No service issue and poor battary life on iphone 5?!?!?!?!?1

cmon Apple./I have had my iphone 5 for over a month and keep getting this no service issue,..,the battary is terrible,.wont even last 8 hours with light browsing and I ahve used all the battary saving tricks,.I dont ask for much from this expensive gadget,.I just use it to text call and look at the net,.all three of which I have had problems with from day one!!!!! My iphone 3gs which I had for 3 years never gave me one problem?I have read countless threads on this issue,.please can you sort it out of help or offer a refund,.I am actually wanting to go back to my 3gs its got so bad and I am tired of reading all day to find a solution,.Apple used to just work!!what happened?

Went to apple again. Same problem. Drains 5% an hour on standby with everything shut and airplane mode. They said this is "normal" and REFUSED to replace my phone as the battery health was normal. They say, "The hardware is ok, so we cannot replace the phone". I had them do a full restore from recovery mode. DId not help.
Just to reiterate. I have done EVERYTHING- restore, full restore, shut apps, turned of location services, wifi, network, push mail, BG app refresh and reduced motion and set auto-lock to 1 min. Even auto-brightness is off and screen is at 30% brightness.
Now I am stuck. Poor battery and uncompramising apple. This is perhaps making me anti-apple from an apple fan.
Just wanted to ask, are such usage times and standby times normal? They are much less than what apple claims.

Similar Messages

  • Open Box Warranty Issues and Poor Lenovo Malaysia Costumer Service

    Dear Sir,
    My name is Azri. I just bought a new free DOS Lenovo G400S from your authorize dealer in penang on 31th March 2014 around 6pm. Since  the unit was a free dos unit, I just brought that laptop home without opening the box for inspection due to the shop will close at 7pm. Upon arriving at my house I unbox the unit to install the OS. On first start, I notice there was an obvious one big death pixel underneath of LENOVO logo. Since it was free dos, I thought it might be the dos issues, so I boot it with linux live CD. After finish booting, I do several test and notice that the dot is really a death pixel. I pack it up and brought back to authorize dealer on 1st of April. Authorize dealer are keen to replace one to one to me as this is open box issues. How ever they need the clearance from lenovo penang for that. I leave that faulty unit with their RMA department and follow up the next day via phone. Upon follow up they inform me that Lenovo penang request the unit to be evaluate at their center. I had to wait for a few days.  On friday the authorize dealer call me and inform that the conclusion will be given by lenovo penang by monday. On Monday I went to authorize dealer again to ask for status. Again lenovo penang decline to give statement. Frustrated I called them  and after a while they inform me that my claim was rejected due to insufficient  number of death pixel. I really frustrated with lenovo service. I never use that unit and the screen already faulty when I open the box.I  hope you could resolve my problem as this unit is my costumer unit. This problem had tarnish the image of Lenovo as your unit with QC passed mark actually don't pass the mark.
    Below are details of the product with attached information:
    Product Model: Lenovo Ideapad G400s
    Serial Number: 1S59392001CBxxxxxxxx
    Date of purchase: 31th March 2014 at 6.00pm
    Date return to reseller: 1 April 2014 at 1.00pm
    Lenovo Penang service report number: 252130 (D014-052)
    I went to penang service center and explain my situation. They just asked me to call Lenovo Malaysia to get the authorization for them. So I call Lenovo malaysia on every single day since then. After long arguing they only gave me the reference number that is:
    SR : 8002963510 **MYR**
    Even though I call the Lenovo Malaysia on every single day, they keep on giving excuse and the agent seem don't know or notified about my problem. When i push them harder they rejected my request for LCD replacement by qouting the US site Term and condition.
    I got angry and scold them by comparing their service againts other company such HP. After that they escalate my case to their supervisor. Still after almost a month they didnt want to replace the faulty LCD, They keep delaying the answer to replace my faulty LCD. I dont know where to complain anymore. Plese lenovo help me. I was a victim of your poor support and costumer service. How do you dare to put the QC passed sticker on your machine while your machine are faulty.
    Please help me lenovo International. This is machine information.
    Type & Model:Lenovo Ideapad G400s(59392001)
    Serial number:CBxxxxxxxx
    Monitor type/SL# (if it is a monitor pbm):-
    Problem Details:Blue Dot(Dead Pixel)Center Of The Display 
    Service Providers Nameith Computer Sdn Bhd
    Remarks if anyOA Claim(One to one exchange or LCD replacement)
    Machine  Information
    Serial Number :    Idea CBxxxxxxxx (e.g: Think RX-12345 & Idea EB12345678)
    Machine Type :       Idea G400s   (e.g: Think 0829-AB1 & Idea Z450)
    Problem Description : Blue Dot(Deal Pixel)Center Of The Display   (e.g: Machine
    I Hope you all could replace the unit as soon as possible as i need to send to costumer and costumer already piss off with me. If this thing unresolve, I shall take this case to court for reimbursement.
    Thanks in Advance,
    Azri
    Moderator Note; s/n edited

    Also forgot to add, but it cannot be very hard for Lenovo to send me a black/purple hairline cover for the laptop. Surely they can be taken off and put on somewhat easily.

  • BT Infinity issues and poor service

    I reported an issue with the Infinity team that I can not access the internet several times a day and the only solution is to switch off the hub for several minutes and then switch it back on.
    After several calls to the helpdesk and not being provided with any information as to the 'fixes' which have been applied I was in a call yesterday for 15 minutes waiting for my call to be escalated as I requested. The call was cut off! I actually got a call back and an apology! I said that I had spent too long on the phone 'waiting' for someone to explain what had been done to date to attempt to resolve my issue but no answers were provided. I was informed that the case had been closed! I questioned why and was informed that someone had spoken to my wife and closed the case. This is incorrect as nobody has spoken to my wife and she would not state the issue had been resolved has it clearly has not!
    I was promised yesterday that a supervisor would phone me back to discuss the case as I am not happy at all. This poor service is costing me money as I am not capable of working without the broadband connection!
    I would like someone to take ownership of my issue and provide me with the service I expect from paying for this premium service!
    I've just looked at the closed case which I was informed had been re-opened I can see no update and that it is still closed!
    Please open it now and provide an update as promised on several occasions. 
    VOL011-49442052268
    Regards
    A very unhappy customer.

    JasonT wrote:
    I reported an issue with the Infinity team that I can not access the internet several times a day and the only solution is to switch off the hub for several minutes and then switch it back on.
    After several calls to the helpdesk and not being provided with any information as to the 'fixes' which have been applied I was in a call yesterday for 15 minutes waiting for my call to be escalated as I requested. The call was cut off! I actually got a call back and an apology! I said that I had spent too long on the phone 'waiting' for someone to explain what had been done to date to attempt to resolve my issue but no answers were provided. I was informed that the case had been closed! I questioned why and was informed that someone had spoken to my wife and closed the case. This is incorrect as nobody has spoken to my wife and she would not state the issue had been resolved has it clearly has not!
    I was promised yesterday that a supervisor would phone me back to discuss the case as I am not happy at all. This poor service is costing me money as I am not capable of working without the broadband connection!
    I would like someone to take ownership of my issue and provide me with the service I expect from paying for this premium service!
    I've just looked at the closed case which I was informed had been re-opened I can see no update and that it is still closed!
    Please open it now and provide an update as promised on several occasions. 
    VOL011-*********
    Regards
    A very unhappy customer.
    Hi there,
    Firstly, I would advise you to edit out your VOL number from your post for security reasons.
    Also, if you follow this link, it will allow you to fill out a "Contact us" form for the mods. Please remember to include all your account details in this and the mods should pick it up and contact you back.
    I hope this info helps.

  • Mis-selling of services, ofcom and poor service..

    Just three of the many negative points I will be advertising about BT on any forum I possibly can.
    A week of complaining and getting hung up on by "managers", along with lies and contradictory information from almost any person I have the dissatisfaction of talking to.
    I shouldn't be surprised. BT were the same with my dads account and it seems the same with so many others on here.
    Just today I have had Nina drop my call, then Moulisha passing me through to his manager who hung up on me as he didn't want to discuss my issues. Now I'm onto Niraj who is having "system issues" and so can't help.
    At least your infinity package you sold me is as good as those 7 other individuals told me it would be... Oh yeah I forgot, after 2 days off work waiting for an engineer, your rather angry and rude back office staff call to tell me you don't actually do it in my area!
    At least she kept interrupting and talking over me to stop me complaining on that occasion.. Like a true professional, even when I left my phone on my desk I could still hear her shouting at me like it was my fault you lied to me to get me to sign up.
    That's ok though cos you will have my internet working by the end of this week like you promised me every time I have called.. What's that Nina??? Next Wednesday? You can't do anything as I have a open order for infinity??? The same infinity you cancelled without telling me on the 25th of November as you don't provide it in my area??? Oh well, at least you always have the option of hanging up on me!
    At least you didn't charge me for sending out the router for infinity that I can't get in my area. Oh you have charged me!?? Oh good.
    But that's ok as you do care at least as your going to get your magic department to call me back tomorrow (Tuesday), or tomorrow (Wednesday), or tomorrow (Thursday)??? No, tomorrow still hasn't turned up yet. Must mean a different thing in that part of the world (The North West of England if anyone was interested).
    Thumbs up guys.

    Welcome to this forum.
    This is a customer to customer forum only, where forum members, who are only BT customers, can help each other with BT Retail products and services.
    Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
    This is a public forum which can be viewed worldwide, so please do not post any personal information, especially phone numbers, fault numbers, address information or email addresses, as this could be used to impersonate you.
    If you have posted such information, then please edit your post, and delete it.
    Thanks
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • Very Poor Battery Life on Iphone 5. Apple has no solution.

    So I noticed extremely poor battery life on my iphone 5 around 3 weeks ago. This means 2.5-3 hrs usage and 10-11 hrs standby. I went to the apple store and they recommended to restore and set up as new. I did that but the problem persisted. They ran the diagnostic test on my phone and turns out the battery was healthy. So, it was definitely a software bug.
    I went again to the store after "set up as new". They said that I did not charge to 100% (which I have been doing) based on their "data"  and hence my battery life is bad. This is a stupid reason. I showed them numerous screen shots of my phone down to 1% after a 100% charge, but the so called "genius" refused to believe me. This was one of the most irritating apple employees I have ever met. He kept giving me his weird theories on battery life.
    (Just to clarify, I tried all battery life improvement methods(turning off network, push mail, background app refresh and location services) over the past two weeks and hence went to the apple store. Also, I am studying computer science and have a reasonable idea about this stuff.)
    After they were unable to clearly diagnose the issue because their diagnostic was not giving them data, they decided to replace my battery, which they did. But the problem STILL persists. They asked me to come back in a week if i still have the issue.
    I am really irritated with the apple support and the issue I am facing. Below is a screensshot of my phone after a 100% charge. The numbers speak for themselves. Anyone facing similar issuse or have any suggestions? Any help is appreciated.

    Went to apple again. Same problem. Drains 5% an hour on standby with everything shut and airplane mode. They said this is "normal" and REFUSED to replace my phone as the battery health was normal. They say, "The hardware is ok, so we cannot replace the phone". I had them do a full restore from recovery mode. DId not help.
    Just to reiterate. I have done EVERYTHING- restore, full restore, shut apps, turned of location services, wifi, network, push mail, BG app refresh and reduced motion and set auto-lock to 1 min. Even auto-brightness is off and screen is at 30% brightness.
    Now I am stuck. Poor battery and uncompramising apple. This is perhaps making me anti-apple from an apple fan.
    Just wanted to ask, are such usage times and standby times normal? They are much less than what apple claims.

  • Cannot send a text with a photo + poor battery life = RETURN IPHONE!

    I am having so many issues with my iPhone 5 that I think I may just return it. I think that this has been the WORST product launch by Apple EVER! I cannot send a picture with a text message, I cannot send a group text and the battery life is HORRIBLE.
    Anyone else agree or have the same problems?

    Not the ones you described. I can send pictures and do group messaging, but the iPhone requires data access to do that. Is there possibly a provision error on your iPhone? And do you have an Exchange email account on your iPhone?

  • IPhone 4s - Battery issue and poor voice quality

    I had bought my iPhone in May this year. It was working fine till i think a week back battery started to drain quickly at 10% every hour. I have configured office exchange account for mail and accessing global exchange contacts, Google account as exchange for contact sync and iCloud. i dont keep any contacts on exchange, keep in Gmail only. Was Android user earlier.
    I read a lot of posts and tried all solutions such as turning off timezone service in location, turn off and delete all email accounts, kept manual sync for emails, ran the battery down till switch off and charging back to 100%, removed apps i doubted could be syncing data in background, turned off locaiton service totally, turned off calendar, turned calendar notifications, turned of iCloud reminder, notes but no effect. Wifi and Siri are also off.
    I notice today that I am getting small circle near operator name rather than E symbol (for edge)and at the same time voice quality of person on other end is bad too, can hear small cracking , clicking sounds, voice breaks. Otther person can hear me properly. I get back E symbol in some different place than my desk. I havent changed my desk so thats not a possibility either.
    Someone had suggested queued network thread with exchange can cause the issue so Installed System Activity Monitor app but it doesn't show battery graph or which process is taking CPU or network time. Moreover, it shows 4-5% less battery level than on top in disharging mode !!
    Used to get good stats of what is eating the battery in my old HTC Desire but iPhone doesn't offer such feature to diagnosis. Ideally should not be required if phone works as expected.
    What do I need to do to get battery life and voice quality back? I will try voice again at home just to rule out bad network at work.
    Thanks,
    Ashish

    Well, most of what you did is black magic, and has nothing to do with battery drain. But we have no way of knowing how your battery life is below what you think it should be. What are you using it for, what apps do you have, and how much Usage life do you get (settings/general/usage).

  • The internet is not working and poor battery life

    Hi everyone!
    When I try to connect my Ipod touch(5g)  to the WiFi, it will show me the signal I'm getting but won't let me use the internet. The only way out "to fix" this software failure is to reset my Ipod. When I do this I can keep using Safari and apps. However, I'm tired of doing this in order to get the Internet back, because suddenly the Internet goes down again. Besides, I've realized that the battery's life dramatically runs out when the WiFi is on. I hoped that the issue would be solved with the newest version of IOS, but unfortunately not occurred that way. At the same time, my Ipad 2 IOS 6 has the same settings than my Ipod touch (5g) and works smoothly. I'm really dissapointed with the performance of this device. I was really excited to get one. Any suggestions?
    Thanks in Advance.

    Did you already try to set it up as new device without using the latest backup, in case it contains damaged files?
    How to back up your data and set up as a new device
    Did you check your router settings?
    iOS: Recommended settings for Wi-Fi routers and access points
    If it does not work after that, get it serviced or looked at by Apple:
    Apple - Support - Service Answer Center

  • No connection to Wifi after upgrade to iOS 7.1 AND poor battery life

    Hi,
    after upgrading my iPhone 4s to iOS to 7.1, I cannot connect to any Wifi anymore. Does anybody have an idea how to solve this issue?
    Additional, I am wondering why battery life is much worse after the upgrade. I closed all apps via multitasking view. Nevertheless, battery is empty within a couple of hours. (before the upgrade, it lasted approx one day!!!)
    Any help is highly appreciated!
    Thanks!

    After every iOS update there are reports of users experiencing faster than normal battery drain.  Most find that basic troubleshooting from the User's Guide resolves the issue.
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). 
    I am not having issues with battery drain on my device, it was at 50% around 2PM today, removed off the charger at 6:30AM and I'm a fairly heavy user of the device.

  • HOT iPhone and poor battery life after 1.14 to 2.1 firmware upgrade

    I recently upgraded my Original iPhone's firmware from 1.1.4 to 2.1. I did a restore rather than a simple upgrade (backup, restore to version 2.1, restore backup).
    After the restore I noticed that my battery life was terrible and that the phone would get very hot (near the top of the phone) sometimes, as if the battery was discharging very quickly. I read a few posts that suggested Push might be the culprit, so I turned Push off (I'm not using MobileMe), and this seemed to solve the problem. However...
    I now notice that whenever I play Apple's Texas Holdem from the App Store or play YouTube clips the same phenomena occurs, and that nothing short of a hard reset will stop it.
    Oddly, if I refrain from playing YouTube clips or playing Texas Holdem battery life is much better than before the firmware upgrade.
    In short, it looks as though there is something wrong with the 2.1 firmware. I see sporadic accounts of similar behavior on the various discussion boards, so I know I'm not alone.
    Is there a fix for this behavior?
    Thanks in advance...
    James

    Sounds more like an app stuck processing that shouldn't be....does happen from time to time. Behing hot means it is constantly processing.
    To fix:
    Try a reboot (described below).
    Think of it this way, the iPhone is more of a computer than a phone. It suffers from being a new OS and nobody can deny there are not bugs and memory leaks. The longer left running, the more things start to fail or slow down (I have had the iPhone since day one of original phone and I am just speaking from my experience). Thus I equate it to like when Windows95 came out...not sure of your age or if you remember those days...but back then it was a running joke of how many days you can keep Windows 95 running before you had to reboot. I am sorry to say but the iPhone is the same way right now (but getting better with a few hiccups back during the 2.0 release). So for me, I reboot daily when I leave in the morning and take it off the charger. By doing so I rarely see any lag or problems.
    A reset/reboot is:
    Go to Home Screen
    Press and Hold Home Button
    Keep holding and press and hold Lock Button
    Keep holding Both
    You will see Slide to Turn Off (Don't let go to slide, just keep holding)
    The phone will turn off (in time, but screen will look like it has some white lines)
    Keep Holding
    When you see the Apple Logo, you can let go.
    Turning off via the Slide to Turn off while good and fine to turn off, is more like the Sleep Mode on a computer. Thus any locked up issues in memory remain when you turn back on. A reboot as described is like doing a real Turn off and Turn On on a computer.
    You may also wish to read this tread about reboots and odd application behavior.
    http://discussions.apple.com/message.jspa?messageID=5851978#5851978
    For me, 2.1 works great.

  • Can't receive texts and poor batt life after ios5

    Upgraded my 3GS iphone to ios5 and now it won't receive texts and I loose alot of battery life during the day.  Apple Genius Bar couldn't help, said wait for a patch, lots of problems with this upgrade!  Any other suggestions?

    I'm having a similar problem when used with the iMessage , I won't receive text messages sent to my phone number through iMessage. All my texts are sent through my apple ID instead of my number, apple tech support just told me to turn iMessage off and only use when I need to and that worked for me.

  • Powertop reporting 100% PCI device usage, and poor battery life

    I have Arch running on an HP Pavillion g4-1200tx laptop with these specs:
    2.2 GHz Intel Core i3-2330M 3 MB L3 cache
    4 GB 1333 MHz DDR3 Memory
    AMD Radeon HD 6470M (1 GB DDR3 dedicated)
    A vanilla install of Arch eats up the battery at around 28 watts.
    After doing some power tweaks, mainly
    Installing and configuring tlp
    Activating the i915_enable_rc6
    Disabling the discrete GPU with vgaswitheroo
    and with the wifi/bluetooth radios off and cpu scaled to powersave, it consumes 20 watts and is uncomfortably hot.
    Powertop reports stats as follows:
    I think this is because the PCI devices are at 100% use. But PCI runtime power mgmt. is active through tlp. I've tried laptop mode tools but tlp comparitively gives better results.
    Here is the tlp stat output.
    What should I do to improve the battery life and make it run cooler?
    Last edited by vn14 (2013-05-01 12:52:30)

    Oh! I thought it was so because PCI was at 100%.
    The GPU is disabled.
    # cat /sys/kernel/debug/vgaswitcheroo/switch
    0:DIS: :Off:0000:01:00.0
    1:IGD:+:Pwr:0000:00:02.0
    Also, it's not a desktop environment's fault (I'm running KDE); Same amount of power is consumed even when X is not running.
    Is there a way to find out why the power consumption is so high?
    How much power does Arch consume normally?
    Last edited by vn14 (2013-05-16 13:14:37)

  • Error 1630 and poor battery life after upgrade to ios5

    how can i solve this? it's unbelieved!!! Mac... what's going on? should i have to move to android or whatever and forget mac???? i am seriously desapointed.....

    Well I've spent hours search the forum and trying diffrent solution from diffrent users without any success, so I guess there is a need for yet another thread. Have Apple communicated that they do have a major issue with iOS5 and that they are working on a fix?

  • I updated to iOS 8.0.2 (the one supposed to fix the cell service issue) and now I have ZERO cell service. Only wifi.

    How can I fix this?

    I have this same problem.  Visited 2 ATT tech supports, Apple Store, Tech support, other Apple tech support persons.  Changed SiM card twice.  Did multiple resets, full restore, IOS 8.0.2.  Wifi works fine.  Safari says it can not connect to server (WiFi off).  Hotspot continuously trying to connect.  Can't get to ATT ADN info.  No one has seen this.  They believe the phone is damaged but I believe this is a IOS 8.0.2 BUG.
    I did 3 hour google search in multiple forums trying to see if someone has seen this.
    Various similar scenarios but all were corrected by doing Network Reset.  This does not work.
    So far have spent 18 hours working this and finally decided to go to Iphone 4 using SIM adapter.
    Had to go to Iphone 4 and set it up for now.
    Anyone else???

  • Re: Fuzzy GME965 overheating issues and poor BIOS support

    I resonantly bought a Fuzzy GME965. Do you know where I can download the latest BIOS? There is nothing on the MSI homepage.

    Quote from: ruena on 13-August-12, 19:24:20
    I resonantly bought a Fuzzy GME965. Do you know where I can download the latest BIOS? There is nothing on the MSI homepage.
    This thread is 4 years old. The last reply was 2 years ago.
    Reply #5; https://forum-en.msi.com/index.php?topic=118987.msg898140#msg898140
    You can ask MSI Technical if anything is archived;
    > Contact MSI <

Maybe you are looking for