I'm trying to download the trial versions of illustrator and PS but the download manager app won't launch it quits immediately!

Hello, the download manager quits immediately on launch to download

Ron Samuel,
You may try to restart the Creative Cloud application by quitting and relaunching it.
This may be one for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
or for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

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    Nobody can help you with at least some system information....
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