I'm trying to follow the instructions on how to recover my profile if it's been lost , and I'm having lots of problems.

I updated to FF4 and nothing worked, so I downloaded 3.6 and installed it again. The instructions for recovering my profile tell me to find my profile, which I did, but then I'm supposed to copy my old profile to my new profile. How do I find my new profile? I only see one in the C:\documents and settings\blah blah blah\Firefox\Profiles folder, and it's apparently the default (f9wohz9p.default). It looks like my old profile. Where am I supposed to copy it? Can't I just set something so that the 'profile pointer' (a concept I just made up) just points to my old one? Or maybe fill in some parameter somewhere to say where the profile is? I used to think I was a computer expert; now I'm not so sure.

Thanks. The carrier is Verizon. My new phone has a Verizon Sim card. I can't find any evidence of that on the old one.

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I tried to follow the instruction of buying iphone apps without a credit card, when I selected United States, but when I fill up the credit card info, i could not find the word "None". Anyone know what should I do?

I tried to follow the instruction of buying iphone apps without a credit card. I follow the steps and I selected United States, but when I fill up the credit card info, i could not find the word "None". Anyone know what should I do?

When you tried to contact Support with the card's images how were you trying to do it, on your phone or a browser on your computer ? And have you tried a different browser to see if you get the same error message ?
As well as images of the card they might also want an image of its receipt.
And to contact Support you were using : http://www.apple.com/support/itunes/contact/ , and clicked on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes ?

HT2534 I followed the instructions on how to set up an Apple ID without using a creditcard or iTunes card many times on several devices, but I still do not get the NONE option on the billing page. Please help??

I followed the instructions on how to set up an Apple ID without using a creditcard or iTunes card many times on several devices, but I still do not get the NONE option on the billing page. Please help??

Follow the steps on this page when creating a new account http://support.apple.com/kb/HT2534
e.g. if using a computer's iTunes : https://discussions.apple.com/message/24321860
If you've already created an account and are being prompted to review it when trying to see it then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054

HT201272 How do i see a list of the apps that have been downloaded and the dates and times and amounts? Tried to follow the on-line thing but i want to compare what has been downloaded with my visa bill. HELP!!

How do i see a list of the apps that have been downloaded and the dates and times and amounts? Tried to follow the on-line thing but i want to compare what has been downloaded with my visa bill. HELP!!

See this -> http://support.apple.com/kb/HT2727

HT4539 I followed the instructions given to turn my automatic download icon in my iphone 3 and still goes back to off position. Any idea how to fix this issue without getting a new one?

I followed the instructions given to turn my automatic download icon in my iphone 3 and still goes back to off position. Any idea how to fix this issue without getting a new one?

Something may have gone amiss on your iPhone.
To attempt to correct this follow these steps:
Backup your iPhone using iTunes or iCloud.
Use iTunes to completely restore your iPhone as Factory new.
Monitor battery usage to see if it is normal. If not, you may have a hardware problem - if so, contact Apple support.
Restore your iPhone from your backup above.
Check battery usage to confirm that it is still normal.

I had my iphone 4 locked to vodafone uk carrier. I connected the phone to itunes on my pc and tried to update the version to ios 6 through itunes. But it has been locked and asks for sim of previous carrier. how can i return to previous state?

I had my iphone 4 locked to vodafone uk carrier. I connected the phone to itunes on my pc and tried to update the version to ios 6 through itunes. But it has been locked and asks for sim of previous carrier. how can i return to previous state?

You cannot return to previous state. The update re-locked the iPhone
to the original carrier. You must contact the original carrier to see if
they offer unlocking and if you qualify.
What does it say when you look at Settings=>General=>Carrier?
Be advised that if your iPhone had previously been hacked/modified/
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I have an iphone 4 and i'm having lot of problems: my back camera is blurred although my front camera is fine and working normal. my biggest problem is that the screen is showing colored horizontal lines

I have an iphone 4 and i'm having lot of problems:
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_ my biggest problem is that the screen is showing colored horizontal lines(as perhaps electrical problems). The phone did fell and I already changed its back and front but everything was normal until these problems appeared suddenly
Please can somebody help me to solve it and tell me what are the reasons?
Thx

you can try turning it off and on again, but i doubt that's gonna work, that sounds like more of a hardware issue. Your best bet may be to contact apple and seek service or replacement

I have the latest version of firefox and I tried to follow the instructions for cookies, only the instructions seems out of date. How do I fix this?

I have to adjust my cookies and I found the instructions on your site. When I followed the instructions, I found that it seems for an older version and not the new one. The privacy settings are not the same as they once were and I can't make any adjustments to may cookies except to delete them.
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To restore the classic menu bar, you can do any of these:
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How can I connect for wifi calls. Tried to follow the instructions given by ee

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Hi,
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After downloading and updating my iPhone my apps are now backed up on my laptop and I can't move them back over to the phone. I tried to follow the instructions in Help section, but the screen where you are supposed to select the apps to share won't let m

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Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
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Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
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Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe

HT1203 hello, tried to follow the instructions for sharing music between multiple users on one computer however it does not seem to be working.

hello, purchased a new iphone 5 and i now want to put all my music and picture from my 3gs onto it. however its been several years since ive updated my 3gs and now itunes wont fint it when i try and conect it.

Reset the iPhone & try again.
Try a different cable.
See Recover your iTunes library from your iPod or iOS device.
tt2

I followed the instructions for FF4 Password Manager, yet my UserIDs & passwords are not saved and I have to retype them everytime

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I have followed the instructions to add a playlist with iTunes 11. With my iPod and my daughter's iPod it's fine and comes up with the 'on this iPod' icon once you have clicked on the device. When I use iPhone no 'on this iPhone or Add comes up? Help!!!

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I am not able to access the history button that will empty my cache----they won't light up so I can use them and I am having lots of problems with function

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When you use the private browsing feature, Firefox does not keep your history after your session. You don't need to clear history manually, you can just close Firefox.
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I'm trying to follow the instructions on how to recover my profile if it's been lost , and I'm having lots of problems.

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