and colors. I have OS 10.9.4 on a MacBook Pro.

    When I want to change my desktop pattern, I no longer have access to my iPhoto as a choice. I am just given the Apple pictures and colors. I have OS 10.9.4 on a MacBook Pro. I could always choose any photo in my iPhoto for my desktop, but no longer. This problem is only about a month old and I can't figure out what to do.

    When I want to change my desktop pattern, I no longer have access to my iPhoto as a choice. I am just given the Apple pictures and colors. I have OS 10.9.4 on a MacBook Pro. I could always choose any photo in my iPhoto for my desktop, but no longer. This problem is only about a month old and I can't figure out what to do.

  • Just moved- do I need to change my Apple ID and email address on record since I no longer have access to my previous emails?

    Just moved- do I need to change my Apple ID and email address on record since I no longer have access to my previous emails?
    I used to be with roadrunner and no longer have roadrunner. I now have a gmail account.

    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    iOS: Changing the signed-in iTunes Store Apple ID Account
    http://support.apple.com/kb/ht1311
     Cheers, Tom

  • Trying to change my icloud apple id to match my itunes apple id. i lost my password and i don't have access to very old email address it keeps wanting to send my password to. please help!!! this is driving me mad!

    I've been trying to change my icloud apple ID to match my itunes apple ID so i can manage my storage.  I haven't turned on the cloud since i got the phone.  I've forgotten my password for the icloud apple ID and i do not have access to the OLD OLD OLD email address its trying to send my password to.  Can someone please tell me how i can make this change without knowing my old password???  Can't manage storage or buy more without knowing the old apple id for icloud. 

    Hello, nikkihutchins10.  
    Thank you for visiting Apple Support Communities.  
    I understand that you are attempting to reset your Apple ID password.  I would try resetting your password via answering the security questions instead of sending the email.  The first article will walk you through that process.  If you are still unable to reset your Apple ID password, see the steps in the second article.  
    If you forgot your Apple ID password 
    Contact Apple for help with Apple ID account security
    Cheers, 
    Jason H.  

  • HT4436 When I first purchased an iPhone, I used an email I no longer have access too when creating my account.  I've changed this email for my regular iTunes account, but the cloud defaults to the old email address as the account.  How do I change this?

    How do I change an iCloud account using an old email address I no long have access too?

    Welcome to the Apple community.
    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.

  • How do i change my password if i no longer have access to old email address

    I have an iphone 4 that I have used for last 2 or 3 years.
    I recently upgraded to 7.1.1
    I need to upgrade an app, I only use the phone occaisionally and cannot remember the password for the App store but I still have the screen unlock PIN number.
    I cannot request a PW reminder because the domain name for the email no longer exists, hence I no longer am able to request a reminder.
    I entered the DOB but I must have entered the wrong DOB originally, how can I donwload a new version of the app (SUMUP)

    I would say that calling apple would be your best bet at this point.
    800 692 7753
    Either you're typing in the wrong email address to reset, or you did type in the wrong birthday to start.

  • Cant change security questions because i do not have access to my recovery email. I called apple support and they just sent me a password reset.

    This is really annoying and i just want to use my itunes credit! Apple support didnt help at all and at this point im ready to give up. it shouldn't be this hard!

    How did you contact support ? If you've forgotten your answers and don't have access to the rescue email address that you put on your account then you should be able to get the questions reset by contacting Support in your country via this page : http://support.apple.com/en-us/HT5699#C - is that what you used ?
    When they've been reset you can then update your rescue email address for potential future use : http://support.apple.com/en-us/HT201356

  • I do not have the 'Advanced' tab on the menu bar. I am trying to change ringtone on my iphone 4s. Have done the following: Right cick on song, entered the start and stop times, but unable to proceed as need 'Advanced' tab in order to change to option.

    I do not have the 'Advanced' tab on the menu bar. I am trying to change ringtone on my iphone 4s. Have done the following: Right cick on song, entered the start and stop times, but unable to proceed as need 'Advanced' tab in order to change to option.

    You don't need to upgrade your software.  But if you're struggling with Spry, IMO you should cut your losses and switch to something better for the longrun.
    If you have a budget to work with, I highly recommend Project Seven's Pop-Menu Magic 3.  It's easy to use in DW CS4, 5, 6 or CC.  More importantly, it's bullet proof and works in all devices. 
    Pop-Menu  Magic3 by PVII (commercial DW extension)
    http://www.projectseven.com/products/menusystems/pmm3/index.htm
    If you don't have a budget to work with, you can roll your own menus with jQuery plugins.  A bit more effort on your part, but they perform better than Spry.
    jQuery Superfish
    http://users.tpg.com.au/j_birch/plugins/superfish/
    jQuery MegaMenu2
    DEMO:
    http://www.geektantra.com/projects/jquery-megamenu-2/
    DOWNLOAD:
    http://code.google.com/p/jquery-megamenu/
    Nancy O.

  • I'm trying to change my ICloud e-mail to match the one associated with the Apple ID? Can someone tell me how to do this? Seems like the phone won't accept the new one, the message states "you already have acct associated....."  (a given!!)  I need help !!

    I'm trying to change my ICloud e-mail to match the one associated with the Apple ID? Can someone tell me how to do this? Seems like the phone won't accept the new one, the message states "you already have acct associated....."  (a given!!)  I need help !!

    You made a purchase and exhausted the credit on your card before it processed. All purchases are final. Contact iTunes Store support. You need to settle up before you can purchase or download anything else.

  • I'm trying to retrieve or change my password for an OLD itunes account. I know longer have access to the email in question and Apple refuses to acknowledge my birthdate. What to do?

    I'm trying to retrieve or change my password for an OLD iTunes account. I no longer have access to the email account in question. Apple will not accept my birthdate. What to do?

    send an e-mail to the iTS customer service using this form, describe your problem and ask the folks there to help you sort it out.
    JGG

  • Trying to change my region from uk to New Zealand but comes up with incomplete pass how can I get round this ?

    Trying to change my region from uk to New Zealand but comes up with incomplete pass how can I get round this ?

    Thanks for the Clarification...
    GlenieBoy wrote:
    ... method of payment is not valid in this iTunes Store as it's set to uk..?
    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...

  • Keep receiving error when trying to change device on my verizon.  Unfortunately, none of the lines on your account are eligible to receive the Online Authorization Code

    Keep receiving error when trying to change device on my verizon.  Unfortunately, none of the lines on your account are eligible to receive the Online Authorization Code. 
    Unable to change device on account.

    That would be great if they weren't 2 different size SIM cards.
    The code is a security feature and I realize this. It is to prevent someone from hacking your account and changing your devices without your knowledge. However, I am the account owner and I know exactly what is going on with my account at all times. I check data usage AT LEAST 2 times daily and I log into my account at least once daily. I would very quickly discover any issues. This feature is more of a (removed)
    Edited as required by the Verizon Wireless Terms of Service
    Message was edited by: Admin Moderator

Maybe you are looking for

  • Posting a document using FM PRELIMINARY_POSTING_FB01

    Hello Experts, I know we can FM PRELIMINARY_POSTING_FB01 to PARK a Document. But I think we can also use this FM to Post the Document. The reason I want to use this FM, not other BAPI's, is I have all the structures (BSEG, BKPF, BSET etc) that I need

  • Start the Oracle 9i R2 in Mandrake 8.2

    Hi All, I'd intalled a 9 R2 on Mandrake 8.2 and the databes was created. But I can't start the database. How could do this? When I run oemapp dbastudio the databes doesn't starts automaticaly? As in Win? Are some srcipt or something else to automate

  • Consignment Fill up vallid for accounting document

    Hello, I want to create accounting document during Goods issue in Consignmentt Fill up. Actually We want to bill customer at time of consignment fill up. Please suggest for required settings for the same. Regards Amit

  • Type your question here and suggested answers will appear below. If necessary, hit continue to post

    Problem with No Hard Drive at Start up?

  • Reinstalling OS

    My computer crashed and I had to reinstall the operating system Windows XP. I also reinstalled iTunes (which was also lost) and I tired to synch my iPhone to the computer. iTunes asked me to authorise the computer, which I did, now I have two compute