I'm trying to sync an album I just bought at a store (target) and it's not loading on my iPod and I'm not sure what to do. I've made sure i had all the boxes checked to load it.

i don't know what to do

What happens when you try to sync?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
Do the songs play in iTunes?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method

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Hi, can anyone tell me if I can have more than one iTunes account on the same PC. I've just bought my wife an iPad2 and want to create a separate account for her. Can I do that on the same PC as mine?

Hi, can anyone tell me if I can have more than one iTunes account on the same PC. I've just bought my wife an iPad2 and want to create a separate account for her. Can I do that on the same PC as mine? Thanks.

I would advise that you not set up a second Apple ID. It's really not necessary - having two Apple IDs won't affect how iTunes works with your iPads - and will just complicate matters. Each iPad will be treated independently and can be set to sync only the items you want on that particular iPad. If you really want to keep the two iPads separate, set up different iTunes libraries and have only those items you want on the related iPad in that library, rather than a different Apple ID. If you plan not to use a computer and just download directly to the iPads, you can again choose what apps and content each iPad gets.
But answering your specific question, you can have content from up to five iTunes Store accounts on any one computer or iPad. To create a new iTunes Store account, you'll need a different email address, and from there you just create the account the same way you did the first one.
Regards.

I just bought a jail broken iPhone and then did a factory reset on it. Now it won't get passed the loading screen. Is there anything I can do without the jail-breaking software?

When I bought it it was working just fine. There was no sim in it when I got it. I went into the settings and reset the phone back to factory. The phone rebooted itself and now, when the loading symbol is done loading, it goes away for a second and then is right back. It just keeps rebooting over and over until it's dead.
My computer won't find it and the charger isn't charging it anymore.

Possibly... but per the terms of use of these forums, discussion of jailbroken devices is not permitted.
<Edited by Host>

I recently transferred my ITunes library to an external hard drive. I made sure to copy all the data from the saved location. After the transfer I noticed that a lot of albums are missing the first song and some recently purchased albums are missing.

I recently transferred my ITunes library to an external hard drive. I made sure to copy all the data from the saved location. After the transfer I noticed that a lot of albums are missing the first song and some recently purchased albums are missing. Is there any way to recover the data? Thanks for any help.

I may have found an answer here:
http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-library-to -a-new-hard-drive
They only thing I can assume is that my external hard drive was slow to start and iTunes defaulted to its old directory (see the last paragraph at the link above). However, once my external was recognized shouldn't everything have fixed itself?
Message was edited by: williamson42
Message was edited by: williamson42

HT1386 i've already synced my itunes on my laptop with my iphone but it's not synching all of the albums/songs. Everything was purchase through itunes so i'm not sure what the issue is.

i've already synced my itunes on my laptop with my iphone but it's not synching all of the albums/songs. Everything was purchase through itunes so i'm not sure what the issue is.

What settings do you have in iTunes? Is it set to sync all music, it is set to sync only checked songs? Is there anything different about the songs that it is not syncing. Is it possible they were they purchased with a different Apple ID?

HT1386 i have been trying to sync my device to itunes but it keeps saying i have the wrong itunes. the thing is its the same one i have had all the timei have had this phone?

i have been trying to sync my device to itunes but it keeps saying i have the wrong itunes. the thing is its the same one i have had all the timei have had this phone? I have even went through and uninstalled and reinstalled 3 times. what the hek is going on? HELLP!!!!

another messge popped up "Itunes can not connect to this iPhone(iPod).An uknown error occurred (0xE8000084)."

I have added a 5 songs from a single album and in Ipod it comes as enigma album and in that one song is available and another album named enigma and another song. IT happens for 5 songs also. How to make all the 5 songs in one album name Enigma

I have added a 5 songs from a single album and in Ipod it comes as enigma album and in that one song is available and another album named enigma and another song. IT happens for 5 songs also. How to make all the 5 songs in one album name Enigma???

I am working on a friend of mine's 15g ipod(W/dock connector)and I am having the same trouble except it does it to all the songs. I have tried reseting it multiple times, but to no avail.
I am not sure that this runs on windows XP, it is absolutly archaic (compared to my 5th gen. 30g video).
Help?
15g ipod (w/dock connector) Windows XP
Windows XP

Mac book running slow I tried etresoft but not sure how to inturpret the resultsmac book running slow I tried etresoft but not sure how to inturpret the result

mac book running slow I tried etresoft but not sure how to inturpret the results any help would be so awesome, thank you
Problem description:
Computer started running very slowly, when I type there is a delay and internet connection is very slow although it is not the wifi connection because it is running well on all other computers, phones, ect.
EtreCheck version: 2.1.8 (121)
Report generated March 28, 2015 12:02:27 PM HST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Late 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,1
    1 2.4 GHz Intel Core i5 CPU: 2-core
    4 GB RAM
        BANK 0/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 640
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 384 MB
        Color LCD 1280 x 800
System Software: ℹ️
    Mac OS X 10.7.5 (11G63) - Time since boot: 24 days 0:56:6
Disk Information: ℹ️
    ST9500325ASG disk0 : (500.11 GB)
        disk0s1 (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 499.25 GB (422.45 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple, Inc. MacBook Pro
Launch Agents: ℹ️
    [running]    com.Affinegy.InstaLANa.plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [unknown]    com.Affinegy.InstaLANd.plist [Click for support]
    [loaded]    com.google.keystone.daemon.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
    [running]    com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    GrowlHelperApp    Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
    Belkin Router Monitor    Application (/Applications/Belkin/Belkin Router Monitor.app)
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Dropbox    Application (/Applications/Dropbox.app)
    Spotify    Application (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.1
    AdobePDFViewerNPAPI: Version: 10.1.3 [Click for support]
    AdobePDFViewer: Version: 10.1.3 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
    OfficeLiveBrowserPlugin: Version: 12.3.5 [Click for support]
    SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
    JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Growl [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
        22%    iTunes
         5%    ReportCrash
         2%    WindowServer
         1%    Microsoft PowerPoint
         1%    Google Chrome
Top Processes by Memory: ℹ️
    241 MB    Google Chrome
    137 MB    Google Chrome Helper
    107 MB    Microsoft PowerPoint
    103 MB    Dropbox
    94 MB    mds
Virtual Memory Information: ℹ️
    440 MB    Free RAM
    2.27 GB    Active RAM
    536 MB    Inactive RAM
    1.05 GB    Wired RAM
    8.03 GB    Page-ins
    908 MB    Page-outs
Diagnostics Information: ℹ️
    Mar 28, 2015, 12:01:57 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120157_[redacted].crash
    Mar 28, 2015, 12:01:36 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120136_[redacted].crash
    Mar 28, 2015, 12:01:36 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120136_[redacted].crash
    Mar 28, 2015, 12:01:25 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120125_[redacted].crash
    Mar 28, 2015, 12:01:14 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120114_[redacted].crash
    Mar 28, 2015, 12:01:14 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120114_[redacted].crash
    Mar 28, 2015, 12:00:31 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120031_[redacted].crash
    Mar 28, 2015, 12:00:20 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120020_[redacted].crash
    Mar 28, 2015, 12:00:20 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120020_[redacted].crash
    Mar 28, 2015, 12:00:10 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120010_[redacted].crash
    Mar 28, 2015, 12:00:10 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120010_[redacted].crash
    Mar 28, 2015, 11:59:59 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115959_[redacted].crash
    Mar 28, 2015, 11:59:47 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115947_[redacted].crash
    Mar 28, 2015, 11:59:38 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115938_[redacted].crash
    Mar 28, 2015, 11:59:29 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115929_[redacted].crash
    Mar 28, 2015, 11:59:20 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115920_[redacted].crash
    Mar 28, 2015, 11:59:09 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115909_[redacted].crash
    Mar 28, 2015, 11:59:09 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115909_[redacted].crash
    Mar 28, 2015, 11:58:57 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115857_[redacted].crash
    Mar 28, 2015, 11:58:57 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115857_[redacted].crash
    Mar 28, 2015, 11:58:45 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115845_[redacted].crash
    Mar 28, 2015, 12:01:45 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120145_[redacted].crash
    Mar 28, 2015, 12:01:45 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120145_[redacted].crash
    Mar 28, 2015, 12:01:03 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120103_[redacted].crash
    Mar 28, 2015, 12:00:54 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120054_[redacted].crash
    Mar 28, 2015, 12:00:54 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120054_[redacted].crash
    Mar 28, 2015, 12:00:42 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120042_[redacted].crash
    Mar 28, 2015, 12:00:42 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120042_[redacted].crash
    Mar 28, 2015, 11:59:47 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115947_[redacted].crash
    Mar 28, 2015, 11:59:29 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115929_[redacted].crash
    Mar 28, 2015, 11:59:20 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115920_[redacted].crash
    Mar 28, 2015, 12:02:18 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120218_[redacted].crash
    Mar 28, 2015, 12:02:06 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120206_[redacted].crash
    Mar 28, 2015, 12:02:06 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120206_[redacted].crash
    Mar 28, 2015, 12:01:57 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120157_[redacted].crash
    Mar 28, 2015, 12:01:25 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120125_[redacted].crash
    Mar 28, 2015, 12:01:03 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120103_[redacted].crash
    Mar 28, 2015, 12:00:31 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120031_[redacted].crash
    Mar 28, 2015, 11:59:59 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115959_[redacted].crash
    Mar 28, 2015, 11:59:38 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115938_[redacted].crash

Update your Belkin router software along with Affinegy software.

My ringer is no longer working for text and email notifications. Only working for phone calls. I have gone through all the settings to see where something is off. Not finding anything. I have tried changing the tone and it just vibrates on everything.

My ringer is no longer working for text and email notifications. Only working for phone calls. I have gone through all the settings to see where something is off. Not finding anything. I have tried changing the tone and it just vibrates on everything.

Ok so I happened to figure it out while on the phone to apple support. Even though the guy was very nice, I think I knew more than him! He was explaining very basic resolution principles I played about. I had the second option in displays resolution. All I did was unplug the HDMI cable, click on 'best for display' then plugged the HDMI in and my resolution on the normal monitor changed to the normal blue, then went black momentarily and then changed to a strange resolution but another window appeared that said SONY BRAVIA HDMI at the top! Hey presto! Don't know why it didn't do it yesterday - I probably left the HDMI cable in or something! Oh well. Problem solved!

My backlit keyboard will not go off automaticaly i have the box checked but it still doesn't turn on and off. i am having to do it using the f5 and f6 keys. anyone know how to make it work automatically in low light?

i am having a problem with my back lit keyboard on my 13in mac book pro. i have the box checked in the keyboard setting for auto so the keyboard should turn on and off in low light conditions but it doesnt. anyone know how i can getit to work properly?

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

HT204053 I am unable to sync all contacts on my iMac (which includes outlook for Mac contacts) with my iPad mini, how do I do this, I have enabled icloud on both devices and ticked all the boxes.

I am unable to sync all contact in my address book on my imac with my ipad mini, it looks like only icloud & yahoo contact sync leaving out the ones in outlook for mac. I have enabled icloud on both devices and ticked all the boxes.

Clive Owen wrote:
Thanks for that, but my Outlook contacts are synced to and all in my mac contacts book, does this not meen they would go to icloud,
No, they are in the On My Mac account in the Mac Contacts app, not iCloud.
or are they in a different format despite being in mac contacts? If so can the outlook contacts be exported in some other way to icloud?
Outlook is not compatible with iCloud, check Microsofts site if you need more verification.
If you want them in iCloud use Mac Contacts and move them from On My Mac to iCloud. This will remove them from Outlook.

I am now using v3.68 and tried updating to v7.01 but it does not seem to work. Went to control panel to remove all the old versions but Firefox was not listed there although Thunderbird is there. Please advise asap, thanks

I am now using v3.6.8 and tried updating to v7.01 but it does not seem to work. Went to control panel to remove all the old versions but Firefox was not listed there although Thunderbird is there. Please advise asap, thanks

I recommend backing up your Firefox settings in case something goes wrong during the uninstall/reinstall process. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
In the Control Panel, Add/Remove programs, look for '''Mozilla Firefox'''. Make sure to save (do not delete) your personal settings when uninstalling.
If it isn't there, just try installing 3.6.23, which is the latest in the 3.6 family. You can download 3.6.23 here: http://www.mozilla.com/firefox/all-older
With respect to version 7.0.1, are you saying that the installation failed, or it seemed to work but it's nowhere to be found?

We had a MacBook Pro stolen from our home when we were out of town and I am pretty sure we never activated the LoJack type of function on it not sure if its called lojack but you get what I am saying is there any way we can activate such hardware/app now

to
We had a MacBook Pro stolen from our home when we were out of town and I am pretty sure we never activated the LoJack type of function on it not sure if its called lojack but you get what I am saying is there any way we can activate such hardware/app now so we can possibly recover our laptop? Any one who can point us in the right direction that would be great and we would be very grateful. Thanks So Much

Lojack for laptops - if that is the product you purchased and installed, you will need to read the user manual or contact the manufacturer as it is 3rd party. You did file a police report right?

I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how els

I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how else to find the serial number. Please help!

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

The Control A key is not working. I cannot multi-select my songs. I'm not sure if it is the problem with iTunes 10.6.1.7 or my PC settings encounter issues. Also, i cannot find Album Artwork online using iTunes and i cannot select any view form but List.

The Control A key is not working. I cannot multi-select my songs. I'm not sure if it is the problem with iTunes 10.6.1.7 or my PC settings encounter issues. Also, i cannot find Album Artwork online using iTunes and i cannot select any view form but List.

The Control A key is not working. I cannot multi-select my songs. I'm not sure if it is the problem with iTunes 10.6.1.7 or my PC settings encounter issues. Also, i cannot find Album Artwork online using iTunes and i cannot select any view form but List.

I'm trying to sync an album I just bought at a store (target) and it's not loading on my iPod and I'm not sure what to do. I've made sure i had all the boxes checked to load it.

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