I'm trying to. It something on app world. And I just got a new iPhone and I'm using the same Apple ID and I put In the right answers for security questions and I KNOW they r right. What do I do?!?

Please help!

You must contact iTunes Store Support for that problem.
Do that by starting here: http://www.apple.com/support/
Navigate the pages as follows:
Under "Contact Us" click the blue "Contact Support" link
Click the blue "Get Started" button
Click "More Products & Services"
Click "Apple ID"
Click "iTunes Store, App Store or Mac App Store"
Click "Forgotten Apple ID security questions"
Click "Continue"
Choose one of the support options that appear.

Similar Messages

HT5312 i am in Iraq right now and i cannot make any schedule for having a call with your support team , however, i forgot the answer for security questions , and also previously i have not summited a rescue Email address is there any way to reset my accou

i am in Iraq right now and i cannot make any schedule for having a call with your support team , however, i forgot the answer for security questions , and also previously i have not summited a rescue Email address is there any way to reset my account?

Please be aware that you are not communicating with Apple when you post in these forums. These are user-to-user support forums, so in almost all cases the only people who will reply to your posts are, like me, your fellow users.
As to whether you can work with Apple via email on this issue I can't say for sure, but you can contact them via this web page:
http://www.apple.com/support/appleid/contact/
and see if they can help. It's mostly going to be an issue of you being able to prove to them that you are the account owner.
Regards.

I forget the answer for security questions and i didn't receive an email for it

i forget the answer for security questions and i didn't receive an email for it

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90813)

Forgotten answer for security Question and Birth date

I forgott my security question and my birthdate (to reset the question)
what should I do now?

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(109674)

HT204053 Me and my daughter are sharing the same Apple ID, how do I get a separate id for face time and not be part of her group chats

How do I have a separate address but still use the same Apple ID, so I don't have to share FaceTime or be part of her group chats

Just delete her or your account from a device (iOS: iPhone/iPad/iPod Touch) in 1. "Settings > iCloud" (for Mail, Contacts, Calendars, Backup, etc.) + 2. in "Settings > Messages > Send & Receive" (for sms/iMessage) + 3. in "Settings > FaceTime" (for FaceTime). Then set up a new separate Apple ID/iCloud ID in "Settings > iCloud" and then sign in and use your new account for all three services.
BTW you could still use and share one ID for iTunes and App Store purchases in "Settings > iTunes & App Stores" so that you won't have to purchase any content more than once.

HT5312 I forgot the answer for security question. but i can't do anything. what do i have to do?

and there is no link to reset them. what do i have to do?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT1688 My mom has an Iphone 3GS and she just got a new iPhone 5. How can she transfer all of her pictures and contacts and all that since the 3GS doesn't have the cloud?

Needing help transferring photos and contacts from iphone 3gs to the 5 since the 3gs doesnt have the cloud!

Transferring information from your current iOS device to a new device

My old iphone was broken and i just got a new iphone (3gs) the problem is i have lost all my data especially the contacts, is there anyway i can get my Old iphone contacts back on the new iphone??

I had ios 4.3.3 on the old one i am downloading the ios 5 in my new iphone

You should ahve been syncing the contacts with your computer all along. Just sync them to the new one.
Everything should be on your computer as you should have been syncing.
If you failed to sync everything with your computer, then you can try restoring from the last backup.
iPhone: Transferring information from your current iPhone to a new iPhone

Forgot the answer for security question

Hi
Forgot the answer for security question and I want you to send me a link to my e-mail reset it t ( [email protected])
Please help me I can't purchase anything because of this issue

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                         Apple ID- All about Apple ID security questions.

HT5312 I forget answer for security questions

I forget answer for security questions and i would like to download program with fees

Hello,
You can contact Apple Support (Kuwait) here: http://www.apple.com/kw/support/contact/
Cedric

I forgot to answer two security questions, and I can not make purchases in app store

I forgot to answer two security questions, and I can not make purchases in app store

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

HT5699 i can't buy a song because it ask me for security questions and i answer and it says you did not provide the right answer

i can't buy a song because it ask me for security questions and i answer and it says you did not provide the right answer

Go back to the article you asked this question from and pick a method of contacting Apple. Posting in these boards isn't one of them.
(103148)

HT5312 forgot answers for security questions, my apple account has updated email address but the rescue email address for account is old and not accessible - do not know how to update that address so i can authorize new devices...

forgot answers for security questions, my apple account has updated email address but the rescue email address for account is old and not accessible - do not know how to update that address so i can authorize new devices...

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.

I cannot answer my security questions and dont know how to change them?

I do not have a rescue email address for itunes and would like to install one but I don't understand how.
I cannot answer my security questions and cannot purchase anything on itunes.
Help please?

If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

Hello Abe retrieve answers to security questions itunes account knowing I do not have an alternate email

Hello Abe retrieve answers to security questions itunes account knowing I do not have an alternate email

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102042)

I'm trying to. It something on app world. And I just got a new iPhone and I'm using the same Apple ID and I put In the right answers for security questions and I KNOW they r right. What do I do?!?

Similar Messages

Maybe you are looking for